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Luna Hotel dos Carqueijais

4.0 star property
Family-friendly ski hotel with outdoor pool

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Photo gallery for Luna Hotel dos Carqueijais

Outdoor pool
Minibar, in-room safe, desk, soundproofing
Terrace/patio
Interior detail
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Estrada Nacional 339, SERRA DA ESTRELA, Covilhã, Castelo Branco District, 6200-324
  • Place, University of Beira Interior
    ‪5 min drive‬
  • Place, Praca do Municipio
    ‪5 min drive‬
  • Place, Igreja de Santa Maria
    ‪5 min drive‬

Room options

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Panoramic Double or Twin Room

  • 205 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Bathtub, hair dryer, towels

Family Room

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, desk, soundproofing

Deluxe Studio Suite

  • 269 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Covilhã

Luna Hotel dos Carqueijais is located within a few miles (5 km) of Igreja de Santa Maria and University of Beira Interior. This 50-room, 4-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • University of Beira Interior - 5 min drive - 1.8 miles
  • Sacred Art Museum - 5 min drive - 1.6 miles
  • Praca do Municipio - 5 min drive - 2.1 miles
  • Igreja de Santa Maria - 5 min drive - 2.1 miles
  • Ski resort of Serra da Estrela - 20 min drive - 9.3 miles

Getting around

  • Covilha Station - 17 min drive

Restaurants

  • ‪Esplanada Equilíbrio - ‬8 min drive
  • ‪Mística - A Cervejaria Benfiquista - ‬8 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬12 min walk
  • ‪Restaurante Pousada Serra Da Estrela - ‬12 min walk
  • ‪Alkimya - ‬8 min drive

About this property

Luna Hotel dos Carqueijais

Family-friendly ski hotel with outdoor pool
Guests staying at Luna Hotel dos Carqueijais enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this ski hotel include an outdoor tennis court, meeting rooms, and a business center.
Guests can expect free WiFi and 60-cm LCD TVs with satellite channels. Other amenities include minibars, hair dryers, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Air conditioning
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9.0 out of 10, Wonderful, 476 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Vip

Things to do

  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Outdoor pool
  • Outdoor tennis court
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 360

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do close to Luna Hotel dos Carqueijais?

This hotel is located in Covilhã, close to Covão d'Ametade, Torre, and Ski resort of Serra da Estrela. You'll also find Praca do Municipio and Sacred Art Museum within a short drive.

Is there parking available at Luna Hotel dos Carqueijais?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Luna Hotel dos Carqueijais include a casino on the premises?

No, Luna Hotel dos Carqueijais doesn't have a casino.

Is there an indoor pool at Luna Hotel dos Carqueijais?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Luna Hotel dos Carqueijais?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Luna Hotel dos Carqueijais have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luna Hotel dos Carqueijais have a restaurant with a breakfast menu?

Yes, Luna Hotel dos Carqueijais serves free buffet breakfast at Bar Vip each morning.

Will Luna Hotel dos Carqueijais allow pets to stay for free?

No, pets aren't allowed at Luna Hotel dos Carqueijais.

Are there connecting rooms at Luna Hotel dos Carqueijais?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Luna Hotel dos Carqueijais?

No, you won't find guestrooms with balconies at Luna Hotel dos Carqueijais.

Luna Hotel dos Carqueijais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 227 reviews
Rating 8 - Good. 97 out of 227 reviews
Rating 6 - Okay. 20 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 6 out of 227 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jonathon

Traveled with partner
Disliked: Property conditions & facilities
Nothing special.
Stayed 1 night in Jul 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

chris

Liked: Cleanliness, staff & service

Quiet

Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views and comfortable rooms.

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.
Stayed 1 night in Oct 2024

10/10 Excellent

Ângelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth, Lafayette

Liked: Cleanliness, property conditions & facilities
Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m
Stayed 1 night in Jan 2024

10/10 Excellent

Anite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near the top for the mountain. Clean and safe hotel with parking. There is also a pool table and a sitting area to chill. Breakfast was included.

8/10 Good

Dallana

I have been in better hotels before! Staff are very friendly 5 stars staff but the hotel needs new mattresses and renovations
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.
Stayed 2 nights in Sep 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and pool, but need a car

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended
Stayed 1 night in Apr 2023

8/10 Good

Craig, Ann Arbor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.
Stayed 3 nights in Aug 2022

8/10 Good

Sharla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Johannes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

An Adobe style hotel on the top of the hill. Some beautiful views of the valley below if you get the right rooms. Unheated pool and dinner is what they offer that day at a fixed price, no a la carte
Stayed 1 night in Aug 2021

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito bem. Uma brilhante paisagem. A minha terra Covilhã.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works at this hotel is extremely helpful. The manager in particular went out of his way to make you feel at home. Very enjoyable stay.
Stayed 6 nights in Jun 2019

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay, would come again!

We enjoyed our stay very much. Very friendly staff, nice pool and comfortable beds. Breakfast was good, could have been fresher food and better coffee.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain escapade

Very nice relaxing set up
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Joe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a nice area over seeing the valley. Don't be fooled by the picture this is a mistake I've done and didn't take notice of. See in Canada you don't have to climb a mountain to see snow it is all over the place. I should have been smart enough to recognize the fact that to see snow you have to go up the mountain. We drove from Viseu and up we went to an altitude of 1950 meters ! The seen is breath taking but I didn't plan for it was a shock to me. Now in the hotel I was hoping the staff can upgrade my room I was told they were fully booked. From our window room you could see a section of the valley with some lights from below but there was a huge Air Condition unit that kept going on and off all night. I woke up at 3:20 am due to the noise additionally I was asked a copy of my confirmation email indicating it is their policy. I found that a bit strange but I had to provide them with it. The breakfast and the hotel are fantastic unfortunately we did have the chance to swim in the most beautiful pool since we had to move on to our second location .
Stayed 1 night in Sep 2018

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing pool view!

Gorgeous pool and amazing service! It was truly a spectacular experience. Great value!!!
Stayed 1 night in Aug 2018

6/10 Okay

s, UK

Liked: Staff & service
Disliked: Cleanliness

Good location

The hotel is well situated for exploring the Sierra de Estrella. Our room was a good size ans suitable for couples with a glass walled bathroom. However there were areas of mould on the hard wooden flooring and the carpet rug had seen better days. The reception staff were friendly and helpful. At dinner , my main course was altered to add certain meat which wa# not on the menu and which I had not ordered. The dish was remade but after some resistance. The breakfast was excellent. Well laid out and good quality. If the hotel wishes to up its game, some staff need training in customer service
Stayed 1 night in Feb 2018

10/10 Excellent

David, Lousa, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning position and truly great service

We enjoyed a wonderful stay at this hotel. The staff were truly professional and nothing was too much trouble. The quality of the food in the hotel restaurant was excellent. The position of the hotel, gave us spectacular views of the stunning countryside. We would thoroughly recommend this hotel to anyone.

10/10 Excellent

Marcos V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma estadia feliz

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.
Beef Medallion with Truffled Mushroom Risotto
Stayed 1 night in Aug 2025

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