Best Western Leoso Hotel Leverkusen
4.0 out of 5.0
45% based on 286 reviews
TripAdvisor Traveler Rating
Recent guest reviews
We took this hotel because it was close to Cologne, and indeed it is very convenient to move up to the motorway. The hotel is a bit old fashioned, but as could be expected from a German hotel, clean and decent. Free wifi is available. The breakfast buffet has lots of choice, perfect. In the neighborhood is a shopping area with a number of restaurants so plenty of choice there.
I stayed at the Best Western for one night. The hotel is dated, and clearly needs a refresh. For one the carpet needs to be changed. The air conditioning was turned off when I arrived which made the room really hot. The lady at the reception was nice and changed my room upon my request. The rooms were clean and spacious though. The hotel restaurant was closed but there are some dining options within walking distance. All in all a pretty basic hotel.
This hotel kinda old fashioned style but nvm, still ok for me as long the room is big, clean and tidy. Slept well after my long 14 hours flight. The worst part is, please fix the heater in all of your room (my family n friends stayed in different rooms also complaining the same issue). Not working at all and im froze all night
We had a very comfortable stay. The room was large and very clean and there was a good choice of food from the buffet. Staff very friendly and helpful. Very central location for visiting Cologne. A large shopping centre nearby. Would recommend to anyone visiting the area.
Built in the suburbs of leverkusen, when you get in your room, you may think you are in the 70s. Quite old furnitures, beds, bathroom, but a large flat TV( quite new). Mattress was so uncomfortable I didn't sleep all night. On the other hand, personnel was kind with us.
The hotel is great. They have excellent breakfast. However, at least my rooms ( I have been there three times) needed renovation. The rooms are clean. The minibar is free to use and is refilled everyday.
I have read a few poor reviews about this Hotel. Well, I must of stayed at a different Hotel. These people are wrong. The Hotel is in a beautiful part of Germany, the relaxing quiet area of Leverkusen, with nice shops, places to eat and excellent public transport. The Hotel is spacious and very clean. The breakfast is unreal with a buffet of hot and cold food. The Hotel had a kids Football team staying at the time. I thought it would be noisy. It was completely the opposite and very quiet. The staff are very polite, very friendly and very helpful. I will come back to this Hotel.
Room is spacious but it used to be a smoking room as it smells like tobacco. The furniture old, the chair next to the table was broken. It says the bed is a double bed, I would say if it is necessary, but pretty small. There is an offer when the minibar is included which is nice. Hotel facilities quite old but functional. The pool is nice, and not crowded which is true for the sauna as well. The best part is the breakfast, it is typical german. The variety is huge, and you can have several types of coffee (freshly ground) from the coffee machine. The hotel location is pretty good, a big shopping mall is near by. Lots of places to eat. Staff should be more kind and helpful. I had some difficulties with the payment, than they wont able to give me the correct invoice, and the lady at the reception was pretty offensive. I would expect more kindness if Im staying there for two weeks and spending a lot of money.
We stayed at The Best Western Leoso Hotel Leverkusen for a long four day weekend and we were delighted to find that all the awful Tripadvisor reports that some guest had written were somewhat unfounded in our opinion. First of all the hotel is ideally situated in the heart of the city and a 5 to 10 minute walk to the main shopping and restaurants areas. Its location couldn't be better, Its conveniently located directly by a park and only five minutes on foot from Leverkusen-Mitte railway station and Bay Arena. Our room 312 was warm and clean, and the décor, carpets clean bright pattern, the furniture were of fair stranded and adequate for our needs. The bathroom was well fitted with a bath and a overhead shower above it and plenty of Hot water all times. The room had a very large flat screen TV with multiple channels available plus excellent Free Wi-Fi plus a round table and chair and a writing desk with coffee and tea making facilities. Both morning and evening meals were Buffet style, breakfast was continental breakfast and a hot cooked one and fresh fruit. Our evening meals were of a good choice starting with soup main meal then sweet/fruit. The staff were in the background but very helpful friendly and obliging when needed. The on site bar is a bit small for an hotel of its size but was authentic German with wooden beams and wood panelling. We enjoyed the draught German Beers and Lager which were 5 euros for 500ml As for the motorway in near procsinaty to the Hotel which our room overlooked was no problem with noise pollution whats so ever. We would love to go back to the hotel if ever we were in the area again as we think Leverkusen as a city as plenty to offer with its parks and river walks. The hotel has a very well laid out fitness, sauna, and excellent swimming pool which I used on my stay, and very much enjoyed the experience. We were very pleased to find that, the awful trip reports some people had submitted were unlike what we experienced at The Best Western Leoso
The staff were nice but the hotel is very run down and needs to be refurbished. My room smelled of cigar smoke and there was no hot water available in the morning ! They tried to say that I was the only one complaining but the entire hotel was affected as there was a queue of people at reception complaining about it. No apology from management either.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- 24-hour business center
Best Western Leoso Hotel Leverkusen is a short stroll from Rathaus Galerie and Neuland-Park. This 196-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Leverkusen, it's also near BayArena and Japanischer Garten.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Rooms
All 196 soundproofed rooms feature phones and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers.
Property features
Best Western Leoso Hotel Leverkusen offers an indoor pool, a sauna, and free WiFi in public areas. Self parking is offered for EUR 12.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
45% of guests recommend this hotel
Total of 286 reviews
