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My family and I completed a 4-night stay at the Sheraton and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. My Titanium status was recognized at check-in, leading to an upgrade to a Club level room. Angela at the front desk was particularly welcoming! The breakfast buffet each morning was bountiful and the staff, particularly Emmanuel, were very friendly. The Club Lounge is small but offers a nice variety of snacks and drinks throughout the day. The hotel is located within a five minute walk from the Tavernola ferry station, which ferry service to/from Como approx. every 30 minutes- the ride itself takes 8 minutes. Highly recommended!
The hotel was lovely, spacious, close to the ferry, grocery store, and many restaurants. The happy hour in the lounge was comfortable with many choices of foods that were served in the lounge, plus the complimentary snacks on each cocktail table. There is an elevator to all floors as well as stairs for your convienence.
I stayed at the hotel for 2 nights in September, checkin. Was quick and the service was great overall. The rooms were spacious as what is expected of the Sheraton brand. The. Hotel is about a 5min walk from the Lake and the pier where one can catch a ferry to go to visit different towns in Como or to get to the other side of the lake. We had a very early checkout when we left at about 5am, I did not get the guys name who assisted us t check out but he went above and beyond to locate a taxi for us and even got us some croissants and coffee to nibble on our way to the station, a true gem to have as a staff member. Overall our stay at the hotel was great and I would definitely recommend when visiting Como.
Firstly they promote the hotel as ON Lake Como, so you’d think it was situated close to the banks. It was about 5 minute walk to the nearest point ie the ferry. No view from the hotel of the lake. Surroundings outside hotel were a bit scruffy. Plus points:- housekeeping staff do a good job: handy for the ferry: reasonable fitness suite although not all the equipment was working: excellent breakfast with a vast choice: staff pleasant: unfortunately the hotel was let down by the mediocre food in the Gusto and Kincho restaurants. The whole week we were there the menu in Gusto didn’t seem to change, 3 choices of risotto, and not much else. Dull, dull, dull. Although it tasted ok, it wasn’t value for money. Wine was grossly overpriced for what it was. Food in Kincho was not good. We had lasagne which was tepid when it arrived and tasteless. Again overpriced. Would have been better staying in Cernobbio, a nice district with good eateries and ferry.
Pleasant, accommodating hotel team in clean, comfortable, up-to-date surroundings. Easy access to adventures via lake transportation and a short walk to Cernobbio. The Sheraton Lake Como was a perfect choice.
My husband and I stayed here at the beginning of September and were pleasantly surprised by how nice the hotel was. We stayed here for 3 nights and I cannot say enough good things about the entire staff. The concierge was so helpful. We had never been to Como before and had a lot of questions about how the boat schedule worked and each of the lake towns. They took time answering our questions and helping us plan our days, and set up restaurant reservations, and called for a taxi when we needed one. One of the highlights was the member lounge. We travel quite a bit and enjoy taking advance of these amenities. The reason for my review is to say how much we enjoyed the lovely young lady who was working in the lounge. I feel awful I can't remember her name, but she was a joy to talk to and she worked so hard to make the lounge so nice. We truly enjoyed this hotel and would not hesitate coming back.
Location is good. Easy to take a ferry to Como or walk to Cernobbio. Parking at hotel. Accommodating all the way. Small fitness. Nice pool. Egg station for breakfast, coffee is terrible. Friendly service.
Lovely hotel on Lake Como, great staff, lovely grounds, superb breakfast, great club lounge, as a Lifetime Titanium I see the insides of a lot of Marriott's and this is a great example to the Brand. One thing I would have like to have seen is a method to stop someone with Club access inviting all their friends in ( who do not have access ) filling their pockets with bottles of wine, beer, food etc etc and walking out, these people are effectively stealing what Club access useres have paid for, despite that loved our stay
Almost every thing was good clean rooms with excellent location near the lake and also near to shopping mall my kids like the swimming pool we enjoy a lot the staff was friendly and helpful defiantly recommended for families
Grounds are nice, but the rooms and hotel are very outdated. The elevators are awful! Also, the speaker in our room started blaring loud music at 8 am due to some system issue. The staff were nice, but I would not return.
Villa Olmo is within a mile (2 km) of Sheraton Lake Como Hotel, and other popular sites like Volta Temple (Tempio Voltiano) are within a couple of miles (3 km). This 4-star resort welcomes guests with 137 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
There are ample dining options with 3 onsite restaurants, including Gusto, which specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner, and Kitchen with pleasing pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
All 137 soundproofed rooms provide minibars, coffee makers, and laptop-compatible safes. 48-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include phones and desks.
Sheraton Lake Como Hotel features an outdoor pool, a children's pool, and a 24-hour fitness center. If you drive, self parking is EUR 15 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 125 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this golf resort include a spa tub, free WiFi in public areas, and a conference center.