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Recent guest reviews

Easy to find very nice staff very clean a good place to stay

Nice andclean

Good sized room. Quite heating unit:) Quiet.

The property is average at best. It is a good place for an overnight stay but I probably would not book conservative days. The staff is friendly and courteous and the breakfast is decent. There are no usb chargers so make sure to have wall plug adapters. The decor is dated and needs renovations for sure but is ok for an overnight stay.

The property is clean for an older building. We enjoyed the person at the front desk as she was friendly and helpful. The pillows need replaced and the toilet in the room squeaked.

Wonderful service!

I was unhappy with the styrofoam plates and such at the breakfast. The elevator stopped working part way through our stay.

Easy freeway access. Very nice breakfast. I would have given it a 5, as the room was very nice, except for a kind of funky low, not upgraded sink for the bathroom. The sink was outside the toilet/bath area which I completely prefer, but the one in our room just needed an upgrade. I think maybe the ones in the rest of the facility had been done, they just hadn't gotten to this one. Super nice staff.

Kinda busy and noisy from the truck stop across the street, but I wore earplugs to dull the noise.

Liked the price and breakfast included. Cleanliness of the bedrooms, swimming pool and dinning area can improve. Cleaning staff was friendly and helpful.

There was construction they were re-roofing the place I had no idea that was going on until I drove up didn’t know how to get into the front door to check in there was no pool facility or any of the amenities I thought would come with it

The rooms were small and the walls are thin. It also smelled very bad.

Close and convenient proximity to the interstate and other activities in the area. Well lit private parking lot across from a travel truck stop. Rooms were well maintained it seemed, but the hallways, stairwells and public common areas weren't clean. Trash and debris were all over the carpeting and stairwells. Im unsure how often they vacuum. Complimentary breakfast was quite limited, basically oatmeal packets and coffee. I know COVID limits things but I think we can do better. Frankly for a hotel boasting the Best Western name i expected better based on my prior stays with that chain. Its not the level of comfort, cleanliness or care I've come to know from BW.

Across from truck stop and area around motel was trashy. Room was dingy and smelled heavily of de-odorizer. Staff were satisfactory during check-in. My spouse and I decided to give up our paid reservation rather than stay. Would not stay there in the future.

West 5th Avenue Post Falls ID

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.1 mi (3.4 km) from Stateline Stadium and Speedway, SureStay Plus Hotel by Best Western Post Falls is within a 5-minute drive of University Of Idaho Research Park. This 99-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, spring water baths, and hair dryers. MP3 docks, refrigerators, and microwaves are also available.


Property features

SureStay Plus Hotel by Best Western Post Falls features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and an arcade/game room.

Room options

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed)

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Mountain View

1 King Bed | Sleeps 6

Guest reviews for SureStay Plus Hotel by Best Western Post Falls

Everyone (21) Couples (6) Family (9)
5
Business Business

Easy to find very nice staff very clean a good place to stay

By on Jan 23, 2024

4
Partner Couples

Nice andclean

By on Jan 8, 2024

5
Everyone

Good sized room. Quite heating unit:) Quiet.

By on Sep 26, 2023

3
Everyone

The property is average at best. It is a good place for an overnight stay but I probably would not book conservative days. The staff is friendly and courteous and the breakfast is decent. There are no usb chargers so make sure to have wall plug adapters. The decor is dated and needs renovations for sure but is ok for an overnight stay.

By on Sep 5, 2023

3
Family

The property is clean for an older building. We enjoyed the person at the front desk as she was friendly and helpful. The pillows need replaced and the toilet in the room squeaked.

By on Sep 3, 2023

5
Everyone

Wonderful service!

By on Aug 24, 2023

3
Family

I was unhappy with the styrofoam plates and such at the breakfast. The elevator stopped working part way through our stay.

By on Aug 14, 2023

Review comment responded on Aug 15, 2023

Thank you for your review. I am unsure of what you mean about the styrofoam products as we do not have any in our hotel. We have had the elevator fixed and are sorry for the inconvenience this might have caused the day that it was not working. We hope that you might give us another opportunity in the future to offer you a better experience.

4
Family

Easy freeway access. Very nice breakfast. I would have given it a 5, as the room was very nice, except for a kind of funky low, not upgraded sink for the bathroom. The sink was outside the toilet/bath area which I completely prefer, but the one in our room just needed an upgrade. I think maybe the ones in the rest of the facility had been done, they just hadn't gotten to this one. Super nice staff.

By on Oct 12, 2022

4
Everyone

Kinda busy and noisy from the truck stop across the street, but I wore earplugs to dull the noise.

By , from Benton City on Jul 18, 2022

3
Family

Liked the price and breakfast included. Cleanliness of the bedrooms, swimming pool and dinning area can improve. Cleaning staff was friendly and helpful.

By on Jul 5, 2022

SureStay Plus Hotel by Best Western Post Falls

3647 West 5th Avenue, Post Falls, ID 83854
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