Nice service
Facility was clean everywhere and most friendly and helpful staff.
We.liked the free breakfast We liked two bottles of water daily We liked the room with sofa We liked free parking We were disappointed with the intermittent internet
Very friendly staff. Great amenities. Great value.
Thanks
The taxis availability Agilera is a very helpful sir thank you got having hem in there !!!
Clean hotel for the stay. My wife and I paid for a queen size bed, but were put in a double and was told it’s the Mexican queen equivalent. Horrible internet, I had to work during our stay and ended up using my hotspot instead. Quiet little hotel even though it’s next two major roads.
Great Value. Comfortable and clean. The staff is very nice. They go above and beyond to make your stay pleasant. The grounds are also very clean. Wifi was good. Reception on my cell was not the best on the second floor (at&t) but excellent on the first floor. Walking distance from the consulate, clinic, and biometrics. Would stay again.
Perfect walking distance to the US consulate. There is also an Oxxo and biometrics are right next door. Staff was super nice and helpful. The free breakfast was delicious every morning. Only thing i didn't like was the pool is not heated and we got a room on the 1st floor facing Diana's (the restaurant) and on Thursday, Friday, & Saturday they play loud music till like 1 or 2 am. I think if we would have gotten a different room it would have been perfect.
I was very pleased with the hotel overall, I really enjoyed the 9 days I’ve been here. This place is very clean staff is nice and the most important this place is perfect for those who are coming to the US EMBASSY. It is conveniently close to the consulate it takes you 5 minutes max to walk there. I will strongly recommend Mesaluna hotel to all of you out there. This place makes you feel very comfortable and very safe to stay here. The prices are great! Thank you hotel Mesaluna for your hospitality 👍😊
Everything’s cool 😎 Nice people Quality service
Nice location close to embassy mall's stores restaurants walkable safety.
The room was very small all of the amenities were very minimal very basic type of room but we only stayed one night I didn’t have time to see other services
It was real close to the embassy and clinic it was save place to be!
I was surprised with this hotel. The room was clean, the staff was very nice, the breakfast was awesome. They even offer free ride to the airport and other places, you just need to tip The driver. I highly recommend this hotel!!!
I like the staff very friendly and helpful. Martin is a good driver and very nice guy.
Located within a 5-minute walk of American Consulate, Hotel Mesaluna Near American Consulate is within a 15-minute stroll of Plaza Las Misiones. This 3.5-star hotel has 178 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at Bistro Mesaluna, the hotel's onsite restaurant. For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 178 heated rooms provide microwaves, minibars, and coffee makers. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Hotel Mesaluna Near American Consulate enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Nice service
Facility was clean everywhere and most friendly and helpful staff.
Dear Elizet, Thank you for your feedback, we hope you visit us again in the future.
We.liked the free breakfast We liked two bottles of water daily We liked the room with sofa We liked free parking We were disappointed with the intermittent internet
Dear Guest, thank you for your preference, we will be working to avoid those issues and give all of our guests the best service.
Very friendly staff. Great amenities. Great value.
Thank you for your preference, we hope to see you again in the future.
Thanks
Gracias por su calificación.
The taxis availability Agilera is a very helpful sir thank you got having hem in there !!!
Thank you for your kind comments, we hope you visit us in the future.
Clean hotel for the stay. My wife and I paid for a queen size bed, but were put in a double and was told it’s the Mexican queen equivalent. Horrible internet, I had to work during our stay and ended up using my hotspot instead. Quiet little hotel even though it’s next two major roads.
Dear guest, thank you for your comments, we will be working to improve our service and avoid those issues.
Great Value. Comfortable and clean. The staff is very nice. They go above and beyond to make your stay pleasant. The grounds are also very clean. Wifi was good. Reception on my cell was not the best on the second floor (at&t) but excellent on the first floor. Walking distance from the consulate, clinic, and biometrics. Would stay again.
Dear guest, we thank and highly appreciate your comments and we will be working to avoid those issues.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Perfect walking distance to the US consulate. There is also an Oxxo and biometrics are right next door. Staff was super nice and helpful. The free breakfast was delicious every morning. Only thing i didn't like was the pool is not heated and we got a room on the 1st floor facing Diana's (the restaurant) and on Thursday, Friday, & Saturday they play loud music till like 1 or 2 am. I think if we would have gotten a different room it would have been perfect.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
Thank you for your preference.