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Four Points by Sheraton Ciudad Juárez

3.5 star property
Hotel in Ciudad Juárez with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez

Four Points by Sheraton Ciudad Juárez places you within a short walk of UACJ - Universidad Autónoma de Ciudad Juárez and within a mile (2 km) of Paso del Norte Cultural Center. This 139-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.3 miles
  • Paso del Norte Cultural Center - 15 min walk - 0.9 miles
  • Plaza de las Americas - 3 min drive - 1.5 miles
  • Monument Mexicanidad - 3 min drive - 1.7 miles
  • Plaza Portales 802 - 3 min drive - 1.7 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪El Zaguaro - ‬11 min walk
  • ‪Tortas Pica - ‬14 min walk
  • ‪Great American Steak - ‬2 min walk
  • ‪Burritos Aquimichu - ‬10 min walk
  • ‪Basilico - ‬1 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel in Ciudad Juárez with a fitness center and a 24-hour front desk
At Four Points by Sheraton Ciudad Juárez, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a terrace, and a TV in a common area.
45-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Coffee makers, free long-distance calls, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Ciudad Juárez?

Four Points by Sheraton Ciudad Juárez provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Ciudad Juárez?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Ciudad Juárez on Dec 28, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton Ciudad Juárez?

This hotel is located in Ciudad Juárez within a short 20-minute walk of Paso del Norte Cultural Center. You'll also find Paso del Norte International Bridge and Rio Grande within a short drive.

Is parking available on site at Four Points by Sheraton Ciudad Juárez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Ciudad Juárez have a casino at the property?

No, Four Points by Sheraton Ciudad Juárez doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Ciudad Juárez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 9:00 PM.

Is Four Points by Sheraton Ciudad Juárez a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Four Points by Sheraton Ciudad Juárez?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Ciudad Juárez feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Ciudad Juárez serves buffet breakfast for a surcharge each morning at El Sardinero.

Will Four Points by Sheraton Ciudad Juárez allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Ciudad Juárez though service animals are welcome.

Does Four Points by Sheraton Ciudad Juárez have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Four Points by Sheraton Ciudad Juárez?

The closest major airport to Four Points by Sheraton Ciudad Juárez is El Paso International Airport (ELP), which is 10.2 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 7.9 mi away (21-minute drive).

Can I book a room with a balcony at Four Points by Sheraton Ciudad Juárez?

Yes, some guestrooms at Four Points by Sheraton Ciudad Juárez offer a furnished balcony and may feature mountain views.

Reviews

Four Points by Sheraton Ciudad Juárez Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 380 out of 541 reviews
Rating 8 - Good. 78 out of 541 reviews
Rating 6 - Okay. 38 out of 541 reviews
Rating 4 - Poor. 21 out of 541 reviews
Rating 2 - Terrible. 24 out of 541 reviews

Reviews

10/10 Excellent

Octavio

Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor costumer service. Front desk staff didn’t let us finish a sentance right away cut us off and said they weren’t in change of late check out until next shift would show up. Called front desk in the middle of the night nobody answered. Rooms are extremely hot!
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2025

10/10 Excellent

Ada, EL PASO

Stayed 1 night in Aug 2025

10/10 Excellent

Johab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. The cleaning lady was very polite. I will definitely come back
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, everything was perfect but the water pool was pretty cold, couldn’t really enjoy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof top was really nice view
Atardecer
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excelent, the buffet at tha bar was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tryann

Liked: Cleanliness, property conditions & facilities
Greatvemployees great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good I always like to stay in this hotel very good accommodation.
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff really friendly and helpful...great room service Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Amalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very kind the front desk, I like the parking underground, very safe system, the attached steakhouse , good and perfectly grilled, the room clean and big, so nice overall, highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Lluvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love stay in this property always a Have a good experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que estoy en està propiedad y de verdad, me encanta. La recomiendo ampliamente. Es un Lugar muy limpio, muy serviciales sis empleados y sobre Todo. Un Lugar muy seguro...
Stayed 2 nights in Jun 2025

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