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IXORA Hotel and Spa

3.0 star property

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Interior
Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪6 min drive‬
  • Place, Eryri National Park
    ‪6 min drive‬
  • Place, Swallow Falls
    ‪28 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for King Junior Suite

King Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Valley View

Double Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Valley View

9.6 out of 10
Exceptional
(8 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for King Room Woodland View

King Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

King Room Woodland View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room Woodland View

Twin Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Valley View

Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Accessible Room

Queen Accessible Room | In-room safe, desk, laptop workspace, blackout drapes

Queen Accessible Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Conwy

IXORA Hotel and Spa places you within 2 miles (3 km) of Eryri National Park and Conwy Valley Maze. This 106-room, 3-star hotel has a full-service spa along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Conwy Valley Maze - 6 min drive - 1.3 miles
  • Eryri National Park - 6 min drive - 1.7 miles
  • Eryri National Park Visitor Centre - 25 min drive - 10.4 miles
  • Swallow Falls - 28 min drive - 12.6 miles
  • Conwy Castle - 29 min drive - 9.8 miles

Getting around

  • Tal-y-Cafn Station - 8 min drive
  • John Lennon Airport (LPL) - 95 min drive

Restaurants

  • ‪Tu Hwnt I'r Bont Tearooms - ‬11 min drive
  • ‪Castle Gallery Tea Rooms - ‬14 min drive
  • ‪Two The Square - ‬14 min drive
  • ‪Bank of Conwy - ‬13 min drive
  • ‪Alfredo's Restaurant - ‬13 min drive

About this property

IXORA Hotel and Spa

Guests staying at IXORA Hotel and Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This spa hotel also has laundry facilities.
Guests can expect to find TVs and stay connected with free WiFi. Hair dryers, safes, and ironing boards are also available. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per accommodation, per stay
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

IXORA Hotel Spa

IXORA Hotel and Spa Hotel

IXORA Hotel and Spa Conwy

IXORA Hotel and Spa Hotel Conwy

Frequently asked questions

What is there to do close to IXORA Hotel and Spa?

This hotel is located in Conwy, close to Conwy Castle, National Trust's Bodnant Garden, and Conwy Town Walls. You'll also find Eryri National Park and Fairy Falls Waterfall within a short drive.

How much does it cost to stay at IXORA Hotel and Spa?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at IXORA Hotel and Spa on Jun 17, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at IXORA Hotel and Spa?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at IXORA Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does IXORA Hotel and Spa include a casino on the premises?

No, IXORA Hotel and Spa doesn't have a casino.

Will I find an indoor pool at IXORA Hotel and Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at IXORA Hotel and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Are there hot tubs at IXORA Hotel and Spa?

No, this hotel doesn't have a spa tub.

Does IXORA Hotel and Spa have a restaurant with a breakfast menu?

Yes, IXORA Hotel and Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Does IXORA Hotel and Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at IXORA Hotel and Spa for a fee of GBP 50 per accommodation, per stay.

Are there connecting rooms at IXORA Hotel and Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at IXORA Hotel and Spa?

No, there aren't any guestrooms at IXORA Hotel and Spa that offer a balcony.

IXORA Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 202 reviews
Rating 8 - Good. 48 out of 202 reviews
Rating 6 - Okay. 14 out of 202 reviews
Rating 4 - Poor. 8 out of 202 reviews
Rating 2 - Terrible. 6 out of 202 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Baldev

Traveled with partner
The bed was not comfortable at all. My wife has a health condition. Neck and back pain. Due to the bed and pillows we had a very poor sleep. Explained to the manager next day. His response was nothing I can do. I explained about the health condition. And complementary spa will help towards the pain. He said no And you can have your money back for one night, was not happy with the service
Stayed 2 nights in Feb 2026

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities
Yes Not a fault
Stayed 3 nights in Feb 2026

8/10 Good

Freya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spacious room (funny layout regarding bathroom) Nice food, very friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

