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iStay Hotel Ciudad Victoria

2.5 out of 5.0

Recent guest reviews

The beds are comfortable. The location was convenient for the purpose of my trip. The floor was really dirty, a lot of dust and fluff. The worst part of our stay is that they double booked our room, fortunately we were in the room when the other guests opened the room, but if we weren't they could have taken all our stuff. They should have a system to prevent this kind of mistakes.

Generally speaking it's good, though the facilities are showing the time pass, some things need to be renewed or changed. For example, I suggest to change the bath accessories. About the food for breakfast is very good in my opinion.

The hotel was clean, rooms big, beds ok, but it is not close to any restaurants other than franchise restaurants from the US such as burger and pizza places...they have not restaurant, they do have an evening kitchen but be prepared to wait for over an hour...yup cold food. Staff is friendly enough and the breakfast is good.

The location of the hotel is not great when trying to find a restaurant! All the places are US fast foods! the traffic and people are aggressive when trying to cross the roads or walk from place to place. We ended up ordering room service, took over an hour, by the time we got the food, it was cold and overcooked)-: The breakfast was wonderful! the staff was friendly!

It was a very nice hotel. Clean and a very cheap price by the price you're paying. Highly-qualified, highly recommended. The breakfast at the inside restaurant was more than excellent. Front desk personnel was ok helping to find a taxi. I would give this hotel a 5 stars because the price is very cheap.

Just need a better air condition, it was ok, but not cold as it should be for a city that temperatures rise over 100F, in general good hotel, great location among the city, I mean neighborhood, feels safe.

Hotel is a 2 to 3 star; is a good value option since breakfast is complete and good with servers taking care of you and fresh prepared food. Breakfast would provide for good start for your day as well for your companion either a Family or business trip. A Starbuks is across the street if you are into that, and has an indoor pool to relax. Room service is good and affordable.

I don´t want to sound very harsh, but beds and pillows have turned to be the worst I have ever experienced...the mattress was terribly hard and uncomfortable, and pillows like when you put them in the washer...no way anyone could rest...we had to change somewhere else since we were staying an night extra. I hope the manager could try to spend a night in here so he can take action and realize how terrible is to offer a place to arrive and rest and on the contrary, you wish you were home. On the other hand, place is nice and clean, they refunded our payment on one night since we decided to leave, and it is obvious we are not planning on returning ever.

I didn't like the Ned's are smaller that queen size bed they are a full size bed so for two adult and three small children was not comfortable at all, my son had to sleep on the floor because the beds were too small for him and his sisters

I enjoyed the stay at the hotel as it served my needs for what I was sent out to do. I was however, disappointed in the workout room as the facility did not have any weightlifting equipment to meet my needs. Maybe a membership with an outside gym would help.

Blvd Adolfo Lopez Mateos 909 Ciudad Victoria TAMPS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

IStay Hotel Ciudad Victoria is located within a few miles (5 km) of Amalia G. Castillo Ledon Theater and Tamaulipas University. This hotel has 175 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels. Other standard amenities include a coffee maker, free local calls, and a hair dryer.


Property features

Guests staying at iStay Hotel Ciudad Victoria enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a ballroom.

Room options

Standard Double Room

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

50.0% of guests recommend this hotel

Total of 475 reviews

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.