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Recent guest reviews

Overall the property was nice. However did not have the accommodations we had requested and thought we would receive. The staff was helpful and tried to be accommodating. The facility was overall clean, but we had a little issue with the bathroom floor not being properly cleaned. Overall liked the property but for the expense it could have been a little better.

Great location and nice staff with shopping mall inside the hotel

Nothing unique, just good, clean with helpful staff, especially Xyryl

Sheraton Grand Macao Hotel is always a very good choice. Good cleaning standards. Staff is very professional and polite. We keep coming back every time we travel to Macau. Overall a good value for money.

Very nice property. Staff were friendly and efficient. Room was a nice size and clean. Connected to all the hotels along Cotai Strip.

I had a great time at this property. The lines for check-in was long, but Sheena and Jet made our check-in worthwhile. They were very attentive and understood our needs, and explained how to get here and there and made our stay enjoyable and memorable.

it is located with 4 other grand hotels, providing vast opportunities of dining and entertainment. I was glad to find they provided an express check in place for SPG Club members, which saved me 1 hour in the long lines of checking in crowds.

it is located with 4 other hotels connected to each other providing vast opportunities for dining and casion.

Central hotel to all of Cotai’s amenities- superb accommodation in a highly rated hotel - central to all the casinos in the area - great escape from Hong Kong. Thank you Sheraton

Rooms were nice and staff was very friendly. Use the concierge if you have any questions. They know a lot.

Very nice & pleasant stay , , staffs are so friendly & helpful,, will be back for sure

The Londoner Macao,Estrada do Istmo. s/n Cotai

Hotel highlights

  • Walking distance to Venetian Macao Casino and Cotai Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

The Grand Canal Shoppes is within a 5-minute walk of Sheraton Grand Macao while other popular sites like Cotai Arena are within a 15-minute stroll. This 4001-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant. It's connected to the convention center in central Cotai and also close to Cotai Strip.


Dining

Enjoy a leisurely bite to eat at Feast, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 4001 soundproofed accommodations feature sitting areas. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, free bottled water, and laptop-compatible safes.


Property features

Guests of Sheraton Grand Macao have access to a full-service spa, 2 outdoor pools, and a children's pool. If you drive, self parking is MOP 300.00 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Executive Suite Twin

2 Twin Beds | Sleeps 4

Club Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Presidential Suite, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 5

Club Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Sheraton Grand Macao

Everyone (8) Family (6)
5
Everyone

By on Dec 30, 2019

4
Family

Overall the property was nice. However did not have the accommodations we had requested and thought we would receive. The staff was helpful and tried to be accommodating. The facility was overall clean, but we had a little issue with the bathroom floor not being properly cleaned. Overall liked the property but for the expense it could have been a little better.

By on Dec 14, 2019

5
Everyone

Great location and nice staff with shopping mall inside the hotel

By on Dec 11, 2019

5
Everyone

By on Nov 25, 2019

4
Family

Nothing unique, just good, clean with helpful staff, especially Xyryl

By on Oct 13, 2019

5
Family with small children Family

Sheraton Grand Macao Hotel is always a very good choice. Good cleaning standards. Staff is very professional and polite. We keep coming back every time we travel to Macau. Overall a good value for money.

By on Oct 7, 2019

2
Everyone

By on Aug 9, 2019

5
Family

Very nice property. Staff were friendly and efficient. Room was a nice size and clean. Connected to all the hotels along Cotai Strip.

By , from Honolulu on Jul 3, 2019

5
Family

I had a great time at this property. The lines for check-in was long, but Sheena and Jet made our check-in worthwhile. They were very attentive and understood our needs, and explained how to get here and there and made our stay enjoyable and memorable.

By on May 12, 2019

5
Family

it is located with 4 other grand hotels, providing vast opportunities of dining and entertainment. I was glad to find they provided an express check in place for SPG Club members, which saved me 1 hour in the long lines of checking in crowds.

By on Feb 9, 2019

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