Super 8 Cleveland TX2.0 out of 5.0
Recent guest reviews
I was recently on a last minute trip to Houston area by car and had a difficult time finding a hotel near Houston due to The aftermath of Hurricane Harvey. I stopped in Cleveland, TX and found the Super 8 Hotel next to the Walmart store. The owner/manager there was very helpful and put me in a nice clean room on the ground floor for a very reasonable price! I decided to stay in the hotel another day due to the clean large room and helpful staff. Highly recommend the Super 8 in Cleveland convenient to Highway 69 and several restaurants and stores.
Went to breakfast and they were out of everything, they did not offer to restock so we went to McDonald's
Harvey ran my wife and I out of our Home in Houston. Got to this property, and right away the rooms went up to $100.00 a night, we had to stay (3) days. Nothing to eat, and a really bad environment. I have never stayed at Super 8 and have been treated this way. Because of the price hike, some people could not afford it, and had leave, going out into the storm. I am righting a detailed complaint to the AG office in Texas, as well as to the Corp. This is not how we operate in America. There is much more, not enough room here to put it.
the first thing i noticed was that the gentleman and lady that were the managers, i assume, were very friendly. the room was clean and neat. overall, i would enjoy staying there again.
Owners are terrible greedy with toiletries and cheap/ do not obey not disturb sign/ rude with attitude/ no respect for awards members
The staff on Friday check in was good but the weekend staff couldn't even sit behind the counter they were sprawled out in the lobby chairs and didn't even get up to check us out. Breakfast was so lacking we went elsewhere, there had apparently been a leak 2 room down and there was a massive noisy fan sitting in the hall to dry the carpet.
Check in was confusing. We booked it on line and they could not find it. We had to fight to get extra towels since we went swimming. We even had to change in our towels for clean ones. I have never had to beg for extra towels. Front desk help was rude except for night shift on Saturday night. Waffles were watered down. Coffee was watered down. Hallway smelled. The outer doors of hotel you could go out however could not access the hotel by outer doors. Hot tub was Luke warm. Not a hot tub
Found it cheaper on line when I showed them they them charged me 20 dollars for each day for my little Chihuahua but they have a sign let friendly and anothr saying extra guest only 10 dollars a day when I brought this to there attention the response was I got to make some money some how
My mom and I have family here in Cleveland. We always stay here at Super 8. Neil and his family always remember us and see to it that we have a pleasant visit.
this place has everything close ,food.. etc , staff was excellent . enjoyed my stay will stay again
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 127 reviews