4/10 Poor

sheena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Lots of noisy dogs
Stayed 2 nights in Feb 2026

8/10 Good

Tony

Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff were really friendly, lovely spa and the food was amazing.
Stayed 1 night in Feb 2026

2/10 Terrible

Emma

Stayed 1 night in Feb 2026

8/10 Good

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again
Stayed 3 nights in Feb 2026

10/10 Excellent

Zarko

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a picturesque setting. The staff were superb throughout. We'll definitely be returning
Stayed 2 nights in Feb 2026

10/10 Excellent

Dom

Stayed 1 night in Jan 2026

10/10 Excellent

P

Stayed 4 nights in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities
Our room was spotless, had everything we needed for our stay, bed was so comfy slept like babies. Views great. Staff all very helpful breakfast great choices. We booked a table for evening meal. Faultless and good value. Little shop by the lifts great for snacking after being to the spa
Stayed 1 night in Jan 2026

8/10 Good

Deana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good stay. The room was clean and had everything we needed, and the staff were polite and helpful throughout. We used the on-site gym, which was well equipped and had everything needed for a good workout. We ate dinner at the hotel twice and on both occasions the food was enjoyable, with very friendly and attentive staff. Breakfast in the morning was okay, though it would have benefited from a wider selection of fruit options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities
The hotel staff were fantastic. They made our stay. The food and drink were lovely. Only criticism was the sausage at breakfast seemed very cheap. The location is brilliant. I’ll definitely return. Room was good but it lacked bathrobes. These are needed when you have a bath in the room. Even rang down to see if they had been forgotten but was told they weren’t available. Other rooms I’ve stayed in like this have provided them. There was also some paint coming off the ceiling in two or three places. There was think dust in the air vent above the toilet.
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Heat hotel
Stayed 3 nights in Jan 2026

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff were really helpful & friendly. Checking in went smoothly. The staff in the spa were also lovely. Room wasn't very clean, dirty hand prints on the shower doors, dirty walls in the toilet. But apart from that we did have a wonderful stay. Breakfast was plentiful & fresh. Would definitely come back again.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked one night for spa break spa fully booked with people on day packages and local people we walked past and people crammed in like sardines did not look enjoyable at all !! the price of spa should be included in room rate so the paying staying guests who have travelled get to use spa and it’s not crammed and overbooked complete waste of time a lot young people lots of drugs being smoked in rooms the snell was disgusting fire alarms went off ruining our stay even more ! Called reception to complain he said they had several complaints on the drugs the wave machine broken so nothing much to see or do no pubs or restaurants on walking distance for 20 minutes drive away, evening meal was lovely breakfast was awful cheap bacon and sausage will not returm
Stayed 1 night in Jan 2026

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and hotel was really nice and really friendly staff. Only downside was the bed was really firm and we found it quite uncomfortable as we prefer a softer mattress.
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

The staff are very
Stayed 2 nights in Jan 2026

4/10 Poor

Graham

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is good, although a bit overrated. Staff very polite and very kind always willing to help. Unfortunately, our stay was spoiled straight upon arrival. We have been told that we can book spa in on arrival to the hotel. So we deciaded to go with this place as a birthday treat for my wife. Unfortunately when we arrived we were advised no free spaces and we couldnt get accomodated. This was not ideal as there isnt much to do around....and obvioulsy we wouldnt of come here knowing spa was no go.... big downfall. We stayed 1 night. Hotel is nice . We had a breakfast following morning [ its on a pricey end] it has a hot food and a continental option. Continental option was a bit crap, sweet teats like croissant and chocolate buns were hard, i bet you could knock someone out with it :) all in all, stay was as it was .... will we come back? Probably not. The big compliment to lady on reception with long hair, (3rd and 4th of Jan)who was the most helpful, supportive and friendly woman there :)
Stayed 1 night in Jan 2026

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was very good
Stayed 1 night in Jan 2026