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Recent guest reviews

Very clean Hotel with a very friendly staff. Excellent customer service. Would definitely stay there again.

I could hear all the conversations in the next room through the connecting door. Water dripped from bathtub spigot.

Exquisite staff and nice hotel rooms,.............

Nice safe area. Excellent friendly staff. Clean rooms.

Clean, comfortable place to stay. Even though they were full, with evacuees, fire fighters and people like us who had reservations, the staff were very helpful and courteous.

Very clean and comfortable, the breakfast at the restaurant was fabulous!!! Had the grand slam for breakfast! Gravy was very good! Extremely great experience!

Basic hotel. In dire need of a renovation but suits the purpose for an overnight. I would not want to stay more than one night but the room was clean & comfortable. One of the few places to stay off the 20 between the 5 & 101.

In a town not filled with many options for an overnight stay, this hotel was really nice. Sure their are cabins and then like there but this hotel was a great option.

I was comfortable with clean, spacious room but in the early morning, something started buzzing and woke me up. It seemed shower started in the next door or upper floor, and that caused that noise. It was loud and continued about 30min. It was annoying.

This hotel is the only one i recommend all the other around the area look like crack houses

It's Clearlake CA. Given that the surrounding community is pretty run down, this hotel is a cut above the rest of the community

We were visiting family for Thanksgiving - great local - nice room w/ more appliances than we needed -info booklet in room was outdated, didn't even have current tv schedule - room was boiling hot. Resturant service was slow - good breakfast - terrible dinners (really dissapointed).

There is always a level of uncertainty when booking in an unknown location. After reading the description and reviews, I settled on the BW in Clearlake, to overnight in after a local concert. I think I made a great choice. This hotel was exceptionally clean, the staff were friendly and helpful, and appears to have a little bit of everything a traveler might want. True, the pool/spa I saw was small, but again it was clean and would certainly have been refreshing had I brought a swimsuit. There is a small cocktail lounge, and my family and I did have a really nice breakfast in the onsite restaurant. A fridge and microwave were as spotlessly clean as the rest of our room... something I can't say about the Excalibur in Las Vegas, or the Hyatt Penn's Landing in Philadelphia, on very recent stays. Requests for extra towels and pillows were also quickly answered. I will absolutely stay here again, should I travel to this part of Northern California again!

The pool was empty upon arrival and no explanation was given and hotel did not notify us upon check-in. The pool was being filled the second day, and was usable by the third day. The spa was filthy for the entire time we were there (three days). The hotel room was adeqauate and the hotel cleaning staff was very nice. The bathroom area was very small and the shower curtain hanger installed was rounded out so the door did not open the entire way. The restaurant was kept clean and the food was pretty good.

The hot water was BROWN from sink and shower. Room was comfortable Air conditioner/heater had no instructions on how to operate thermostat and could not get it to work even after instructions from maintenence. Staff was very courteous and friendly Reclining chair was a very nice and relaxing feature Internet was extremely slow and Wi-Fi signal was very weak and hard to connect to on most occassions

This Best Western is very elegant compared to what you normally think of a Best Western. The room was very clean and comfortable. What most impressed me was, when we got home, we realized my husband didn't have his cell phone. He called the motel and spoke with the gentleman at the front desk, and within 10 min. they called back saying they had found it. The cell phone was in our mailbox 2 days later.

Lakeshore Drive Clearlake CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Honeymoon Cove within a short walk of Redbud Park, Best Western El Grande Inn is within 2 miles (3 km) of Austin Park. This 68-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a steakhouse and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee each morning.


Rooms

All of Best Western El Grande Inn's 68 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

At Best Western El Grande Inn, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Refrigerator & Microwave, Lake View

1 King Bed | Sleeps 4

Guest reviews for Best Western El Grande Inn

Everyone (9) Couples (5) Business (1) Family (1)
5
Partner Couples

Very clean Hotel with a very friendly staff. Excellent customer service. Would definitely stay there again.

By on Aug 21, 2019

Review comment responded on Aug 27, 2019

Your rating and review is very important to us. We thank you very much for your high rating and your review, and look forward with your next stay with us.

4
Everyone

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

We thank you for taking the time and give us a rating which says it all and we look forward to your next visit

3
Business Business Travelers

I could hear all the conversations in the next room through the connecting door. Water dripped from bathtub spigot.

By on May 19, 2019

Review comment responded on Jun 13, 2019

Thank you for taking your time to give us a rating and always important your review

5
Everyone

Exquisite staff and nice hotel rooms,.............

By on Jan 4, 2019

Review comment responded on Jan 8, 2019

Your rating and review are very important to us. We thank you for your 5 star rating and your excellent comments.

4
Everyone

Nice safe area. Excellent friendly staff. Clean rooms.

By , from Antioch CA on Nov 5, 2018

Review comment responded on Nov 27, 2018

We thank you for taking the time and doing the survey which is important to us. Thank you for the nice rating and your great review. We look forward to your next visit here.

5
Everyone

Clean, comfortable place to stay. Even though they were full, with evacuees, fire fighters and people like us who had reservations, the staff were very helpful and courteous.

By , from Oregon on Aug 18, 2018

Review comment responded on Aug 18, 2018

We thank you for your great rating and your fabulous review and are looking forward to your next visit

5

it was exactly as reviews said!

Everyone

Very clean and comfortable, the breakfast at the restaurant was fabulous!!! Had the grand slam for breakfast! Gravy was very good! Extremely great experience!

By , from seaside,ca on Jul 7, 2018

Review comment responded on Jul 26, 2018

Thank you very much Chris for your excellent rating and great review of your stay here. See you next time.

3

not a destination but convenient.

Everyone

Basic hotel. In dire need of a renovation but suits the purpose for an overnight. I would not want to stay more than one night but the room was clean & comfortable. One of the few places to stay off the 20 between the 5 & 101.

By on May 22, 2018

Review comment responded on May 29, 2018

Thank you for your response which is very important to us and we hope you enjoyed your stay here at the Best Western El Grande Inn and enjoyed the area of Clearlake

5

oasis

Everyone

In a town not filled with many options for an overnight stay, this hotel was really nice. Sure their are cabins and then like there but this hotel was a great option.

By , from Sacramento, Ca on Apr 12, 2018

Review comment responded on Apr 12, 2018

We thank you for choosing us for your overnight stay and are delighted you had a great time with us and we thank you for your great rating

2

nice and roomy, but...

Everyone

I was comfortable with clean, spacious room but in the early morning, something started buzzing and woke me up. It seemed shower started in the next door or upper floor, and that caused that noise. It was loud and continued about 30min. It was annoying.

By , from San Jose, CA on Jul 4, 2017

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