Hotel Acapulco4.0 out of 5.0
Recent guest reviews
We stayed here for a week. On arrival the hotel was unable to find our booking, despite this the service we received was great. We paid there and then for the night, as we arrived late evening. The following morning, after I had called the travel agency, we received a refund for the night before. Our room was very clean and had all the basic essentials; we had a fridge and TV included with our room. Every morning there was always plenty of choice for breakfast, included a freshly made omelette or crepes. The staff were very polite and always helpful. Each evening there was entertainment in the hotel, we only sampled the entertainment once however; we attended a Flamenco evening in the hotel, which we thoroughly enjoyed. The hotel is in an ideal location. There are plenty of shops near by and the beach is just a short walk away. There are also plenty of things to do, within a short walking distance. My only problem was that the pool was far too cold to swim in, other than this we loved the hotel, and would stay again
Best hotel in Lloret maybe? Best value, probably. Consistently great? Absolutely! I always try to book one of two hotels in Lloret knowing that I will get a great product and tha Acapulco is one. However it is so popular I rarely manage to bag a room but succeeded last weekend. It has not changed much in the years I have visited but it is always fresh and new even at the end of season. Lloret has changed for the worst with the hundreds of small bars and restaurants gone and Clubs being the only scene nowadays however Hotel Acapulco remains as my top two hotels in the area.
We stayed for 4 days. The location is really good - lots of bars, restaurants and shops nearby, less than 5 mins walking to the bus station and about 10 minutes walk to the beach. The staff were friendly and helpful. The sunbathing are is a wee bit small. The pool is good, we swam in it each morning before breakfast and had it to ourselves. The breakfast is very good. Lots of hot and cold choices and a chef cooking omlettes some days and other things on alternate days.
The plus points are that the hotel is in the centre of town, only a short stroll to the beach, even shorter to shops and bars. The room was air conditioned, contained a small fridge, spotlessly clean and cleaned every day, toiletries were refreshed daily. We stayed on the 5 the floor and couldn't here any noise from the street. All the staff that we dealt with were very courteous. With arriving after evening meal was finished we were given a voucher to receive a lunch on any day of our choice and because we checked out before breakfast, a packed lunch was provided for us. Free wifi was available in the room using a code given by reception. The food available in the self service restaurant was far superior to any hotel that we have stayed in in Spain before, a good choice available every day. The only minus points were that the bed was very hard, the pool was small for the size of the hotel and the facilities for children were restricted. Entertainment was on every evening, but the area that it was held in was small and interfering with the lifts. I would stay here again, especially if the beds were improved.
Weve just returned home from a short 4 night stay at the Accapulco in LLoret de Mar. The location is ideal for bars,shops & the beach.We were on the 5th floor & never heard noise from the late night revellers heading back to their hotels. The room was adequate,had a small fridge & t.v. no in room safe but we noticed safety deposit boxes in reception.The beds are very firm,like laying on the floor,no chance of getting a decent nights sleep. Just 2 chairs on the balcony, no table . We thought the buffet had plenty of choice and the restaurant staff were always busy replenishing the dishes etc.We arrived late in the evening & as we had missed dinner,were given a voucher to have lunch the next afternoon. Also we had to leave at 6am, we were given sandwiches,fruit & water as we would miss breakfast.We did encounter several rude German people who pushed in line to get food or get served at the bar, but thats not the fault of the hotel,just an observation.The evening entertainment was poor, there is only a small area in the bar where the makeshift stage is, the lifts are by the side of this,so people kept walking directly in front of performer.Theres no kids club here nor did it appear children are catered for,we noticed a childs play house/slide but that was tucked away in a shaded back corner , the swimming pool is small for the size of hotel, few sunbeds but plenty of tables & chairs.All staff were friendly & courteous,room cleaned every day & bathroom toiletries replenished. Would we stay here again? Yes we would, for the price we paid ,we didnt expect The Ritz so overall we were not disappointed
We arrived at reception and were greeted by a very friendly and efficient lady. Our room was a bit small but very clean and had a wet room shower as requested. (mobility problems! ) We had a problem with the drainage of the wet room with water not running away, but within a few hours of reporting it it was fixed. A good sign. The cleaning Ladies were very friendly and did a good job all week. The restaurant was very efficiently run by the Manager, however although there was plenty of choice, if you didn`t like fish ( like us ) your choice was limited. For the first four days the vast majority of guests were French who swarmed into the restaurant and acted like a plague of locusts! The pool area was small, clean but adequate. The sun loungers were solid wood slats ( no padding) which was disappointing and painful. The hotel is in a great location just a short walk from the town centre and shops. For the price we paid we had a good holiday. It is a three star not a four.
