Clean hotel for the stay. My wife and I paid for a queen size bed, but were put in a double and was told it’s the Mexican queen equivalent. Horrible internet, I had to work during our stay and ended up using my hotspot instead. Quiet little hotel even though it’s next two major roads.
Great Value. Comfortable and clean. The staff is very nice. They go above and beyond to make your stay pleasant. The grounds are also very clean. Wifi was good. Reception on my cell was not the best on the second floor (at&t) but excellent on the first floor. Walking distance from the consulate, clinic, and biometrics. Would stay again.
Perfect walking distance to the US consulate. There is also an Oxxo and biometrics are right next door. Staff was super nice and helpful. The free breakfast was delicious every morning. Only thing i didn't like was the pool is not heated and we got a room on the 1st floor facing Diana's (the restaurant) and on Thursday, Friday, & Saturday they play loud music till like 1 or 2 am. I think if we would have gotten a different room it would have been perfect.
I was very pleased with the hotel overall, I really enjoyed the 9 days I’ve been here. This place is very clean staff is nice and the most important this place is perfect for those who are coming to the US EMBASSY. It is conveniently close to the consulate it takes you 5 minutes max to walk there. I will strongly recommend Mesaluna hotel to all of you out there. This place makes you feel very comfortable and very safe to stay here. The prices are great! Thank you hotel Mesaluna for your hospitality 👍😊
Everything’s cool 😎 Nice people Quality service
Nice location close to embassy mall's stores restaurants walkable safety.
The room was very small all of the amenities were very minimal very basic type of room but we only stayed one night I didn’t have time to see other services
It was real close to the embassy and clinic it was save place to be!
I was surprised with this hotel. The room was clean, the staff was very nice, the breakfast was awesome. They even offer free ride to the airport and other places, you just need to tip The driver. I highly recommend this hotel!!!
I like the staff very friendly and helpful. Martin is a good driver and very nice guy.
Rude at customer service. Very dissapointed. Check in time was at 3 and they had the room ready at 4:00 pm. Avoid this hotel.
The costumer service is exelent since the front desk, the shuttle, the cleaning crew, the breakfast team, every body is really helpful
Located within a 5-minute walk of American Consulate, Hotel Mesaluna Near American Consulate is within a 15-minute stroll of Plaza Las Misiones. This 3.5-star hotel has 178 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
All 178 heated rooms provide microwaves, minibars, and coffee makers. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Hotel Mesaluna Near American Consulate enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Clean hotel for the stay. My wife and I paid for a queen size bed, but were put in a double and was told it’s the Mexican queen equivalent. Horrible internet, I had to work during our stay and ended up using my hotspot instead. Quiet little hotel even though it’s next two major roads.
Great Value. Comfortable and clean. The staff is very nice. They go above and beyond to make your stay pleasant. The grounds are also very clean. Wifi was good. Reception on my cell was not the best on the second floor (at&t) but excellent on the first floor. Walking distance from the consulate, clinic, and biometrics. Would stay again.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Perfect walking distance to the US consulate. There is also an Oxxo and biometrics are right next door. Staff was super nice and helpful. The free breakfast was delicious every morning. Only thing i didn't like was the pool is not heated and we got a room on the 1st floor facing Diana's (the restaurant) and on Thursday, Friday, & Saturday they play loud music till like 1 or 2 am. I think if we would have gotten a different room it would have been perfect.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Thanks for staying with us. We appreciate your feedback!
I was very pleased with the hotel overall, I really enjoyed the 9 days I’ve been here. This place is very clean staff is nice and the most important this place is perfect for those who are coming to the US EMBASSY. It is conveniently close to the consulate it takes you 5 minutes max to walk there. I will strongly recommend Mesaluna hotel to all of you out there. This place makes you feel very comfortable and very safe to stay here. The prices are great! Thank you hotel Mesaluna for your hospitality 👍😊
Dear Guest, thank you so much for your preference and your kind comments, we will share them with our team. we hope to see you again in the future!
Estimado huésped, gracias por su calificación, esperamos verlo pronto nuevamente.
Everything’s cool 😎 Nice people Quality service
Thank you so much for you comments, we hope you visit us again in the future!
Nice location close to embassy mall's stores restaurants walkable safety.
Thank you so much for your kind comments, we are glad you enjoyed your stay with us. We hope to see you again in the future!
Dear guest, we thank and highly appreciate your comments and we will be working to avoid those issues.