2/10 Terrible
Jeffrey R., Huntington WV
Jun 30, 2025
Disliked: Cleanliness
DumpTitle: Disappointing Stay — Safety, Cleanliness, and Maintenance Concerns
I’ve stayed in many vacation rentals, but this one was especially disappointing. The condition of the property did not match the recent glowing reviews, and I have serious concerns—especially around safety and cleanliness.We found dead roaches in the kitchen, which was extremely unsettling and raised obvious questions about cleanliness and pest control. The towels were stained, even though they appeared to be clean. The plastic blinds were broken, offering almost no privacy. The leather couch was ripped and sagging, and the whole place felt neglected.Even worse, there was an exposed electrical outlet in the kitchen with wires laying on the counter—a clear safety hazard. I could only locate one smoke detector, and it didn’t work. As someone who owns rental property myself, I found this unacceptable.We also heard an animal moving around in the attic during the day—possibly a squirrel, raccoon, or rat—which added to the uneasy feeling. The bedroom mattress was uncomfortable, and I ended up sleeping on one of the bunk beds instead.The only real positive was the location, which was convenient to downtown. But overall, this felt more like a crash pad than a legitimate rental. I would not stay here again unless major improvements are made. I also took videos of my claims. I waited to do this review due to worries of a retaliation charge. I read in previous responses by the owner that the complaints should be voiced while there. This place needs work and not a quick fix.
Jeffrey R.
Stayed 2 nights in May 2025