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Hacienda Bustillos

3.0 star property
Hotel in Creel with area shuttle service and a 24-hour front desk

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Photo gallery for Hacienda Bustillos

Double Room, 2 Double Beds | Living area | Flat-screen TV
Double Room, 2 Double Beds | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Double Room, 2 Double Beds | View from property
Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets
Double Room, 2 Double Beds | View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Gran Vision s/n, Col Centro, Bocoyna, CHIH, 31200
  • Place, Craft Arts Museum of the State of Chihuahua
    ‪5 min walk‬
  • Place, Copper Canyon
  • Place, Lake Arareko
    ‪10 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from property

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Creel

Located within a 5-minute walk of Craft Arts Museum of the State of Chihuahua, Hacienda Bustillos is within a few miles (5 km) of Valle de los Hongos. This 40-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Craft Arts Museum of the State of Chihuahua - 5 min walk - 0.3 miles
  • San Ignacio Mission - 7 min drive - 2.4 miles
  • Lake Arareko - 10 min drive - 4.6 miles
  • Copper Canyon Adventure Park - 42 min drive - 33.5 miles
  • Teleferico Barrancas - 44 min drive - 34.2 miles

Restaurants

  • ‪Copper Lodge - ‬6 min walk
  • ‪Restaurante La Cabaña - ‬3 min walk
  • ‪hotel Restauran Los Valles - ‬3 min walk
  • ‪Centauro - ‬5 min walk
  • ‪Kino’s - ‬3 min walk

About this property

Hacienda Bustillos

Hotel in Creel with area shuttle service and a 24-hour front desk
Hacienda Bustillos features free WiFi in public areas, a meeting room, and a terrace. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a garden, a picnic area, and barbecue grills.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Los Valles
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 196 reviews
Hotel Los Valles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 400 m
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 65 to 95 per person
  • A restaurant

Things to do

  • Playground

Family friendly

  • Free area shuttle
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 65 to 95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-10:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna

Frequently asked questions

Is a free cancellation option available at Hacienda Bustillos?

Hacienda Bustillos offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hacienda Bustillos?

This hotel is located in Creel within a short 4-minute walk of Craft Arts Museum of the State of Chihuahua. You'll also find San Ignacio Mission and Valle de los Hongos within a short drive.

Will I be able to park at Hacienda Bustillos?

Yes, self parking is offered for free at the hotel.

Does Hacienda Bustillos include a casino?

No, Hacienda Bustillos doesn't have a casino.

Is there an indoor pool at Hacienda Bustillos?

No, there is no indoor pool at this hotel.

Is Hacienda Bustillos good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and a terrace.

Are there hot tubs at Hacienda Bustillos?

No, there isn't a spa tub at this hotel.

Does Hacienda Bustillos feature a restaurant that includes a breakfast menu?

Yes, Hacienda Bustillos serves a full breakfast each morning for a surcharge from its restaurant.

Does Hacienda Bustillos allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hacienda Bustillos.

Does Hacienda Bustillos have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hacienda Bustillos?

No, there aren't any guestrooms with balconies at Hacienda Bustillos.

Hacienda Bustillos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 105 reviews
Rating 8 - Good. 45 out of 105 reviews
Rating 6 - Okay. 11 out of 105 reviews
Rating 4 - Poor. 9 out of 105 reviews
Rating 2 - Terrible. 10 out of 105 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Stayed 3 nights in Jun 2022

8/10 Good

Guadalupe

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena opción

Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó. Esta un poco retirado del centro, pero nada que no sea manejable.
Stayed 1 night in Nov 2021

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friendly place. Helped us book a horse ride, even drove us to the place as they didn't have the phone number for it. Also helped us with our ongoing accommodation. Room was very comfy inc beds and great shower.
Stayed 2 nights in Jul 2018

2/10 Terrible

Rafael, Chiapas, México

Disliked: Staff & service, property conditions & facilities, room comfort

Dont respect our reservations prepayed

They said will send our 5 rooms to another part of the hotel but were a different hotel, a worse one.
Stayed 1 night in Jul 2017

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms are updated and it's just a simple little hotel on the main road perfect for a place to sleep.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elvira Smith , Oklahoma, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel us worth its price.

The location was okay. I did have to walk a few blocks to take El Chepe and/or a bus.

10/10 Excellent

Ezequiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Ismael

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Al estar muy cerca de la calle, el ruido se filtra mucho a la habitación y eso no deja dormir con tranquilidad, no tienen jabón ni shampoo en el baño, también no cuentan con papel en el sanitario
Stayed 1 night in Aug 2025

8/10 Good

Francisco, Aguascalientes

Traveled with group
Liked: Amenities
Recepción accesible por parte del personal
Stayed 1 night in Jul 2025

8/10 Good

itzel

Stayed 2 nights in Apr 2025

6/10 Okay

Martin

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Que puedo decir de este lugar demasiado Caro.. para lo que Ofrecen... La habitación es muy pequeña para 4 personas que éramos.. no cambiaron las toallas.. no hicieron la limpieza del cuarto. Y no dejan ni siquiera 1 agua.... No me parece buen lugar para volver.....
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La habitación no contaba con buena señal de wi fi, comentnado la señorita de recepción si quería hacer uso de ello era necesario ir a sentarme en recepción o cocina, cosa que me pareció una burla e ilógica
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro y accesos rapidos
Stayed 1 night in Sep 2024

10/10 Excellent

MANUEL E

Stayed 2 nights in Sep 2024

10/10 Excellent

Marìa Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Gracias
Stayed 2 nights in Sep 2024

8/10 Good

SERGIO

Traveled with family
Liked: Amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and spacious
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está. Muy poco personal. Habitación limpia pero ropa de cama sucia Huele a humedad Minisplit que no funciona calor Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba. El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tania eunice

Habitaciones poco confortables

Nos toco en el edificio de tres pisos, en planta baja, se escuchaban todos los ruidos del cuarto de arriba (las personas caminando, tirando cosas, cuando le bajaban al baño) y de los cuartos a los lados inclusive haciendo del baño las personas, por esos motivos no se pudo dormir en gran parte de la noche
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Stayed 3 nights in Jul 2024