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The Mallard Hotel

Property class: 2

Choose dates to view prices

Photo gallery for The Mallard Hotel

A modern bedroom with a large bed, green curtains, a wall mural, and a nightstand.
A billiards room with a pool table, green wall, and a sign for 'The Mallard Hotel'.
A hotel with multiple balconies, outdoor seating, and a fire pit.
A motel with a covered outdoor seating area, picnic tables, and a signboard.
A modern hotel room with a kitchenette, a flat-screen TV mounted on the wall, and a bed with a white comforter.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Place, East Polk Public Library
    ‪15 min walk‬
  • Place, Mercier Orchards
    ‪20 min drive‬
  • Place, Blue Ridge Scenic Railway
    ‪24 min drive‬

Room options

View all photos for Double Queen Deluxe

A modern bedroom with two beds, a desk, and a TV.

Double Queen Deluxe

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

A modern bedroom with a large bed, a green armchair, and a wooden floor.

King Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

A modern bedroom with a large bed, a green armchair, and a wooden floor.

King Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

A modern bedroom with two beds, a desk, and a TV.

Pet Friendly-Double Queen Deluxe

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

A modern bedroom with a large bed, a green armchair, and a wooden floor.

Pet Friendly-King room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Copperhill

Located within a leisurely stroll of East Polk Public Library, The Mallard Hotel is within a few miles (5 km) of Ocoee Adventure Center. This 35-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • East Polk Public Library - 15 min walk - 0.8 miles
  • Mercier Orchards - 20 min drive - 14.9 miles
  • Blue Ridge Scenic Railway - 24 min drive - 17.4 miles
  • Blue Ridge Lake - 28 min drive - 18.4 miles
  • Blue Ridge Lake Marina - 30 min drive - 20.3 miles

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪The Waterfront Bar - ‬5 min drive
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Hardee's - ‬6 min walk
  • ‪Habanero's - ‬6 min drive

About this property

The Mallard Hotel

Guests of The Mallard Hotel enjoy features like a gym, free WiFi in public areas, and laundry facilities. There's free parking if you drive. Additional amenities include a picnic area, a TV in a common area, and barbecue grills.
Guests can expect to find free WiFi and 43-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other amenities include kitchenettes, private yards, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

American ExpressDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is a free cancellation option available at The Mallard Hotel?

The Mallard Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Mallard Hotel?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at The Mallard Hotel on Sep 30, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Mallard Hotel?

This hotel is located in Copperhill, close to Ocoee River, Ocoee Adventure Center, and Toccoa River Adventures. You'll also find Nantahala National Forest and Raft One within a short drive.

Does The Mallard Hotel include a casino on the premises?

No, The Mallard Hotel doesn't have a casino.

Is there an indoor pool at The Mallard Hotel?

No, there is no indoor pool at this hotel.

Does The Mallard Hotel feature a restaurant that includes a breakfast menu?

The Mallard Hotel offers free on-the-go breakfast each morning though there is no restaurant.

Does The Mallard Hotel allow pets to stay for free?

Yes, dogs can stay for free at The Mallard Hotel.

The Mallard Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 161 reviews
Rating 8 - Good. 27 out of 161 reviews
Rating 6 - Okay. 32 out of 161 reviews
Rating 4 - Poor. 15 out of 161 reviews
Rating 2 - Terrible. 17 out of 161 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
I traveled constantly for many years and have stayed at hundreds of different properties, and at this price point, The Mallard Hotel is among the nicest I’ve stayed in. Clean, comfy, modern and a nice covered seating area outside with beautiful views. Highly recommend!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff on site, everything dirty, towels stained, hotels.com rating very misleading, didn’t feel “safe”
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
The room was nice and service was even better.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

alicia

Liked: Cleanliness, staff & service
We really enjoyed our stay. Rooms have been beautifully updated and very comfortable. The bed was sooo comfy. The location was perfect for all of our adventures! We can tell the property has undergone updating. We will definitely visit again soon!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
It was fantastic and the coffee in the room was even better
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness
The property was not what I expected, however it can be seen that someone has made a very nice attempt to bring the hotel up to date.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Martin

Disliked: Amenities
The room was clean. Not much of a view. Lock didn’t work well on the door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
Room Was very clean. I really like the style and the design
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was awesome! The coffee in the room was even greater!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities
Clean room great comphy bed and pillows.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ben

Liked: Amenities, property conditions & facilities
Clean room, never met the staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check-in was easy, communication efficient throughout, property clean and very close to the activity we were heading to the following day.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fast internet, cute styling, comfy bed. I would definitely come back to this MOTEL!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an outdoor adventure weekend, it was PERFECT!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great pet friendly property with very clean and well maintained rooms. The outside of the motel can use a little paint. Easy check-in!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities
Great still would like to know if military get a discount?
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to spend the night

The room was clean. We had a little trouble with the key pad but the staff quickly resolved our problem.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Regina

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t stay her due to the smell and dirty bedding then thy refused to give my money back!!! I had to drive an additional 50miles for another hotel!!! And pay for a clean room will never stay here or suggest anyone to stay here! Half the people look like they live there
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an excellent room. One of the best mattresses I have ever slept on! Great bar with Keuri coffee maker, coffee pods, real creamer, etc. Microwave and a sink! Great TV with Tubi for movies. Only negative, they need to update the outside!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 2 dogs (FREE, no extra charges) .great facility, clean ,good deal for the buck. Lots of grass for dogs. But would like tea offered, as per the great coffee in-room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot is dirty with cigarette butts thrown about. My room smelled like stale cigarettes. I bought Lysol to try and hide the smell. The free “take and go” breakfast was lacking. There was never any coffee cups or bowls or spoons , which made the instant oatmeal useless. My room was clean besides the odor. I was given two towels and two washcloths for a four day stay. I addressed my issues with management and they were very polite. I was instructed to go to the supply area and get linens. I found two towels and no washcloths. I made do with those. The positives are that the bed was very comfortable and the air conditioning was great. I suppose it is worth the price, but I wouldn’t expect much more.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean room, comfy bed, shower could be cleaner but we are happy
Stayed 1 night in Jul 2025