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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪12 min walk‬
  • Place, Woodbridge Park
    ‪2 min drive‬
  • Place, Silverwood Theme Park
    ‪28 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Post Falls

Within a short walk of UpNorth Distillery, SureStay Plus Hotel by Best Western Post Falls is within a mile (2 km) of Woodbridge Park. This 99-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • UpNorth Distillery - 12 min walk - 0.7 miles
  • Woodbridge Park - 2 min drive - 1.1 miles
  • Lake Coeur d'Alene - 15 min drive - 13.4 miles
  • Coeur d'Alene Resort Golf Course - 17 min drive - 15.7 miles
  • Silverwood Theme Park - 28 min drive - 27.7 miles

Getting around

  • Spokane International Airport (GEG) - 32 min drive

Restaurants

  • ‪Subway - ‬3 min drive
  • ‪Love's Travel Stop - ‬7 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Up North Distillery - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western Post Falls

SureStay Plus Hotel by Best Western Post Falls features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, spring water baths, and hair dryers. MP3 docks, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night, plus a deposit of USD 25 per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Frequently asked questions

What's there to do close to SureStay Plus Hotel by Best Western Post Falls?

Based on positive ratings, guests enjoy the hotel's location in Post Falls, and it's within a short 12-minute walk of UpNorth Distillery. You'll also find Stateline Stadium and Speedway and Findlay Stadium Stateline Speedway within a short drive.

Is parking available on site at SureStay Plus Hotel by Best Western Post Falls?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay Plus Hotel by Best Western Post Falls include a casino on the premises?

No, SureStay Plus Hotel by Best Western Post Falls doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Post Falls?

Yes, this hotel has an indoor pool.

What do couples enjoy most about SureStay Plus Hotel by Best Western Post Falls?

Couples staying at this hotel will appreciate amenities like a spring water bathtub as well as an indoor pool and a free daily breakfast.

Does SureStay Plus Hotel by Best Western Post Falls have a hot tub?

No, but all guestrooms at this hotel have spring water bathtubs.

Does SureStay Plus Hotel by Best Western Post Falls feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Post Falls offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western Post Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Post Falls for a fee of USD 25 per accommodation, per night. A deposit of USD 25 per night is collected.

Does SureStay Plus Hotel by Best Western Post Falls have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Plus Hotel by Best Western Post Falls?

The closest major airport to SureStay Plus Hotel by Best Western Post Falls is Spokane, WA (SFF-Felts Field), which is 17.6 mi away (20 minutes by car). Another top airport is Spokane International Airport (GEG), which is located 28.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Post Falls?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Post Falls.

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Room was remodeled and indoor pool was nice
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Stayed 4 nights in Dec 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places.
Stayed 1 night in Jan 2026

2/10 Terrible

Elissa, Spokane Valley

Business traveler, Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
The “renovations” done to this hotel have ruined it. I’ve stayed here a few dozen times over the last few years and will never return. They have horrible giant rain showers that make keeping your hair dry almost impossible. The new shower fixtures are not installed right and you can’t get hot water without pulling up constantly on the handle, then the tub isn’t functional since you can’t plug the water. The room is dark and has yellow lights over the sink so you can’t put makeup on properly. The desk has no lights. There’s paint spilled on the new floor. The towels are in an awkward basket on the door by the door. The sink has almost no countertop making it very hard to take out or put in contacts. The space has been made non functional all so it looks good in a picture. My shower experience was the worst Ive ever had in a hotel and I once had to bath out of a bucket with water I heated on a stove. Plus the hotel has major structural issues in the front rooms but they have been covered up by the low end face lift.
Shower monstrosity
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, room comfort
Yes to both. Very friendly and helpful front desk!
Stayed 1 night in Jan 2026

10/10 Excellent

Rodric, Helena

January 2026 update: There is demolition and construction going on in the lobby. Breakfast has been moved to a temporary area. The rooms in the back section are closed for construction. Property will be renamed to Comfort Inn.
Stayed 1 night in Jan 2026

10/10 Excellent

Jesse

Stayed 1 night in Dec 2025

10/10 Excellent

Marlin

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service
Clean rooms for the older building. Worked well for a quick night passing through.
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Very peaceful and quiet. Has everything you need
Stayed 2 nights in Dec 2025

6/10 Okay

FREDERICK, SPOKANE

Stayed 1 night in Nov 2025

6/10 Okay

Laurie and Fred

Liked: Cleanliness, staff & service
Updated rooms look nice, however are not very functional. “Barn door” style bathroom door leaves no privacy and is clunky. Shower faucet is difficult to operate. There aren’t any soap holders in the shower. Towels are flimsy and like sandpaper. Pillows are tiny and flat. On a positive note, staff was friendly, and the mattress was comfy
Stayed 3 nights in Nov 2025

4/10 Poor

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

6/10 Okay

Tim

Liked: Staff & service, amenities
Disliked: Cleanliness
It was an okay place to spend the night. The room was clean except for the vent over the shower that had deep gunk climbing out of the vent.
Stayed 1 night in Nov 2025

2/10 Terrible

Aidan

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Everything was fine however after booking a pet friendly room and not being notified that pets had to be declared at check in I was charged an additional fee.
Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Stayed 2 nights in Nov 2025

6/10 Okay

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

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