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The Londoner Hotel

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Photo gallery for The Londoner Hotel

A swimming pool with a large clock tower in the background.
Property video
A grand lobby with a patterned floor, a large mirror, and a chandelier.
A spa area with a hot tub, wall-mounted decorative panels, candles, and a window with flowers.
A restaurant with brick ceilings, large windows, and modern lighting fixtures.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China
  • Place, The Londoner Macao Casino
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪2 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Louis Suite

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of the city at dusk.

Louis Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Victoria Suite

A hotel room with two beds, a desk, and a large window with a city view.

Victoria Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Windsor Suite King

A modern hotel room with a large bed, a massage chair, a desk with a lamp, and a view of the city at dusk.

Windsor Suite King

  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Cotai

The Londoner Hotel is adjacent to popular attractions such as Cotai Strip and Venetian Macao Casino. This 594-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 19 restaurants. Centrally located in Cotai, the hotel is connected to a shopping center and also a short walk from Eiffel Tower at The Parisian Macao and teamLab SuperNature Macao.

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 miles
  • Cotai Strip - 2 min walk - 0.1 miles
  • Venetian Macao Casino - 3 min walk - 0.2 miles
  • City of Dreams - 6 min walk - 0.4 miles
  • Eiffel Tower at The Parisian Macao - 6 min walk - 0.4 miles

Getting around

  • Cotai East Station - 9 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 7 min drive

Restaurants

  • ‪丘吉尔餐厅 - ‬2 min walk
  • ‪Koufu 口福 - ‬8 min walk
  • ‪The Venetian Macao Carnival - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪淳 Chún - ‬7 min walk

About this property

The Londoner Hotel

Guests of The Londoner Hotel have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
75-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and toothbrushes and toothpaste. Sitting areas, minibars, and coffee makers are other standard amenities.
4 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.

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A large indoor water park with a ship-themed play area, a pool, and a view of the Eiffel Tower in the background.
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  • Pool
  • Spa
  • Free airport shuttle
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$116 nightly
The price is $121
Oct 8 - Oct 9
Total with taxes and fees
The Parisian Macao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Afternoon tea
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Chelsea Garden
  • Churchill's Cabinet
  • Gordon Ramsay Pub & Grill
  • The Huaiyang Garden
  • The Mews

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping mall

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference center (1,152 square feet of space)

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

Frequently asked questions

Is free cancellation available at The Londoner Hotel?

The Londoner Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Londoner Hotel?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at The Londoner Hotel on Sep 29, 2026 start from $472, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Londoner Hotel?

This hotel is located in Cotai, just steps from Cotai Strip and Venetian Macao Casino. You'll also find The Londoner Macao Casino and Hard Rock Casino less than a mile away.

Is parking available on site at The Londoner Hotel?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at The Londoner Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, and mud baths.

Are there luxury amenities available at The Londoner Hotel?

Yes, guests can indulge in luxuries such as 4 outdoor pools, 19 restaurants, and deep-tissue massages at this hotel.

Does The Londoner Hotel include a casino?

No, The Londoner Hotel doesn't have a casino.

Is there an indoor pool at The Londoner Hotel?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at The Londoner Hotel?

There are plenty of amenities for couples at this hotel, including 19 restaurants, 4 outdoor pools, and couples/private dining.

Does The Londoner Hotel have a hot tub?

No, but this hotel does have a sauna.

Does The Londoner Hotel have a restaurant with a breakfast menu?

Yes, The Londoner Hotel has 19 restaurants, and serves breakfast for a surcharge.

Does The Londoner Hotel allow pets to stay for free?

No, pets aren't allowed at The Londoner Hotel though service animals are welcome.

Does The Londoner Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Londoner Hotel?

The closest major airport to The Londoner Hotel is Macau Intl. Airport (MFM), which is within a mile. Another top airport is Zhuhai (ZUH-Jinwan), which is around 15.5 mi away.

Are there rooms with balconies that I can book at The Londoner Hotel?

No, there aren't any guestrooms at The Londoner Hotel that offer a balcony.

Does The Londoner Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Londoner Hotel.

The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 47 out of 52 reviews
Rating 8 - Good. 4 out of 52 reviews
Rating 6 - Okay. 0 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel experience

The hotel is clean and spacious All staffs are nice, friendly and helpful Hotel location is convenient
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a great stay with thorough, personalized service from highly professional staff who created a friendly, relaxed atmosphere. The club lounge dining was excellent, and the cocktails were tasty with creative twists. Highly recommended!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Attentive staff. Wonderful service. Definitely will be back.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee service top notch
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrate birthday with my sister

Prefect and good service hotel in the world
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best of best
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very very helpful. The staffs in 華庭proactively takes photo (with specific views and effects) for us. The guest room is very spacious and luxurious. The afternoon tea, night bar and breakfast are scrumptious and delicious, and are filled with many special food
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店服務達到五星頂級水平，由抵達酒店前已經電郵聯絡，到埗後有不同酒店崗位職員招呼我們。 禮賓Joanna細心介紹酒店房間各項設施，亦一路聯絡及跟進我們的服務需要（例如家中長輩需要睡硬身的床舖，酒店提供鋪好硬床板，長輩感覺非常滿意舒適，亦感謝房務部的安排）。 行李服務Joey詳細介紹酒店大堂，健身室，泳池時間。 下午茶時段：餐廳裏的侍應，熱情介紹各樣食物，不同時間餐飲服務及環境。 Cocktails時段酒吧：調酒員誠意為客人推介飲品，有多元化精緻小食提供。 早餐:食物水準十分高，例如即叫即蒸點心，食品選擇多，味道好。餐廳經理及侍應們非常歡迎我們體驗餐廳不同區域。 酒店職員對酒店本身非常熟悉，對我的查詢細心解答，並即時為我們提供協助（本人因突發事情發生，感謝Joanna及戴先生（行李），前台職員協助，讓本人安心先處理事情並得以解決）。 非常推介入住此酒店，倫敦人的士亦是一個十分舒適的體驗。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Unfassbar tolles Hotel!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
시설 직원 서비스 등 최고입니다
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
房間整潔，職員友善。
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了，入住當天見到房間的悉心佈置，十分驚喜。再者，這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐，食物甚為高質，加上洒店每位員工都非常友善，服務周到，令我們過了一個難忘和愉快的結婚週年紀念日。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好，房隔音可以有改善
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，餐飲高水準，房間很舒適。讚👍。 可惜很貴，否則會常來。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體體驗極佳

衷心地謝謝倫敦人酒店禮賓服務的貼心安排，同時感謝從機場接機開始、到直接在華庭完成退房整個過程中服務我們的所有先生女士們。這趟入住的整體體驗只能說再好不過了，很期待下一次的造訪！
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超級讚的一間飯店👍

這是我旅遊至今、遇過服務最到位的一間飯店.住宿期間真的讓人非常開心且難忘
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の設備、清潔さ、すべてのスタッフのホスピタリティ、ラウンジでの飲食すべてが完璧でした。今すぐもう一度行きたいくらいです。これまで体験したホテル滞在のうちで一番満足と言っていいくらいです。ありがとうございました。
Stayed 2 nights in Nov 2023