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Villa Mexicana Creel Mountain Lodge

3.0 out of 5.0

Recent guest reviews

I had reserved 2 rooms at Hotel Villa Mexicana at Creel for ourselves and a couple of friends who were traveling in the area. We changed plans a few days before our scheduled arrival date. I called the hotel 2 days prior to our reservation to cancel. The person I spoke with on the phone said that she would cancel our reservation but a month later I noticed the room charge appeared on my credit card statement. I called the hotel and eventually spoke with the manager to see why they charged me. He asked if I had a cancellation number and I told him that I was not given one - it was just me calling the hotel to say we weren't coming. He said that because of that, they would charge me for those 2 rooms. I tried to dispute the charge with my credit card company but since I could not provide any kind of tangible proof of my cancellation (other than a detailed listing of my phone calls which showed a call to their hotel on that day), I would be required to pay it. Apparently the burden of proof is on the customer to document any kind of cancellation. I wonder if they require a confirmation number in order to get a room. They didn't give me one of those either when I called to reserve the room. I guess the best way to book a room here is through some kind of third party on-line service so at least you have documentation that you can refer to.

My wife and I selected this place based on reviews and we were pleasantly surprised. The room was rustic and very comfortable. We opted for the smaller cabin (#123) since the was a large school group on the other side of the property. (It was a recommendation by the person checking us in that I'm truly grateful for!) We received a nice cabin and great service for a very reasonable price. The only detractors I have are internet connection only possible in main building and some of the cabins and grounds of the property could use a few "touch ups". It should be mentioned they have tours that are very reasonable, but works best if you have four people. The van driver found us an even better (i.e. cheaper) option and we loved it! Once again, the staff took great care of us. Overall, I would recommend and revisit this place without hesitation.

This hotel seems to be a work in progress as the owner develops the property. I was with a tour group. A few of our group stayed in log cabins but I was in the main hotel. My room and all the rooms I saw were roomy and very comfortable. (I did not see the cabins.) Each seemed a little different but all really, really nice. The owner and hotel staff were friendly and helpful. The hotel is a very short walk to stores and restaurants. We ate at the hotel and it was great. I highly recommend this hotel when visiting Copper Canyon.

Just a great stay!!! I was ther not to long ago and the place is verry comfortable.. Ther have wifi so we're able to whatch movies !! Definitely I will go back with my friends... We need more places like these !!!

This used to be a KOA and much of the property is dedicated to RVs and campers. The cabins are very rustic. They are clean and dry, but there are no frills here. The heater in our cabin either did not work or was not turned on, so when we awoke to temperatures in the high 40s, we were more than an little cold until we got dressed. The restaurant serves excellent food, and the bar was open even though very few people were there in September. When we walked into the lobby we noticed that the roof was leaking. The desk clerk said that she was aware of that and smiled. There are signs on the property asking people to not feed the six or seven stray dogs that live on and off the grounds, but who can resist? As a general rule, if you are a dog lover, you should always travel with dog food or treats when in Mexico. We liked the dogs. Their presence made up for the lack of heat in the room. We could get wifi in the main building but not inside or outside the cabin. We took a tour to the Valley of the Frogs and other interesting rock formations offered by the hotel. Our tour guide was fantastic! He made the whole trip by taking us to see a Tarahumara family living in a cave in the area. He told us that between 70,000 - 80,000 Tarahumara, the indigenous people of the area, still live this way. In a matter of an hour or two, he answered all the questions that had accumulated about the area and its people. We cannot thank him enough for this experience. I would stay there again, mostly because of our tour guide, but I would make sure that the heater was working before the sun went down.

is on of the few hotels located at the small town of Creel in Sierra Tarahumara. This hotel has a large restaurant with fireplace and decorated Mexican Hacienda style. There is a bar and a grocery store as well. Log cabins accommodate travelers. The log cabins are large and comfortable (we where 2) They have a front porch, two queen beds, TV, Air conditioner, gas heater, closet and a decent size bathroom with heated shower. There is a large area for RV parking. And some of the electrical power is supplied by solar power. Wi-Fi password is give to you when you check in and the Internet signal is good and fast. Rooms are quiet. Beds are comfortable and have plenty of pillows. Staff is friendly. My only complain was the TV with very few channels (about 5) and the food at the restaurant that is less than average, however take into consideration that I tried all three “fine” restaurants in town and was not impressed at all with neither of them. Probably my best meal along the Copper Canyon was at Barrancas, when Chepe stops for 15 minutes and you hurry to have 2 or three “gorditas” from local Tarahumara vendors.

