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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Clermont-Ferrand

Choose dates to view prices

Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Property video
Couples treatment rooms, sauna, hot tub, steam room, massages
Breakfast, lunch, dinner served; French cuisine
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
41 avenue de la république, Clermont-Ferrand, 63100
  • Place, Polydome Congress Centre
    ‪3 min walk‬
  • Place, L'Aventure Michelin
    ‪12 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking | Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Clermont-Ferrand

L'Aventure Michelin is a short stroll from Aiden by Best Western Clermont-Ferrand Hotel & Spa, and other popular attractions like Clermont-Ferrand Cathedral are within a mile (2 km). This 4-star hotel welcomes guests with 85 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Clermont-Ferrand and also close to Place de Jaude.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.2 miles
  • Stade Marcel Michelin - 9 min walk - 0.5 miles
  • L'Aventure Michelin - 12 min walk - 0.7 miles
  • Clermont-Ferrand Cathedral - 17 min walk - 0.9 miles
  • Place de Jaude - 4 min drive - 1.1 miles

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪Le Fournil De Jean - ‬8 min walk
  • ‪Novotel Suites Clermont Ferrand Polydome - ‬4 min walk
  • ‪Brasserie La Pergola - ‬9 min walk
  • ‪Le Caramel - ‬8 min walk
  • ‪New York Café - ‬9 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Pet-friendly hotel with a full-service spa connected to the convention center in Clermont-Ferrand
Guests staying at Aiden by Best Western Clermont-Ferrand Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, coffee/tea in a common area, and a library.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free minibar items, espresso makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Front of property
GRAND MESS Clermont-Ferrand
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 194 reviews
$86 nightly
The price is $99
Dec 19 - Dec 20
Total with taxes and fees
GRAND MESS Clermont-Ferrand

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

What's there to see close to Aiden by Best Western Clermont-Ferrand Hotel & Spa?

This hotel is located in Clermont-Ferrand, a short 12-minute walk from L'Aventure Michelin and also 14 minutes on foot from Stade Marcel Michelin. You'll also find ASM Experience and Notre Dame du Port less than a mile away.

How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on Dec 20, 2025 start from $92.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, secured parking is offered for EUR 12 per day with in/out privileges. Though parking is available on request, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa feature a casino?

No, Aiden by Best Western Clermont-Ferrand Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Aiden by Best Western Clermont-Ferrand Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, this hotel has a spa tub.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa have a restaurant with a breakfast menu?

Yes, Aiden by Best Western Clermont-Ferrand Hotel & Spa serves buffet breakfast for a surcharge each morning at Le Magnetic.

Will Aiden by Best Western Clermont-Ferrand Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Aiden by Best Western Clermont-Ferrand Hotel & Spa for a fee of EUR 8 per pet, per day. The property also provides food and water bowls.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Aiden by Best Western Clermont-Ferrand Hotel & Spa?

The closest major airport to Aiden by Best Western Clermont-Ferrand Hotel & Spa is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.), which is 3.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, you won't find guestrooms with balconies at Aiden by Best Western Clermont-Ferrand Hotel & Spa.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa host weddings?

Take advantage of the wedding venue at Aiden by Best Western Clermont-Ferrand Hotel & Spa if you plan to say "I do" during your trip.

Reviews

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 443 reviews
Rating 8 - Good. 110 out of 443 reviews
Rating 6 - Okay. 28 out of 443 reviews
Rating 4 - Poor. 23 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

Reviews

10/10 Excellent

Etienne

Stayed 1 night in Aug 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siheime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Nous avons passé un excellent séjour en famille dans cet hôtel, accompagnés de notre chat, et tout a été parfait ! L’accueil a été chaleureux et attentionné dès notre arrivée, avec même quelques petites attentions pour notre compagnon à quatre pattes. La chambre était spacieuse, propre et très bien équipée, offrant tout le confort nécessaire après nos journées bien remplies. Nous avons particulièrement apprécié le calme de l’établissement, la qualité de la literie et le restaurant qui proposait des produits locaux et de qualité. Le personnel est toujours souriant et disponible, ce qui rend l’expérience encore plus agréable. Un grand merci à toute l’équipe.
Stayed 1 night in Aug 2025

4/10 Poor

jean marc

Liked: Property conditions & facilities
Disliked: Cleanliness

Pas le niveau de service d’un quatre étoiles

Pas d’aide de la réception lorsque nous arrivons et que le contact permettant l’allumage de la chambre ne fonctionne pas. Le buffet du petit déjeuner était très pauvre à 9h30, nous n’y sommes plus retournés. L’aspirateur n’a pas été passé tous les jours dans la chambre et les poubelles n’ont pas été vidées une fois sur deux, ni les tables de nuit nettoyées: nous avons gardé notre tache de café 3 jours. Enfin, lors du checkout, on me dit que je ne dois rien: vous êtes sûre? Oui, tout a fait . 15mn après on m’appelle dans la voiture pour me faire payer les taxes de séjour et le parking. Pas au niveau d’un quatre étoiles.
Stayed 4 nights in Jul 2025

8/10 Good

Myriam

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service
L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas..
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PATRICIA

Stayed 4 nights in Jun 2025

10/10 Excellent

Valérie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Wahiba

Stayed 2 nights in Jun 2025

8/10 Good

Fanny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rolph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plus que bof...

Impossible de dormir : insonorisation inexistante, chambre au 1er étage, au dessus du restaurant et des cuisines = bruits de chaises et hurlements d'enfant jusqu'à minuit ; réveillés à 4h30 par l'équipe du matin... Ne mettez pas a disposition les chambres au dessus des pièces de vie, c'est scandaleux. L'hôtel correspond plutôt a un 3 étoiles mais pas a un 4 étoiles. Couverture de notre enfant tachée, odeur d'égout dans la salle de bain, petit déjeuner non approvisionné... Nous étions de passage avant un trajet de 8hre en voiture, absolument pas reposant au contraire
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NINON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damien

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Surpris de devoir deposer une caution de 50 euros.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mathieu

Liked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.

10/10 Excellent

Manal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lionel

Stayed 2 nights in Oct 2024

10/10 Excellent

Pascal

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

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