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Hotel Ona Don Juan

4.0 star property

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Photo gallery for Hotel Ona Don Juan

A multi-story hotel with balconies, palm trees, and a clear sky.
Desk, blackout drapes, soundproofing, iron/ironing board
Terrace/patio
Terrace/patio
A buffet with various food items and desserts.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Carrer de la Riera, 77, Lloret de Mar, Girona, 17310
  • Place, Lloret de Mar Beach
    ‪8 min walk‬
  • Place, Fenals Beach
    ‪9 min walk‬
  • Place, Gran Casino Costa Brava
    ‪14 min walk‬
  • Airport, Girona (GRO-Costa Brava)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room Single Use, Balcony

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Single Use, Balcony

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony (1 adult + 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 1 child)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony (1 adult + 2 children)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (1 adult + 2 children)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony (2 adults)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony (2 adults + 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Balcony (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Balcony

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Habitación Estandar vista piscina (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Estandar vista piscina (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Estandar vista piscina (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Estandar vista piscina (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Estandar vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, Balcony, Pool View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Balcony, Pool View

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación superior (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación superior (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación superior (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación superior (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación superior (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación superior (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Superior vista piscina (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Superior vista piscina (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Superior vista piscina (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación Superior vista piscina (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Habitación Superior vista piscina (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1+3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (3+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (4)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room superior (1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room superior (1)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room superior (1+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room superior (1+1)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+2)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (1+3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2)

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (2+2)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (3)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (3+1)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (3+1)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family room estandar (4)

Desk, blackout drapes, soundproofing, iron/ironing board

Family room estandar (4)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

Habitación superior (1+3)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Lloret de Mar

Located in Lloret Town Center, Hotel Ona Don Juan is within a 10-minute walk of popular sights such as Lloret de Mar Beach and Fenals Beach. This 869-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Lloret de Mar Beach - 8 min walk - 0.4 miles
  • Parish Church of Sant Roma - 9 min walk - 0.5 miles
  • Fenals Beach - 9 min walk - 0.5 miles
  • Gran Casino Costa Brava - 14 min walk - 0.8 miles
  • Water World - 17 min walk - 0.9 miles

Getting around

  • Blanes Station - 17 min drive
  • Girona (GRO-Costa Brava) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Ca'l Sogre - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Restaurante Hotel Guitart Gold - ‬2 min walk
  • ‪Lloret doner kebab y pizzeria - ‬1 min walk

About this property

Hotel Ona Don Juan

Guests staying at Hotel Ona Don Juan enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Self parking is available for EUR 18 per day. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this family-friendly hotel include an outdoor tennis court, meeting rooms, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies, phones, and desks are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 13 and March 25.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • In-room safe fee: EUR 4 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number No, ES:ESB17056433, country:ES|stateProvince:Girona|city:Lloret de Mar|address1:rierra 117|address2:|postalCode:17310, Spanish Commercial Registry, ES

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Gran Don Juan
Gran Don Juan Lloret de Mar
Gran Hotel Don Juan
Gran Hotel Don Juan Lloret de Mar
Gran Hotel Don Juan Resort Lloret de Mar
Don Juan Lloret De Mar
Gran Hotel Don Juan Lloret De Mar, Costa Brava, Spain

Frequently asked questions

Is a free cancellation option available at Hotel Ona Don Juan?

Hotel Ona Don Juan provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Ona Don Juan?

This hotel is situated in Lloret Town Center within a 10-minute walk of Lloret de Mar Beach and Fenals Beach. You'll also find Water World and Gran Casino Costa Brava less than a mile away.

Is there parking available at Hotel Ona Don Juan?

Yes, parking is offered for EUR 18 per day. Wheelchair-accessible parking is also available for guests.

Does Hotel Ona Don Juan include a casino?

No, Hotel Ona Don Juan doesn't have a casino.

Is there an indoor pool at Hotel Ona Don Juan?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hotel Ona Don Juan?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and 2 poolside bars.

Are there hot tubs at Hotel Ona Don Juan?

No, this hotel doesn't have a spa tub.

Does Hotel Ona Don Juan feature a restaurant that includes a breakfast menu?

Yes, Hotel Ona Don Juan serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Ona Don Juan allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ona Don Juan though service animals are welcome.

Are there connecting rooms at Hotel Ona Don Juan?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Hotel Ona Don Juan?

The closest major airport to Hotel Ona Don Juan is Girona (GRO-Costa Brava), which is 18.9 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Ona Don Juan?

Yes, every guestroom at Hotel Ona Don Juan comes with a balcony and some offer city and pool views.

