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Pacific Bay Resort

3.5 star property
Beach hotel with 3 outdoor pools, near Big Banana Fun Park

Choose dates to view prices

Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lake
Exterior
1 bedroom, individually decorated, individually furnished, desk
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪16 min walk‬
  • Place, Park Beach Plaza
    ‪3 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room | 1 bedroom, individually decorated, individually furnished, desk

Executive Hotel Room

8.4 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | 1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 3 bedrooms
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Executive two bedroom apartment

1 bedroom, individually decorated, individually furnished, desk

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Terrace Hotel Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

1 bedroom, individually decorated, individually furnished, desk

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

About the neighborhood

Coffs Harbour

Big Banana Fun Park is a short stroll from Pacific Bay Resort, and other popular attractions like Diggers Beach are within a mile (2 km). This 78-room, 3.5-star hotel has 3 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Solitary Island Aquarium - 3 min walk - 0.2 miles
  • Big Banana Fun Park - 9 min walk - 0.5 miles
  • Diggers Beach - 16 min walk - 0.9 miles
  • Park Beach Plaza - 3 min drive - 1.5 miles
  • Park Beach - 4 min drive - 1.7 miles

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪The Clog Barn Tourist Attraction & Caravan Park - ‬4 min drive
  • ‪Going Bananas Cafe - ‬13 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Oliver Brown - ‬4 min drive

About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Pacific Bay Resort features a golf course, a full-service spa, and 3 outdoor pools. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and 2 hot tubs.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, coffee makers, and ironing boards.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

Are free cancellation options available at Pacific Bay Resort?

Pacific Bay Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Pacific Bay Resort?

Guests positively rate the hotel's walkable location in Coffs Harbour, just steps from Solitary Island Aquarium, and within a 10-minute walk of Big Banana Fun Park and Charlesworth Bay Beach. You'll also find Diggers Beach and Little Diggers Beach less than a mile away.

Will I be able to park at Pacific Bay Resort?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Pacific Bay Resort?

Tranquility Day Spa is the hotel's spa and services include sports massages, hot stone massages, aromatherapy, and body wraps.

Does Pacific Bay Resort include a casino at the property?

No, Pacific Bay Resort doesn't have a casino.

Is there an indoor pool at Pacific Bay Resort?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 7:00 AM and 8:00 PM.

Is Pacific Bay Resort good for couples?

This lakeside hotel offers plenty of amenities for couples including 3 outdoor pools, a bar, and a restaurant with al fresco dining.

Does Pacific Bay Resort have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Pacific Bay Resort have a restaurant with a breakfast menu?

Yes, Pacific Bay Resort serves buffet breakfast for a surcharge each morning at Bayside Bar & Grill.

Does Pacific Bay Resort allow pets to stay for free?

No, pets aren't allowed at Pacific Bay Resort though service animals are welcome.

Does Pacific Bay Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pacific Bay Resort?

The closest major airport to Pacific Bay Resort is Coffs Harbour, NSW (CFS), which is 5 mi away (12 minutes by car).

Can I book a room with a balcony at Pacific Bay Resort?

Yes, every guestroom at Pacific Bay Resort comes with a balcony with some featuring ocean or garden views.

Does Pacific Bay Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Bay Resort.

Pacific Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 444 out of 1007 reviews
Rating 8 - Good. 322 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 60 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kate

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We usually stay here for the convenience of being close to family, but unfortunately our last three visits have been disappointing. The rooms have not been cleaned thoroughly, and the showers consistently show visible mould. Overall, the standard of cleanliness has been poor.
Stayed 1 night in Aug 2025

6/10 Okay

Lynette

Traveled with partner
Liked: Staff & service
Pros: Quiet location, lovely outlook to bushland, parking undercover. Bayside Grill and Bar good (as usual). We stay at this resort regularly. Cons: A disappointing stay this time as the apartment (2602) needs proper maintenance to bring it up to an acceptable level for the price charged. The apartment looks a lot better in the pictures than actually in reality Apartment is not as clean as it should be! Bedhead (and top end of mattress near it) on left side of the bed needs a good clean to remove stains. More than a single small towel rack is needed in the bathroom (for 2 towels). Mould in the bathroom. Venetian blind in bedroom badly damaged (needs replacing). Drapes difficult to draw closed in both rooms. Lounge room screen door to balcony damaged - cannot be closed properly. Remote controls for both TVs don’t work unless you stand right up close to the TV. Double power point (with ‘old’ lamp plugged in) in lounge area doesn’t work. Tested both outlets and lamp works in kitchen power points ok. Not enough power points in any room and no usb charging power points at all. Not recommended this time.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Aug 2025

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Aug 2025

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities
A great location, which was very important and the cleanliness was great and finally the view was great and so was the staff. The locality was excelkent
Stayed 1 night in Aug 2025

6/10 Okay

Tribe Padel Wellness

Stayed 1 night in Jul 2025

6/10 Okay

Vicki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice, but quite old now. Food was delicious but not enough variety.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
The unit was pleasant , however the bath / shower combination was not suitable for older people . Breakfast was good but there was a 5 minute walk from our unit and it was not all under cover . Undercover parking was limited and you had to park early to get a spot . I don’t think we would stay there again .
Stayed 3 nights in Aug 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities
No parking, parking lot needs an upgrade. Rooms need renovation
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Brooke Patrice Erin

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yingtong

Stayed 1 night in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly & helpful but the place is looking very old & worn - the whole place ds a new paint job & some updating. The restraunt foor was pretty good but no room service was dissapointing. It would have been nice to be able to have (at least) a pizza delivered
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times now. Lovely resort, close to the shopping centre and beautiful beaches. The onsite bar and restaurant are great.
Stayed 1 night in Jul 2025

6/10 Okay

Ian C, Pocklington

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extensive gardens which was nice. Rooms, lifts, entrance ways tired and in need of a lot of TLC. Breakfast at $28 was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Property is very tidy but a little tired
Stayed 2 nights in Jul 2025

6/10 Okay

Grainne

The front desk staff were very helpful and so was the barman. The resort is dated but clean. Bed in our unit was very comfortable and the insuite laundry was great to have !
Stayed 1 night in Jul 2025

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Unfortunately full restaurant menu for dinner or breakfast was not available due to kitchen renovations.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, convenient to Coff Harbour as required but a lovely environment in itself.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough on how accomodating, helpful and cheerful the staff were. Nothing was a problem. Everyone, from the checkin staff to the waitresses and bar staff were so lovely. It was such a nice experience to see that they all seemed to genuinely enjoyed their work and want to make your stay a pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohan

Stayed 1 night in Jul 2025

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