We stayed at Hotel Villa Mexicana which is also called Creel Mountain Lodge (and best to know both names since no one really has heard of Creel Mountain Lodge) in April 2016 for two nights. It is basically a campground with some wooden cabins. It is about 10 blocks from town so not very convenient. I would choose the Best Western next time because it's right in town. The front desk girl spoke absolutely no English and was as unhelpful as she could possibly be. I do speak quite a bit of Spanish since I live in Mexico as an international teacher but I usually need a little help. She was absolutely no help at all!! Good job not many American or Canadian travelers in Mexico these days cause she only has to deal with Mexicans. Restaurant was adequate but not outstanding. The cabin had two double beds. My husband and I put our luggage on the second bed. I have no idea how more than two people would ever fit in this cabin with any luggage at all. It would be far better to have just one double or queen bed and some room to walk. Internet did not work in our cabin the first day - somehow worked on the second day but does work in the main lobby. Overall not a great place to stay. Do not recommend if there are other choices in Creel which is a really cute town!

The hotel was part of a tour package, we didn't chose it. It was a pleasant surprise when we got there. The cabins were really comfortable, specially that we were three persons traveling and we each got our individual beds, which was really convenient. The staff were really helpful, you could arrange tours around the area at the front desk. It was a really good experience over all.

I spent two non-consecutive nights here on the way to and fro Batopilas. I was assigned two different cabins, Nr. 115 and 116. Both cabins have their distinct advantage and disadvantage. Overall these cabins are wonderful, comfy places. I am very glad I selected this hotel for my two nights in Creel. You can tell that the builders of these cottages thought of absolutely everything to meet the needs of the traveler. Even in the small cabin 116 you find more amenities than you would normally find in a hotel of this price category (coffee, flat panel TV, drawer, table, NEMA-outlet for cell phone, coat rack with hangers etc.). The main building also houses a good restaurant and bar as well as a convenience and souvenir store. The receptionist (Perlita) was very welcoming. The bathrooms are clean, but need a bit of an upgrade and update. They would look so much more interesting if they were remodeled with the typical, colourful Mexican tiles that you see in so many of the bathrooms in the more upscale hotels and b&b's. The other slight drawback of the place is its distance from the center of town. You can easily walk it, but I would not necessarily recommend a stroll back after dark. The problem is that you won't find any cabs in the town. They simply don't exist, I was told. So you will have to arrange for a pick-up from the hotel, if you want a safe return. Last, but not least: Ask for a room with an electrical heater. There are also rooms with gas heaters which are not easy to operate, if you have never used this type before. You need heat during the night as the temperature tends to fall noticeably all year round.

The hotel was unique in the sense that you get your own little cabin which was clean and cozy. The hotel is a little far from the little town.The front desk clerk had no personality and wasn't that helpful. Breakfast was included and it was good and the waitress was professional.

Prolongación Adolfo López Mateos Creel CHIH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Located within a mile (2 km) of Craft Arts Museum of the State of Chihuahua, Villa Mexicana Creel Mountain Lodge is within 2 miles (3 km) of San Ignacio Mission. This 3-star hotel has 31 guestrooms and offers free in-room WiFi, free self parking, and a fitness center. It's in central Creel and also a short drive from Lake Arareko.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 31 soundproofed accommodations feature kitchenettes and balconies, and there's space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer designer toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.


Property features

Guests of Villa Mexicana Creel Mountain Lodge have access to a nightclub, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a kids' club.

Room options

Standard Room (Plus)

Full 1 | Queen 2 | Sleeps 6

Junior Suite, Kitchenette

Queen 2 | Sleeps 4

Master suite with private bedroom

Full 1 | Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 182 reviews