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Recent guest reviews

Kinda busy and noisy from the truck stop across the street, but I wore earplugs to dull the noise.

Liked the price and breakfast included. Cleanliness of the bedrooms, swimming pool and dinning area can improve. Cleaning staff was friendly and helpful.

There was construction they were re-roofing the place I had no idea that was going on until I drove up didn’t know how to get into the front door to check in there was no pool facility or any of the amenities I thought would come with it

The rooms were small and the walls are thin. It also smelled very bad.

Close and convenient proximity to the interstate and other activities in the area. Well lit private parking lot across from a travel truck stop. Rooms were well maintained it seemed, but the hallways, stairwells and public common areas weren't clean. Trash and debris were all over the carpeting and stairwells. Im unsure how often they vacuum. Complimentary breakfast was quite limited, basically oatmeal packets and coffee. I know COVID limits things but I think we can do better. Frankly for a hotel boasting the Best Western name i expected better based on my prior stays with that chain. Its not the level of comfort, cleanliness or care I've come to know from BW.

Across from truck stop and area around motel was trashy. Room was dingy and smelled heavily of de-odorizer. Staff were satisfactory during check-in. My spouse and I decided to give up our paid reservation rather than stay. Would not stay there in the future.

It wasn’t the greatest, had a moldy smell. We found a used needle hidden behind the iron. Rooms where not connected. On the picture showed a pull out couch bed and when arrived they said, they didn’t have any rooms with pullout couches so we had to get a second room pool closes early.

Staff was nice. Not sure if it’s due to covid but the breakfast was not very good at all.

Expedia overbooked the hotel and we disnt have our rooms

Hotel was not very full yet they put a screaming family of 6 or 7 in the room next door. Thats just rude

Staff was friendly, room was okay bed wasn't the best, but not the worst.

Our room was super clean, housekeeping was the best and the front desk was great!!

Very clean, great location, comfortable bed, nice breakfast options and staff were wonderful! Five stars!! ⭐️

West 5th Avenue Post Falls ID

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2 mi (3.2 km) from Stateline Stadium and Speedway, SureStay Plus Hotel by Best Western Post Falls is within a 5-minute drive of University Of Idaho Research Park. This 99-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, spring water baths, and hair dryers. MP3 docks, refrigerators, and microwaves are also available.


Property features

SureStay Plus Hotel by Best Western Post Falls features an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed)

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Mountain View

1 King Bed | Sleeps 6

Guest reviews for SureStay Plus Hotel by Best Western Post Falls

Everyone (18) Couples (5) Family (6)
4
Everyone

Kinda busy and noisy from the truck stop across the street, but I wore earplugs to dull the noise.

By , from Benton City on Jul 18, 2022

3
Family

Liked the price and breakfast included. Cleanliness of the bedrooms, swimming pool and dinning area can improve. Cleaning staff was friendly and helpful.

By on Jul 5, 2022

5
Everyone

By on Jun 9, 2022

4
Everyone

There was construction they were re-roofing the place I had no idea that was going on until I drove up didn’t know how to get into the front door to check in there was no pool facility or any of the amenities I thought would come with it

By on Feb 14, 2022

2
Everyone

The rooms were small and the walls are thin. It also smelled very bad.

By on Sep 30, 2021

1
Everyone

By on Sep 7, 2021

4
Everyone

By on Jul 12, 2021

2
Everyone

By on Jun 25, 2021

Review comment responded on Jul 7, 2021

Thank you for your review

4
Everyone

By on Jun 22, 2021

2
Family

Close and convenient proximity to the interstate and other activities in the area. Well lit private parking lot across from a travel truck stop. Rooms were well maintained it seemed, but the hallways, stairwells and public common areas weren't clean. Trash and debris were all over the carpeting and stairwells. Im unsure how often they vacuum. Complimentary breakfast was quite limited, basically oatmeal packets and coffee. I know COVID limits things but I think we can do better. Frankly for a hotel boasting the Best Western name i expected better based on my prior stays with that chain. Its not the level of comfort, cleanliness or care I've come to know from BW.

By on May 13, 2021

Review comment responded on May 14, 2021

Thank you for your review. We will be using your feedback to help improve our guest experience in the future.

SureStay Plus Hotel by Best Western Post Falls

3647 West 5th Avenue, Post Falls, ID 83854
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