I had a family situation come up and advised that we would probably have to check out a day early. The situation was explained to the front desk mgr. approximately 40 hours before we would actually have to leave and he said he would pass the info on to the hotel mgr. The following day, still more than 24 hours in advance, I checked with the desk mgr and was told that I would still have to pay for the day, even though we would no longer be there. I again explained the family issue but to no avail. I travel quite a bit and have never had a hotel refuse to recognize an extenuating circumstance. I am thoroughly disgusted with this “2nd rate hotel. I will never recommend this place to anyone.
We liked the location and helpfulness of all the staff
Great view wonderful staff great location near to many bars and restaurants
It’s not a Palace let’s just say. They charge for parking! Room is the size of a closet.
We were given room over the sewer and the garbage dump the smell was terrible when we asked to change they said the hotel was full though we saw lots of keys in the reception .
Hotel needs upgrading. Our stay was ok. Breakfast room needs nicer decoration and plants. Food was just ok.
Amazing hotel with fantastic views! Positioned across the road from the lake. Ferry terminal 2 minute walk. The best place to stay in Como town. The staff here are very helpful and speak English:) parking available.
Located in Como City Centre, Palace Hotel is adjacent to Piazza Cavour and within a 5-minute walk of Torre del Comune. This 4-star hotel has 94 guestrooms and offers free in-room WiFi, a gym, and a conference center.
Start your day off right with a free continental breakfast. This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free newspapers, and safes.
At Palace Hotel, guests have access to a gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 24 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 150 per vehicle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a business center, free newspapers, and a terrace.
I had a family situation come up and advised that we would probably have to check out a day early. The situation was explained to the front desk mgr. approximately 40 hours before we would actually have to leave and he said he would pass the info on to the hotel mgr. The following day, still more than 24 hours in advance, I checked with the desk mgr and was told that I would still have to pay for the day, even though we would no longer be there. I again explained the family issue but to no avail. I travel quite a bit and have never had a hotel refuse to recognize an extenuating circumstance. I am thoroughly disgusted with this “2nd rate hotel. I will never recommend this place to anyone.
We liked the location and helpfulness of all the staff
Great view wonderful staff great location near to many bars and restaurants
It’s not a Palace let’s just say. They charge for parking! Room is the size of a closet.
We were given room over the sewer and the garbage dump the smell was terrible when we asked to change they said the hotel was full though we saw lots of keys in the reception .
Hotel needs upgrading. Our stay was ok. Breakfast room needs nicer decoration and plants. Food was just ok.
Amazing hotel with fantastic views! Positioned across the road from the lake. Ferry terminal 2 minute walk. The best place to stay in Como town. The staff here are very helpful and speak English:) parking available.
