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HOTEL EL DORADO

3.0 star property

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Photo gallery for HOTEL EL DORADO

Front of property
Restaurant
Superior Double Room | In-room safe, individually decorated, individually furnished, desk
Reception
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Barros Arana, 348, Concepción, Bío Bío, 4070170
  • Place, Plaza de la Independencia
    ‪7 min walk‬
  • Place, Catedral de la Santisima Concepcion
    ‪8 min walk‬
  • Place, University of Concepcion
    ‪14 min walk‬
  • Airport, Concepcion (CCP-Carriel Sur)
    ‪12 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Superior Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Concepción

Located within a 5-minute walk of Plaza de la Independencia, HOTEL EL DORADO is within a 15-minute stroll of Catedral de la Santisima Concepcion. This 3-star hotel has 97 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Centrally located in Concepción, the hotel is connected to a shopping center, and a short walk from Casa del Arte and Parque Ecuador.

What's nearby

  • Plaza de la Independencia - 7 min walk - 0.4 miles
  • Catedral de la Santisima Concepcion - 8 min walk - 0.5 miles
  • Casa del Arte - 10 min walk - 0.6 miles
  • Galeria de la Historia - 12 min walk - 0.7 miles
  • University of Concepcion - 14 min walk - 0.8 miles

Getting around

  • Concepción Station - 17 min walk
  • Concepcion (CCP-Carriel Sur) - 17 min drive

Restaurants

  • ‪Mamut Mall del Centro. - ‬2 min walk
  • ‪Cassis - ‬2 min walk
  • ‪Roggendorf - ‬3 min walk
  • ‪Mamut Restaurant - ‬2 min walk
  • ‪Wofoo Gourmet - ‬3 min walk

About this property

HOTEL EL DORADO

HOTEL EL DORADO features free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. This smoke-free hotel also has a vending machine.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,422 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Property is also known as

HOTEL EL DORADO Aparthotel
HOTEL EL DORADO Concepción
HOTEL EL DORADO Aparthotel Concepción

Frequently asked questions

Are free cancellation options available at HOTEL EL DORADO?

HOTEL EL DORADO offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at HOTEL EL DORADO?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at HOTEL EL DORADO on Jun 6, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to HOTEL EL DORADO?

This hotel in Concepción is within a 10-minute walk of Plaza de la Independencia and Catedral de la Santisima Concepcion. You'll also find Casa del Arte and Parque Ecuador less than a mile away.

Is parking available on site at HOTEL EL DORADO?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HOTEL EL DORADO have a casino at the property?

No, HOTEL EL DORADO doesn't have a casino.

Is there an indoor pool at HOTEL EL DORADO?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HOTEL EL DORADO?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and concierge services plus some guestrooms include a private indoor hot tub.

Does HOTEL EL DORADO have a hot tub?

No, this hotel doesn't have a spa tub.

Does HOTEL EL DORADO have a restaurant that serves breakfast?

Yes, HOTEL EL DORADO serves free buffet breakfast each morning from its snack bar.

Does HOTEL EL DORADO allow pets to stay free of charge?

No, pets and service animals aren't allowed at HOTEL EL DORADO.

Does HOTEL EL DORADO have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HOTEL EL DORADO?

The closest major airport to HOTEL EL DORADO is Concepcion (CCP-Carriel Sur), which is 5.4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at HOTEL EL DORADO?

No, you won't find guestrooms with balconies at HOTEL EL DORADO.

HOTEL EL DORADO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 12 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy J

Liked: Cleanliness, amenities, communication
Outstanding customer service, friendly staff, nice, clean rooms in excellent condition (I’ve stayed 3 times in 3 different rooms), great breakfast, great restaurant, excellent location with everything you need right outside the door.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cyndal

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was amazing! Rocio at the front desk was incredible and the waiters are as well. We had an amazing trip
Stayed 11 nights in Dec 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean. The staff was very friendly and helpful. Good location. Good WiFi connection. Good breakfast. Overall, a pleasant experience.
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Thomas Andre

Liked: Cleanliness, property conditions & facilities, communication
Traditional hotel in the civic center of Concepción. 24 hours garage/courtyard parking. Friendly staff, clean hotel, while room with carpet. Old bed/soft mattress.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Constanza

Liked: Communication
Disliked: Cleanliness, amenities
Dirty, no air conditioner, too noisy second floor, horrible steet view. Of course is ok if you need to save money.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities, communication
Best to stay in Downtown Concepcion. Compare to El Araucano this has a real parking lot. That's what make the difference.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, room comfort, communication
Breakfast was a bit underwhelming. Staff were friendly and courteous.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff. Very attentive.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nayana B

