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Crans Ambassador

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Couples dining
Alpina Suite | 1 bedroom, premium bedding, minibar, in-room safe
Indoor pool, sun loungers
View from property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
  • Place, Patinoire Ycoor
    ‪2 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Place, Casino de Crans-Montana
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪26 min drive‬

Room options

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

  • Garden view
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Forest Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Forest Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Alpina Deluxe

Alpina Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Alpina Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Alpina Suite

Alpina Suite | 1 bedroom, premium bedding, minibar, in-room safe

Alpina Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Mountain view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Suite

Ambassador Suite | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Ambassador Suite

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Prestige Suite

Prestige Suite | 1 bedroom, premium bedding, minibar, in-room safe

Prestige Suite

  • Mountain view
  • 53 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Crans-Montana

Located in Montana, Crans Ambassador is adjacent to Montana - Cry d'Er Gondola and within a 10-minute walk of other popular attractions like Miniature Train Museum. This 56-room, 5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Verdets - 1 min walk - 0.0 miles
  • Patinoire Ycoor - 2 min walk - 0.1 miles
  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Casino de Crans-Montana - 3 min walk - 0.2 miles
  • Miniature Train Museum - 8 min walk - 0.5 miles

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Zerodix - ‬14 min walk
  • ‪Restaurant Molino - ‬17 min walk
  • ‪Arnouva Restaurant - ‬13 min walk
  • ‪Café Bar 1900 - ‬16 min walk
  • ‪Mosaic - ‬4 min walk

About this property

Crans Ambassador

Guests of Crans Ambassador have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nescens has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property grounds
Hotel Royal
Crans-Montana
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 109 reviews
$573 nightly
The price is $607
Jul 4 - Jul 5
Total with taxes and fees
Hotel Royal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 27 and June 16.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 35.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

Is free cancellation available at Crans Ambassador?

Crans Ambassador provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crans Ambassador?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Crans Ambassador on Jun 21, 2026 start from $858, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crans Ambassador?

This hotel is situated in Montana, just steps from Montana - Cry d'Er Gondola and Patinoire Ycoor, and within a short walk of Casino de Crans-Montana. You'll also find Crans-Cry d'Er Gondola and Verdets less than a mile away.

Is there parking available at Crans Ambassador?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Crans Ambassador?

Spa Nescens is the hotel's spa and services include hot stone massages, sports massages, couples treatments, and body wraps.

Does Crans Ambassador have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and ski-in/ski-out access at this hotel.

Does Crans Ambassador include a casino at the property?

No, Crans Ambassador doesn't have a casino.

Will I find an indoor pool at Crans Ambassador?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Crans Ambassador?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Crans Ambassador?

No, but this hotel does have a steam room.

Does Crans Ambassador have a restaurant that serves breakfast?

Yes, Crans Ambassador serves free buffet breakfast each morning from its restaurant.

Will Crans Ambassador allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crans Ambassador for a fee of CHF 35.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Crans Ambassador?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Crans Ambassador?

The closest major airport to Crans Ambassador is Sion (SIR), which is 19.3 mi away (34 minutes by car).

Are there rooms with balconies at Crans Ambassador?

Yes, every guestroom at Crans Ambassador comes with a balcony and some offer mountain and garden views.

Does Crans Ambassador have a wedding venue on site?

Take advantage of the wedding venue at Crans Ambassador if you plan to say "I do" during your trip.

Crans Ambassador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 117 reviews
Rating 8 - Good. 27 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 2 out of 117 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very good. Room was good but carpet needed to be cleaned.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Albena

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and restaurants are beautiful. Sauna and hamam are also nice. N
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Eveline

Liked: Cleanliness, staff & service, amenities
tolles Zimmer mit grosser Terrasse - im Sommer sicher super, im Winter ist es so hoch oben meist zu kalt um draussen zu sitzen. Gute Betten und Badezimmer! Personal gut abgestimmt auf die Ansprüche des Gastes!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
El personal es muy muy amable y el lugar es muy lindo!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den Aufenthalt sehr genossen! Sehr freundlicher Service! Das Hotel ist innen sehr schön und gepflegt. Der Ausblick super! und die Massagen absolut zu empfehlen. Wir kommen wieder :-)
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

tatiana l m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande com varanda vista Linda para cidade
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024
Verified

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Marit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Stayed 2 nights in Jul 2021