We booked this Hotel on the understanding that we had air-conditioning, after a very long transfer from Barcelona Airport, we finally got to our room, and my hubby tried the air-conditioning and only hot air blew out, we went down to reception and was told that it only worked on hot! We had a fridge in the room, and twin beds, they were very, hard it was like sleeping on boards. Bathrooms were basic with shampoo and soap and bath gel provided but these were in sachets and as there was less than a thimble full in each sachet you needed to use a few to get any lather, but you only got 2 of each per day, so I had to buy a shower gel. The breakfast was mainly a continental choice with hotdog sausages, scrambled eggs and plastic looking bacon, which looked like it had been out for days, also an egg station were a very nice man cooked fried eggs freshly for you, though on his day off another man did the eggs and couldn't crack a smile never mind do the eggs. There was a small vending machine for hot drinks, and there were oranges cut into quarters and peaches. The pool was very small with very hard wooden sunbeds all squashed around it, which made it feel like you were touching one another. Lots of people had blow up lilos on the wooden sunbeds. The hotel seemed like a retirement home, and every morning, evening and night the lounge was filled with people playing cards or dominos, the only time it emptied out was every time the restaurant opened its doors! There was no safe in the room, also no facility to change Stirling into Euros. We did have a TV in the room but it did not have any English channels. The walls were very thin and we could here the conversations from the next room. We had free Wi-Fi in the Hotel but we had quite a bit of trouble accessing it and when we got on we were kicked off after a short time. We were allowed to store our cases free of charge after check out.
Firstly I have to say that the staff are friendly and very helpful, nothing is too much trouble. The rooms are a fair size and clean as was the bathroom. Usual toiletries etc. Those are the good bits. The hotel is more of a 2 star, certainly not 4 star. The beds are so hard that you could be forgiven for thinking that you're sleeping on the floor. The air conditioning did not work, the refrigerator was on (well at least the light was) and noisy, but unfortunately didn't work. The food is well presented but very limited in choice, the buffet bar is not large causing a queue for space when busy. We ate out. The breakfast is ok, good choice, both continental type. Bacon (charcoaled) Spanish sausages eggs cooked in various ways, enough for the very hungry, especially if you missed out on dinner the previous night due to the bun fight for space. As the hotel is fairly central the noise from happy holiday makers does not blend with a good nights sleep. 3am it get's quieter, but then at around 4,30 am people are starting to go to work. With the heat and airlessness of the room, outside noise and lying on bricks, we lost 2 nights sleep. It would have been 5 but we chose to leave and go home. What's nice about the hotel? the staff, they are a happy lot and make you feel very welcome. If you have a car bear in mind it's at least 400 metres to the car park, and up a steep road. There is a space for 2 cars outside the hotel so you can unload your luggage, you get 15 minutes to do so. WIFI is intermittent, in fact I couldn't login at all in spite of help from reception staff. All in all, not bad value for money, just don't expect too much.
Had a two night stay here, as we were at an ex workers 40th reunion. Check in smooth. Room good size, bathroom very good. Beds rock hard. Only complaint. Went to breakfast plenty of choice. Great location for bars and restaurants.
Good hotel, well kept, clean and reasonably quiet. Entertainment most evenings. Felt as if I was on a SAGA holiday though. Quite a bit of walking to get into town but reception were happy to call a taxi. Breakfast had a good selection and a chef on hand to cook omelettes to order. Bar prices typical for most hotels - but the Tyrol bar across the street from hotel was great for drinks and snacks and the owner is a football fan so shows major games when they are on.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 738 reviews