SureStay Plus Hotel by Best Western Post Falls

2.5 star property
Hotel in Post Falls with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Lobby
Lobby
Business center
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, Woodbridge Park
    ‪18 min walk‬
  • Place, Corbin Park
    ‪1 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

Pet Friendly Queen Room

  • Sleeps 2

Pet Friendly King Room

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

King Suite with Mountain View and Walk in Shower

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Pet Friendly Accessible Two Queen Room

  • Sleeps 4

Pet Friendly Accessible King Room

  • Sleeps 2

Pet Friendly Two Queen Room

  • Sleeps 4

About the neighborhood

Post Falls

Within a short walk of UpNorth Distillery, SureStay Plus Hotel by Best Western Post Falls is within a mile (2 km) of Woodbridge Park. This 99-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • UpNorth Distillery - 11 min walk - 0.6 miles
  • Woodbridge Park - 18 min walk - 1.0 mile
  • Corbin Park - 1 min drive - 0.7 miles
  • Anselmo Addition - 2 min drive - 0.9 miles
  • Chetco Park - 3 min drive - 2.2 miles

Getting around

  • Spokane International Airport (GEG) - 32 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min walk
  • ‪Subway - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Up North Distillery - ‬12 min walk
  • ‪Subway - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western Post Falls features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, spring water baths, and hair dryers. MP3 docks, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Frequently asked questions

What's there to do close to SureStay Plus Hotel by Best Western Post Falls?

Based on positive ratings, guests enjoy the hotel's location in Post Falls, and it's within a short 12-minute walk of UpNorth Distillery. You'll also find Stateline Stadium and Speedway and Hauser Lake within a short drive.

Is there parking available at SureStay Plus Hotel by Best Western Post Falls?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Post Falls include a casino on the premises?

No, SureStay Plus Hotel by Best Western Post Falls doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Post Falls?

Yes, this hotel has an indoor pool.

Is SureStay Plus Hotel by Best Western Post Falls a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a spring water bath as well as an indoor pool and free breakfast.

Are there hot tubs at SureStay Plus Hotel by Best Western Post Falls?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Plus Hotel by Best Western Post Falls feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Post Falls offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western Post Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Post Falls for a fee of USD 15.00 per pet, per night. A deposit of USD 15.00 per night is collected.

Does SureStay Plus Hotel by Best Western Post Falls have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Plus Hotel by Best Western Post Falls?

The closest major airport to SureStay Plus Hotel by Best Western Post Falls is Spokane, WA (SFF-Felts Field), which is 17.6 mi away (20 minutes by car). Another top airport is Spokane International Airport (GEG), which is located 28.5 mi away (32-minute drive).

Are there rooms with balconies at SureStay Plus Hotel by Best Western Post Falls?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Post Falls.

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 302 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Tacoma

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and check out, clean rooms, easy to park, gas and food nearby, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast. Convenient location right off the freeway. Accessibility shower was a bit odd however. Would prefer a standard shower next time.
Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean. Next to a gas station so it was a bit loud. But over all, nice stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Stayed 1 night in Sep 2025

6/10 Okay

Macy

Traveled with family and small children
Liked: Cleanliness
I kind of wished we would’ve gotten fresh sheets at least once during our trip and we had incessant banging and footsteps for the final three days of our trip at all hours of the day and night. Our three year old really struggled to nap and to sleep at night as well as us because the noise was so incredibly loud and constant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Courtney

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and perfect pool my kids had a blast!
Stayed 1 night in Sep 2025

6/10 Okay

Michele

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Tammy

Traveled with partner
Clean and comfortable. Needs updates but met my needs!
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, clean and comfortable The flooring in our room needs replaced.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff that checked us in, she is very nice and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Staff & service
Hotel was ok! Breakfast was ok. My son loved the pool
Stayed 2 nights in Sep 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first appearance from the outside we were a little apprehensive, especially given the surroundings. We were very pleasantly surprised when we entered the hotel and our room. We definitely feel like we got more than our money’s worth. Great value!
Stayed 2 nights in Sep 2025

8/10 Good

stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheets and everything were very clean and comfortable. Kids loved the pool. Breakfast was perfect and a huuuuuge bonus while traveling with two teenagers with bottomless stomachs. Ability to sit downstairs early in the am and have coffee and watch news while rest of the crew slept was wonderful. The hotel is under construction so some things appear to still not have been upgraded and the outside is, well, a more industrial area of Post Falls. I think it is mostly reflected in the price though and I'm giving them grace while they go through construction.
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Staff & service
Na
Stayed 1 night in Aug 2025

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures and the ratings are a joke. The property is old dirty and the breakfast was horrible. I had the sausage gravy biscuits, bacon, and eggs. The only thing palatable with the scrambled eggs. The bacon was undercooked the gravy on the biscuits was just unpleasant tasting. Overall the worst breakfast at any hotel I've ever had. Won't ever return to this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

8/10 Good

Virginia

Liked: Staff & service
one light bulb was missing from the bedside lamp. and the other bulb was burnt out, so limited lighting to read by
Stayed 1 night in Aug 2025

8/10 Good

Jared

Loved it!
Stayed 1 night in Aug 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were great; friendly and helpful. While the free breakfast was a perk we were looking forward to, only 1 of the 4 of us actually liked it, and opted to eat elsewhere the second day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025