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Recent guest reviews

I thought I requested a accessible room. After checking in and using shower, I wasn’t comfortable. Upon request for a new room, I was offered a chance to see one. It was much better for me. I was impressed with the willingness to help me and let me switch. Given the length of time I was there I needed the accessibility.

Great breakfast choices. Bathtub needed some work. We moved rooms after arrival because of smoke smell and staff was great in accommodating us.

The place is old. Wifi was horrible - slow at best, and kept cutting out. Lobby was locked at night. Not a warm feeling. Breakfast was just OK. Oatmeal was soup, and gravy was lifeless. However, the house centipede in my bathroom was anything but lifeless. Bed was nice, room had a microwave, fridge, coffee maker. Also hot coffee and cookies in the lobby. Business center internet was better. Very good restaurant on the property. Close to major shopping and dining.

Discovered Double beds are not acceptable to us. Rooms with king size beds were not available on our visit.

Very friendly staff and great location. Next time I am in the area I know where I will be staying.

Nice hotel for the money. Disappointed I had to kill a spider in my room. 2nd night I didn't sleep so well.

Wonderful experience. Was frantic for a room for Franklin event and hoping for the best. This hotel must have been very recently renovated. Everything was fresh and new looking, very clean and extremely quiet. Convenient restaurant next door. Did not stay for breakfast, but dining area also very clean and pleasant looking. Extremely pleased and would highly recommend.

We felt the rooms were clean and comfortable. We would stay there on our next trip.

Visiting a family member so it was convenient. I would stay there again!

convenient location, good breakfast

Kedron Pkwy Spring Hill TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Spring Hill Inn & Suites places you 21.2 mi (34.1 km) from CoolSprings Galleria. This 52-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

All 52 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. 42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards are also standard.


Property features

At Best Western Spring Hill Inn & Suites, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Guest reviews for Best Western Spring Hill Inn & Suites

Everyone (8) Couples (2) Family (2)
4
Everyone

I thought I requested a accessible room. After checking in and using shower, I wasn’t comfortable. Upon request for a new room, I was offered a chance to see one. It was much better for me. I was impressed with the willingness to help me and let me switch. Given the length of time I was there I needed the accessibility.

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Thank you for the kind words. We were happy to accommodate you.

5
Everyone

By on May 13, 2021

Review comment responded on Jun 1, 2021

Thank you for your feedback.

5
Everyone

By on Feb 17, 2020

Review comment responded on Feb 17, 2020

Thank you for your 5 star review

4
Partner Couples Family

Great breakfast choices. Bathtub needed some work. We moved rooms after arrival because of smoke smell and staff was great in accommodating us.

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Thank you for the review.

2
Business Business

The place is old. Wifi was horrible - slow at best, and kept cutting out. Lobby was locked at night. Not a warm feeling. Breakfast was just OK. Oatmeal was soup, and gravy was lifeless. However, the house centipede in my bathroom was anything but lifeless. Bed was nice, room had a microwave, fridge, coffee maker. Also hot coffee and cookies in the lobby. Business center internet was better. Very good restaurant on the property. Close to major shopping and dining.

By on May 12, 2019

Review comment responded on May 13, 2019

It is truly disheartening to hear that your stay was anything less than a 5 star experience. We appreciate your feedback and will share your comments with the rest of our team, as guest satisfaction is one of the utmost importances. We value your patronage and remain hopeful to have the opportunity to welcome you back in the future.

4
Everyone

Discovered Double beds are not acceptable to us. Rooms with king size beds were not available on our visit.

By , from Spring Hill TN on Oct 29, 2018

Review comment responded on Oct 29, 2018

Thank you for taking the time to write a review.

5
Everyone

Very friendly staff and great location. Next time I am in the area I know where I will be staying.

By , from Memphis on Sep 24, 2018

Review comment responded on Sep 25, 2018

Thank you for your review. We look forward to seeing you the next time you are in Spring Hill,TN

4

nice room and breakfast.

Everyone

Nice hotel for the money. Disappointed I had to kill a spider in my room. 2nd night I didn't sleep so well.

By on Jul 19, 2018

Review comment responded on Jul 23, 2018

Thank you for taking the time to write a review.

5

pleasantly surprised!

Everyone

Wonderful experience. Was frantic for a room for Franklin event and hoping for the best. This hotel must have been very recently renovated. Everything was fresh and new looking, very clean and extremely quiet. Convenient restaurant next door. Did not stay for breakfast, but dining area also very clean and pleasant looking. Extremely pleased and would highly recommend.

By on May 1, 2017

Review comment responded on May 4, 2017

Thank you for taking the time to write a review so others will know how clean, quiet, and friendly we are.

5

nice hotel

Everyone

We felt the rooms were clean and comfortable. We would stay there on our next trip.

By on Aug 10, 2016

Best Western Spring Hill Inn & Suites

104 Kedron Pkwy, Spring Hill, TN 37174
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