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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Restaurant
Lobby
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Liverpool

Within a short walk of Hopkins Road County Park, Randolph House Hotel, Trademark Collection by Wyndham is within 2 miles (3 km) of Salt Museum. This 198-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Hopkins Road County Park - 16 min walk - 0.9 miles
  • Lake Onondaga - 16 min walk - 0.9 miles
  • Salt Museum - 20 min walk - 1.1 miles
  • Sainte Marie among the Iroquois - 1 min drive - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and airport shuttle service
Guests of Randolph House Hotel, Trademark Collection by Wyndham enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,138 reviews
$68 nightly
The price is $78
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.00 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available 24 hours) or the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Are free cancellation options available at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on Dec 23, 2025 start from $64.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Randolph House Hotel, Trademark Collection by Wyndham?

This hotel is located in Liverpool within a short 14-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

Will I be able to park at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Randolph House Hotel, Trademark Collection by Wyndham have a casino at the property?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Randolph House Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from September 24 2025 until December 31 2025 (subject to change).

What do couples enjoy most about Randolph House Hotel, Trademark Collection by Wyndham?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as wedding services.

Are there hot tubs at Randolph House Hotel, Trademark Collection by Wyndham?

No, there isn't a spa tub at this hotel.

Does Randolph House Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

Randolph House Hotel, Trademark Collection by Wyndham offers free continental breakfast each morning though there is no restaurant.

Will Randolph House Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Randolph House Hotel, Trademark Collection by Wyndham for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Randolph House Hotel, Trademark Collection by Wyndham?

The closest major airport to Randolph House Hotel, Trademark Collection by Wyndham is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Can I book a room with a balcony at Randolph House Hotel, Trademark Collection by Wyndham?

No, you won't find guestrooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham.

Does Randolph House Hotel, Trademark Collection by Wyndham offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Randolph House Hotel, Trademark Collection by Wyndham.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Willie T

Business traveler, Traveled with family
It was okay
Stayed 1 night in Oct 2025

6/10 Okay

Danesha

Parking was a bit janky but it was fine overall
Stayed 1 night in Oct 2025

10/10 Excellent

Fathi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2025

8/10 Good

Mary

Great room and staff , but shower was cold
Stayed 1 night in Sep 2025

4/10 Poor

RICARDO

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was amazing however the first room they put me in stunk like cigarettes. They tried to accommodate me and put me in another room but that too smelled like cigarettes. Overall I needed a place to sleep for the night and it did the job. Just wish that the cleanliness would have been better.
Stayed 1 night in Sep 2025

8/10 Good

sheldon

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Practically the only people there. Staff was helpful when you could find them. I had to walk down my wakeup call request since nobody was there to answer the phone.
Stayed 2 nights in Sep 2025

6/10 Okay

BRAD

Stayed 2 nights in Aug 2025

10/10 Excellent

Kasandra

Stayed 1 night in Sep 2025

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with 24 hr coffee
Stayed 1 night in Sep 2025

2/10 Terrible

Jhazmayn

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter forgot her treasured blanket in the room. We travelled home to Canada before we noticed so I called and ask for them to ship it. I paid $20 postage and now they won’t respond to my emails about tracking info or anything. I’m so upset. I called and they say they’ll return my call and never do. My daughter had that blanket since a baby and sleeps with it every night.
Stayed 1 night in Aug 2025

4/10 Poor

Scott, Apex

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Check in wasn’t ideal as they were initially unable to find our reservation, then the two staff at the front desk seemed confused about the reservation once found. They initially put our family of four into a room unable to accommodate us, then applied my credit card to the wrong room and had to start over. Despite us having the privacy sign hanging on the door, housekeeping tried 4-5 times to enter our room around 8:30am. We’re had already confirmed we were checking out at 11am. It would be helpful to have it listed somewhere that the pool is not available for the next several weeks. The air conditioners are standalone units worth venting out the window that run nonstop in order to maintain a comfortable temperature
Stayed 2 nights in Sep 2025

2/10 Terrible

Stanislav

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Alma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly needs some TLC
Stayed 1 night in Sep 2025

10/10 Excellent

Edson

Stayed 1 night in Sep 2025

4/10 Poor

Rita

The bath room floor in the room was tacky. The staff were very nice especially a young man named Russ. Parking was good. The breakfast left a lot to be desired. No hot breakfast but trays set up. Coffee the first morning was cold. Selections very limited. Don’t know that we would stay with you again.
Stayed 1 night in Sep 2025

6/10 Okay

Solomon, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed my stay
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, amenities
Friendly staff Still in process of remodeling
Stayed 3 nights in Sep 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room. I was hesitant because of bad reviews, but it was great. Every staff member I came across was helpful and friendly. Stella, the puppy was adorable and no bother at all. The room/bathroom was clean and nice. I did remove the comforter from the bed as it was stained, but obviously had been cleaned. I would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Cornelius

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Perfect hotel for a quick trip to Syracuse!
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should reconsider being open during their renovation - while their front desk agent was friendly, the state of the rooms is less than ideal. In one, the headboard is pealing, the dressers chipped, the wall cracked and there was a smear of something from someone on the wall that I don’t want to know what it is. The front desk issued a key to one of my team members to a room on the 4th floor that is under renovation - they had to return to the front desk for another room and key. The surfaces in another room was sticky, there were no cups or even a tv remote available. Please take care of your customers and reconsider being open at this juncture.
Stayed 1 night in Sep 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service
Disliked: Amenities
A work in progress
Stayed 1 night in Sep 2025

6/10 Okay

Melissa, Clayton

Stayed 1 night in Sep 2025