Hotel Ona Don Juan Reviews

Reviews

6.2
Rating 10 - Excellent. 46 out of 414 reviews
Rating 8 - Good. 125 out of 414 reviews
Rating 6 - Okay. 117 out of 414 reviews
Rating 4 - Poor. 76 out of 414 reviews
Rating 2 - Terrible. 50 out of 414 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant Dining options some lacking Clean I would say there again
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sejour

Tres bon sejour
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i spent only one night.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Jamie

Liked: Amenities
Disliked: Property conditions & facilities
Firstly, the hotel had a Good location, friendly staff and good food. Disappointing that the snack bar was closed during our stay and all inclusive drinks was limited and only until 10:30, hot drinks were also limited to morning times. Entertainment was lacklustre and mainly for an older audience. The hotel rooms were basic but were cleaned daily. Overall an ok stay, but you could get better for the price.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Eduard

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
That was loud
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Munir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like because the hotel is in poor condition. Lifts don't work properly, loose tiles everywhere, horrible mattresses and beds, air conditioner is bad shape, mold in all bathroom, the stairs are not safe and Impossible that hotel holds 4 stars, that's false information.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Jonathan

Disliked: Staff & service
Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Klaus

Disliked: Cleanliness, amenities, property conditions & facilities
Wir haben 4 Sterne gebucht, Hotel Max. 2 Sterne. Die Zimmer sind sehr hellhörig, der Rahmen des Badezimmerfenster war so morsch, das man durchgucken konnte. Das Frühstück Katastrophe, zudem in einem lauten, großen Saal.Wir kommen bestimmt nicht wieder. Klaus
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Uwe

Disliked: Cleanliness, amenities, property conditions & facilities
Baujahr 1972 ein Aufzug kaputtlanges anstehen da wir im obersten Stock gewohnt haben …..
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel pas souriant ni accueillant, chambre sale, lit non confortable, clim dysfonctionne, sol sales, petit déjeuner pas terribles, bâtiment vieux non entretenu, je n'y retournerai pas
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Yasin

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible a fuir
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Christian

À fuir

Très mauvaise odeur dans la chambre pas du tout insonorisée du bruit toute la nuit hôtel à éviter sans discuter
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
очень плохой отель
Stayed 6 nights in Aug 2024
Verified

4/10 Poor

Mª Teresa

Disliked: Staff & service
Teniamos la reserva a través de Expedia y habíamos pagado una parte y el resto lo teniamos que pagar en el hotel. Cuándo llegamos nos dijeron que teníamos que pagar 100€ más por una noche porque el niño que iba con nosotros tenía 13 años y el máximo para ellos eran 12. En Expedia se considera hasta los 17. De todas formas en nuestra cuenta ya había un suplemento por el niño Luego nos dijeron que no, que estaba bien. Luego nos dicen que tenemos que pagar lo que ya habíamos pagado porque no les constaba recibido. Les mostramos el comprobante de pagado y al final después de casi una hora de discusión dicen que ok. Pagamos todo lo que había pendiente de pagar y nos dan la factura. La habitación no nos la dan, nos dicen que volvamos a las 15, y así lo hacemos. Cuándo volvemos a las 15 horas nos dicen que no nos dan la llave si no pagamos lo que ya habíamos pagado por adelantado. Solicitamos hablar con un superior porque no estamos dispuestos a pagar 2 veces. Al final no sale ningún superior y nos dicen que todo es ok. La verdad es que nos han hecho perder un tiempo precioso y los nervios. No volveremos
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Eric

Regular

La habitacion sin apenas un escritorio ni nada, y faltaria mas limpieza. Y cogimos la habitacion reformada.. y sin mucha animacion para los niños.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour

Séjour Lloret parking bien agencé restaurant a volonte
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCIONANTES 4 ESTRELLAS???

La verdad, absolutamente decepcionante. Una habitación, fea y vieja, sucia. La baranda del balcón, estaba cubierta de una capa de grasa que al apoyarte te enganchabas, el suelo lo mismo. La fregona no pasó por alli, desde hacia mucho. El colchon y la almohada, de lo peor que he probado. Todo viejo y descuidado. No se como les pasan los controles de inspeccion y mucho menos como lo tienen como un 4 estrellas. No llega ni a 2. Quizá la parte nueva sea acorde con esa categoría, pero la zona nuestra, realmente un desastre para no volver nunca mas. Vergonzoso y lamentable. Como nota última, el check out es a las 11 y a las 9.45 abrieron la puerta sin ni siquiera llamar antes. En fin, no me verán mas por allí nunca.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Semaine agréable

Hotel très bien placé et tres propre. Un bemol sur le personnel pas tres agreable ni compétent. Propreté irreprochable. Par contre gros bemol sur les repas et le tput inclus. Rien n'est inclus en fait A fuir le roit inclus
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

IKKE et familievenligt hotel

Billederne og virkeligheden stemmer ikke overens. Virkelig ikke et familie venligt hotel. Vi endte med at skifte hote.
Stayed 5 nights in Aug 2023
Verified

2/10 Terrible

Sadik

Disliked: Amenities
Nie wieder
Stayed 7 nights in Aug 2023
Verified

2/10 Terrible

Iacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trop sale dans la chambre la piscine des préservatif dedans pas declim dans la chambre
Stayed 1 night in Jul 2023
Verified

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pas mal juste literie a revoir
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Juan José

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Muy masificado y con pocos recursos Falta animación y orden, comida escasa, hotel viejo No responde a su fama
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pas pour les familles en mois de juillet

Décevant Pour cette fois-ci j’ai déjà séjourné dans cette hôtel que je trouvais très bien Mais pas pour le mois de juillet énormément de jeunes En voyant qu’on est venu en famille avec bébé On nous donne une chambre à un étage où il y avait que des fetar faisant le bordels toute la nuit ainsi que le matin impossible de dormir mettre la tv a fond pour moin les entendre chanter et hurler… propreté j en parle pas ménage à la vite fait… repas très bon et personnel à l écoute…
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Betisam

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Les chambres sont pas du tout propre
Stayed 2 nights in May 2022