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Aparthotel

Oaks Lake Crackenback Resort

4.5 star property

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Photo gallery for Oaks Lake Crackenback Resort

A cozy living room with a stone fireplace, large windows, and a view of the outdoors.
Individually decorated, individually furnished, iron/ironing board
A modern house with a stone exterior, large windows, and a well-lit entrance.
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Laundry
  • Spa
  • Gym

Explore the area

View in a map
1650 Alpine Way, Crackenback, NSW, 2627
  • Place, Lake Crackenback
    ‪1 min walk‬
  • Place, Kosciuszko National Park
    ‪3 min walk‬
  • Place, Kosciuszko National Park
    ‪14 min walk‬
  • Airport, Cooma, NSW (OOM-Snowy Mountains)
    ‪56 min drive‬

Room options

View all photos for Room (Hotel)

Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Hotel)

Executive Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Executive Room (Hotel)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

A bedroom with a large bed, a nightstand, a lamp, and a balcony with a chair and table.

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

A modern hotel room with a bed, grey sofa, TV, and a scenic view through the windows.

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Private kitchenette | Microwave, stovetop, coffee/tea maker, toaster

Villa, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Individually decorated, individually furnished, iron/ironing board

Villa, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Chalet, 2 Bedrooms

A hotel room with a bed, a ceiling fan, a nightstand, a wall art of trees, and a bathroom with a shower and a towel rack.

Chalet, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Lake View

Apartment, 2 Bedrooms, Lake View | Lake view

Apartment, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About the neighborhood

Crackenback

Oaks Lake Crackenback Resort places you next to Lake Crackenback and within a 15-minute walk of Kosciuszko National Park. This 94-room, 4.5-star aparthotel has a golf course, a full-service spa, and a restaurant.
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 1 min walk - 0.0 miles
  • Kosciuszko National Park - 3 min walk - 0.2 miles
  • Kosciuszko National Park - 14 min walk - 0.8 miles
  • Lake Jindabyne - 15 min drive - 13.8 miles
  • Perisher Ski Resort - 37 min drive - 34.8 miles

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 13 min drive
  • Perisher Ski Tube Station - 52 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 154 min drive

Restaurants

  • ‪Wildbrumby Schnapps Distillery - ‬8 min drive
  • ‪Jax Bar and Grill - ‬35 min drive
  • ‪Snow Gums Restaurant - ‬35 min drive
  • ‪Aldo's Cafe & Pizzeria - ‬35 min drive
  • ‪Brunelli's Cafe - ‬35 min drive

About this property

Oaks Lake Crackenback Resort

Guests of Oaks Lake Crackenback Resort have access to a golf course, a full-service spa, and an indoor pool. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide tour or ticket assistance. Other amenities at this luxury aparthotel include a gym, a sauna, and outdoor tennis courts.
Each apartment is individually decorated and has an array of amenities, including a microwave, a stovetop, and a coffee maker. Guests can expect to find a 30-inch TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a phone, an ironing board, and a wardrobe or closet. Limited housekeeping is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Internet

  • Available in the apartment: Internet access

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Local maps
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 94 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 10 per person
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Are free cancellation options available at Oaks Lake Crackenback Resort?

Oaks Lake Crackenback Resort offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Oaks Lake Crackenback Resort?

This aparthotel is located in Crackenback, just steps from Lake Crackenback. You'll also find Kosciuszko National Park and Kosciuszko National Park less than a mile away.

Will I be able to park at Oaks Lake Crackenback Resort?

Yes, self parking is offered for free at the aparthotel. You'll find a max of 1 space per unit.

Is there a spa at Oaks Lake Crackenback Resort?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, and couples treatments.

Does Oaks Lake Crackenback Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and 3 outdoor tennis courts at this aparthotel.

Does Oaks Lake Crackenback Resort have a casino on the premises?

No, Oaks Lake Crackenback Resort doesn't have a casino.

Is there an indoor pool at Oaks Lake Crackenback Resort?

Yes, this aparthotel has an indoor pool.

What will couples enjoy most about a stay at Oaks Lake Crackenback Resort?

This lakeside aparthotel offers many amenities for couples such as an al fresco restaurant and an indoor pool with some apartments featuring a fireplace.

Are there hot tubs at Oaks Lake Crackenback Resort?

No, but this aparthotel does have a sauna.

Does Oaks Lake Crackenback Resort have a restaurant that serves breakfast?

Yes, Oaks Lake Crackenback Resort serves buffet breakfast for a surcharge each morning at Perrotta's Italian.

Will Oaks Lake Crackenback Resort allow pets to stay for free?

No, pets aren't allowed at Oaks Lake Crackenback Resort though service animals are welcome.

Are there connecting rooms at Oaks Lake Crackenback Resort?

No, there aren't connecting guestrooms at this aparthotel.

Can I book a room with a balcony at Oaks Lake Crackenback Resort?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy lake and mountain views.

Does Oaks Lake Crackenback Resort have a wedding venue on site?

Take advantage of the wedding venue at Oaks Lake Crackenback Resort if you plan to say "I do" during your trip.

Oaks Lake Crackenback Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 113 reviews
Rating 8 - Good. 31 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, communication
Beautiful setting, friendly staff and central location for exploring Snowies.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great resort, definitely will be back. Lots of activities for the kids, friendly staff and a convenient location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful and relaxing bush setting.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place to relax by the mountains and great facilities
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with plenty of activities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ragnvald

Liked: Cleanliness, room comfort, communication
Beautiful spot. The chalet we booked was perfect. Great for a couple of days away and hiking in some great Alpine terrain
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it! In fact loved so much we are going to stay here every time we go skiing. The area is absolutely beautiful and accommodation great.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception staff were excellent and provided perfect information on local swimming holes. We stayed in 61B. Nice room in amongst nature, but be prepared for your very early morning alarm clock of the deer bellowing in the surround bushland.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. Amazing room, very clean with a beautiful mountain view and very comfortable bed. The grounds are amazing too and all the staff very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
The property is the best there is around in that area and only a 15min drive to Thredbo. Great for families and has so many amenities for all whether you have small children, teenage children or a getaway for 2 there is something at the resort for everyone. Whether your a skier or a bush walker this is the place for you.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful time at Oaks Crackenback, our chalet was very nice, view was great. Kitchen was well equipped, lots of space and overall very comfy. 8 year old son enjoyed the golf, archery and pool.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Tiz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Hui Yan Nicole

Liked: Cleanliness, property conditions & facilities
it was very nice relaxing and quiet. the facilities at the resort was really nice. reception was very friendly and helpful. however, the water heater and water pressure in the studio toilet was lukewarm and low pressure. we did not stay long enough to request fixes with reception.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing stay.

Disappointed with lack of free wifi. Not available in studio apartment and only working in cafe, so not before 10 am and not after it had closed. Was offered an hour for $10! No air conditioning and was quite hot during the afternoon.
Verified

10/10 Excellent

Reto

Liked: Cleanliness, amenities, communication
Tolle und sehr schöne Ferienanlage die sehr viel Abwechslung bietet. Och würde jederzeit wieder dahingehen.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schönes Resort, 20 km entfernt von den Hauptorten, gut ausgestattetes Studio
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Jonathan

For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort, communication

Absolutely beautiful location

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Kathryn

Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, communication
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021