Hampton Inn by Hilton Ciudad Juárez

3.0 star property
Hotel with free breakfast, in the vicinity of American Consulate

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Terrace/patio
Free daily buffet breakfast
Lunch and dinner served, Latin American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, American Consulate
    ‪6 min drive‬
  • Place, Paso del Norte International Bridge
    ‪9 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez places you within a 10-minute drive of popular sights such as American Consulate and Paso del Norte International Bridge. This 3-star hotel has 200 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.2 miles
  • Technological Institute of Ciudad Juárez - 3 min drive - 1.7 miles
  • American Consulate - 6 min drive - 3.8 miles
  • Plaza Las Misiones - 6 min drive - 3.8 miles
  • Paso del Norte International Bridge - 9 min drive - 5.5 miles

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪CABANNA - ‬6 min walk
  • ‪La Durangueña - ‬13 min walk
  • ‪SUBWAY - ‬17 min walk
  • ‪Maria Chuchena - ‬2 min walk
  • ‪La Juárez - ‬3 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free breakfast, in the vicinity of American Consulate
Guests of Hampton Inn by Hilton Ciudad Juárez have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is a free cancellation option available at Hampton Inn by Hilton Ciudad Juárez?

Hampton Inn by Hilton Ciudad Juárez provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn by Hilton Ciudad Juárez?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Ciudad Juárez on Nov 4, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hampton Inn by Hilton Ciudad Juárez?

This hotel is located in Ciudad Juárez, just steps from Plaza Portales 802. You'll also find Rio Grande and Paso del Norte Cultural Center within a short drive.

Is parking available on site at Hampton Inn by Hilton Ciudad Juárez?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn by Hilton Ciudad Juárez have a casino?

No, Hampton Inn by Hilton Ciudad Juárez doesn't have a casino.

Is there an indoor pool at Hampton Inn by Hilton Ciudad Juárez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

What amenities will couples enjoy at Hampton Inn by Hilton Ciudad Juárez?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and free Internet access.

Are there hot tubs at Hampton Inn by Hilton Ciudad Juárez?

No, there isn't a spa tub at this hotel.

Does Hampton Inn by Hilton Ciudad Juárez have a restaurant with a breakfast menu?

Yes, Hampton Inn by Hilton Ciudad Juárez serves free buffet breakfast at Lobby Bar each morning.

Does Hampton Inn by Hilton Ciudad Juárez allow pets to stay free of charge?

No, pets aren't allowed at Hampton Inn by Hilton Ciudad Juárez though service animals are welcome.

Are there connecting rooms at Hampton Inn by Hilton Ciudad Juárez?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn by Hilton Ciudad Juárez?

The closest major airport to Hampton Inn by Hilton Ciudad Juárez is El Paso International Airport (ELP), which is 10.7 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 7.9 mi away (21-minute drive).

Can I book a room with a balcony at Hampton Inn by Hilton Ciudad Juárez?

No, there aren't any guestrooms with balconies at Hampton Inn by Hilton Ciudad Juárez.

Reviews

Hampton Inn by Hilton Ciudad Juárez Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 782 reviews
Rating 8 - Good. 168 out of 782 reviews
Rating 6 - Okay. 81 out of 782 reviews
Rating 4 - Poor. 33 out of 782 reviews
Rating 2 - Terrible. 39 out of 782 reviews

Reviews

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really clean nice people
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Alfonso

Stayed 1 night in Jun 2025

8/10 Good

valeria

Stayed 1 night in May 2025

6/10 Okay

victor

Business traveler
Liked: Staff & service
Is a good hotel to stay at. Very loud though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jun 2025

8/10 Good

Dina

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Hood
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Stayed 2 nights in Jun 2025

6/10 Okay

Antonio

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not so good. Hot water wasn’t working
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very dirty. Overall staff was friendly and helpful. Room was clean, bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Noe

Stayed 2 nights in Jun 2025

8/10 Good

Loisel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
There was no hot water in the entire hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for family, quite , nice pool
Stayed 1 night in May 2025

6/10 Okay

OSCAR

Stayed 1 night in Jun 2025

2/10 Terrible

Hugo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no lotion asked night front desk was rude.
Stayed 1 night in May 2025

10/10 Excellent

Maria, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

ROGELIO, el paso

Stayed 1 night in May 2025

6/10 Okay

Norma

Traveled with family
Disliked: Amenities, property conditions & facilities
Had 3 reservation room, 204 room blinds were broken and sun was shining in at 7 a. Room 212 blinds and air conditioner was not working and room was hot. For breakfast There was a waffle machine but no ingredients to make the waffles. I understand that there might not have been waffles for that day, but they could pick up the machine, so people don’t think that there is waffles when there isn’t any. Awesome I understand it. It was in Mexico. And maybe they were trying to show us Mexican food, but maybe you should have other selections other than beans and spicy pork chicharrones, I don’t eat pork, so maybe they should’ve had another selection for people that can’t eat pork,. They did offer yogurt with fruit, fruit was fresh. Orange was excellent but coffee was cold. I have stayed at Hampton property in the USA many times and have never had these issues. Also there was not a coffee machine in the room. Front desk staff was very pleasant and apologize for all of these issues, but I know it was out of their hands
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Josue Daniel

Stayed 3 nights in Mar 2025

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