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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property
Hotel in Coquelles with free parking

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Lobby
Lobby sitting area
Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Room amenity
Daily buffet breakfast (EUR 9.90 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Cité Europe
    ‪13 min walk‬
  • Place, Channel Outlet
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Bathtub

Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Coquelles

Within a short walk of Regional Natural Park of the Caps and Opal Marsh, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche is within 2 miles (3 km) of Channel Outlet. This 43-room hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.5 miles
  • Cité Europe - 13 min walk - 0.7 miles
  • Channel Outlet - 19 min walk - 1.1 miles
  • Calais Beach - 10 min drive - 3.5 miles
  • Port of Calais - 14 min drive - 5.3 miles

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Food Truck - ‬8 min drive
  • ‪The Black Bull Pub - ‬4 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Guests of Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is included with your stay. Additional amenities include a free grocery shopping service, free newspapers, and a terrace.
Guests can expect to find free WiFi and wired Internet, along with 50-cm TVs. Desks are also included.

Similar properties

Reception
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,000 reviews
$90 nightly
The price is $103
Jan 11 - Jan 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (161 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Frequently asked questions

What can I see close to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

This hotel is located in Coquelles within a short 8-minute walk of Regional Natural Park of the Caps and Opal Marsh. You'll also find Cité Europe and Royal Kids Parc De Jeux within a short drive.

Will I be able to park at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a casino at the property?

No, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a free grocery shopping service.

Are there hot tubs at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a restaurant that serves breakfast?

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche.

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 708 reviews
Rating 8 - Good. 242 out of 708 reviews
Rating 6 - Okay. 78 out of 708 reviews
Rating 4 - Poor. 30 out of 708 reviews
Rating 2 - Terrible. 12 out of 708 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath is dangerous, needs hand rails,shower screen leeks down side of bath.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been to this hotel 3 or 4 times. Perfect for the channel tunnel. Great value, clean and recommended
Stayed 1 night in Oct 2025

6/10 Okay

Sari

Stayed 1 night in Oct 2025

10/10 Excellent

Magdalena

Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and as check in closes at 10pm and our arrival was going to be close to that, the hotel called us on route to check our arrival time and advise us of the gate code and door entry code if we were to arrive after 10pm. The room and bathroom were clean well presented and had tea and coffee facilities, and the bed was very comfortable ensuring a good night's sleep. The breakfast buffet was equally well stocked and varied to cater for all dietary needs. All in all a very enjoyable and relaxing overnight stay. Thank you to all the staff
Stayed 1 night in Oct 2025

6/10 Okay

John.

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Average for overnight stay

Shower good opposed to shower over bath for older people. Breakfast average Quiet Convenient for overnight.
Stayed 1 night in Oct 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for one night stay near tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff - nothing too much trouble. Location is close to Eurotunnel. Parking lots are good size and the parking area is secure with fencing and locked gates. Whilst there is no restaurant in the hotel the restaurant next door is good for dinner with various options and children menus too. Dogs are accepted in the hotel and the next door restaurant. Ideal for an overnight stay when taking Le Shuttle.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good overnight stopover, functional, clean with pleasant staff. We did not like being asked to book a time that we would take our breakfast, we felt this was an imposition.................not very hotel-like! We will visit this hotel again but we won't pre-book breakfast! There is a decent restaurant next door which seems to be open most days.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bed for the night but slightly overpriced, for a bed for the night. The restaurant next door, which was the Buffalo Grill, is in new ownership and has lost plot & is significant, if like us, your catching Le Shuttle early morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but clean and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Keith

Traveled with partner
We did not actually arrive at this hotel as we never received a booking confirmation from Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good pleasant check in friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Marquita

Consideration for others .

We always stay in sure best western in Calais , their breakfast food is very good , a good variety of foods , the couple who run the hotel are very considerate , they are helpful in a very kind way , we experienced this our our last stay there. We would definitely stay there again .
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and new.

Great hotel with plenty of parking and locked gate at night. Room 003 was newly refurbished and very comfortable. Small fridge, kettle and pod coffee machine in room. Very spacious with 2 t.vs. Breakfast was fine and consists of bread, cold meats, cheese, yoghurt, tinned fruit salad and cereals. There was a few pastrys (they didnt look the best). Eggs you could boil yourself and tea and coffee machine. The main problem was everything was always empty and when they would replenish bread or meat ect only 5 or 6 pieces would be brought out and it would be taken immediately by otheres. Breakfast is not worth the priice they charge. Everything else in the hotel was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for La Shuttle.

Handy for La shuttle. The room was small but had everything one needed.
Stayed 1 night in Sep 2025

4/10 Poor

N

Traveled with family
Disliked: Staff & service, property conditions & facilities

Find an alternative

It worked for our return via le Shuttle, but would look gor better next time
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one night stopover

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025