Liked: Cleanliness, room comfort, communication
It's amazing!!!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Unique experience

This hotel was not what we expected. It is older and it shows. Still, the beds were comfortable. The rooms are very clean. The staff are great! We liked the food very much. We stayed only one night but it was memorable.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Julita

Liked: Cleanliness, amenities, property conditions & facilities, communication
We arrived before checkin and were allowed to get in our room, nice after a long flight. Parking was easy off the street and in a secure lot and the bellman helped us with our bags right away. At night a nearby restaurant was a great choice to walk to and there was a bank across the street to get a good exchange from US $ to pesos. The next night we ate at the hotel restaurant which was fine. Their breakfast each morning started our day’s adventures.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness
Hotel El Dorado is a bit run down but honestly is a fine value for the money. Our beds were comfortable and the sheets clean. The breakfast was not great but had enough options for most. The hotel is on one of Concepcion’s central streets, but it wad not particularly lively during our weekend nights there. Oh, there is no air conditioning, but a window opens in each room, and that was good enough.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice people. The bed was very comfortable. The bathroom is setup pretty crazy. The radiator on the wall is right next to the toilet. I where are you could easily get burned on. Because the control valve is stripped off. Between the tub door, able to close the door. The radiator in the back is to fall off the wall control the heat on them also.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Yun Sil

Disliked: Communication

Terrible Wi-Fi connection, and customer service

Wi-Fi connection at my room was terrible, and when I communicated this to the front desk, they did not believe me, saying that nobody else has complained. I won’t recommend it!
Stayed 5 nights in Jan 2024
Verified

2/10 Terrible

Fatna

Liked: Communication
Disliked: Cleanliness, listing accuracy
Vieil hôtel, veille chambre, vieille télé, moquette au sol dans la chambre, pas d'électricité dans la chambre. Beaucoup de bruit ...parking gratuit
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

PAULA

Disliked: Cleanliness, amenities, communication
Pésima atención al cliente, maltrato y deficiencias en el servicio – Reserva Hotels.com A la Gerencia del Hotel El Dorado Concepción: Por la presente, presento un reclamo formal en contra de la recepcionista Rocío Guevara, por su comportamiento inaceptable, falta de ética profesional y altanería durante nuestra estancia iniciada el pasado 7 de febrero de 2026. Detalle de los hechos: Trato irrespetuoso y falta de soluciones: Al momento de nuestro arribo, la Sra. Guevara se comportó de forma hostil y prepotente. Ante nuestra demora por fuerza mayor (múltiples accidentes y congestión extrema en la ruta Santiago-Concepción), su respuesta fue recriminar de forma altanera que "no hubiéramos llamado", ignorando que la reserva ya se encontraba totalmente pagada. Cuestionamiento del canal de venta: La recepcionista cuestionó de manera impertinente por qué no reservamos directamente con el hotel, denostando el uso de la plataforma Hotels.com. Es inaceptable que un funcionario hostigue al cliente por utilizar canales oficiales de venta que el propio hotel pone a disposición para su oferta comercial. Asignación de habitación en represalia: Si bien finalmente se nos entregó habitación, se percibió una clara actitud de revancha. Se nos asignó una habitación en condiciones deplorables: de tamaño reducido, sin aire acondicionado, con una contaminación acústica insoportable proveniente de la recepción y con un flujo constante de agua, (ruido de cañerías/filtración) q impidió el descanso
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, communication
Estuvo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lorena

Las camas no son muy confortables
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, communication
El personal a cargo de la recepcion muy atentos, el personal de aseo impecable, en especial al señor a cargo cafeteria una gran persona, genial la estadia.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

victor hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
La hanitacion barbarba y la atencion de los los chios,tiernos y muy atentos
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, communication
habitacion antigua pero bien mantenida, deayuno impecable, agradable en general
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Guilherme

Disliked: Cleanliness, room comfort, communication
Quarto muito claro sem blackout, cama e travesseiros desconfortáveis. Banheiro muito antigo.
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Diego

Liked: Communication
Disliked: Room comfort
Hotel sem grandes destaques, mas em condicoes e staff atencioso.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

FRANCIS

Liked: Cleanliness, room comfort, communication
me encanto personal amable y el desayuno maravilloso.
Stayed 1 night in May 2025
Verified

6/10 Okay

Francisco

Liked: Cleanliness, communication
En general se notaba una construcción antigua pero muy limpia, la atención del personal muy buena pero no cuenta con aire acondicionado y el desayuno no se parecía mucho a lo mostrado en las fotos
Stayed 3 nights in Feb 2025