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Four Points by Sheraton Ciudad Juárez

3.5 star property

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby
Bar (on property)
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Ciudad Juárez

Four Points by Sheraton Ciudad Juárez places you within a short walk of UACJ - Universidad Autónoma de Ciudad Juárez and within a mile (2 km) of Paso del Norte Cultural Center. This 139-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.3 miles
  • Paso del Norte Cultural Center - 15 min walk - 0.8 miles
  • Edificio de Posgrado UACH - 15 min walk - 0.8 miles
  • Monument Mexicanidad - 3 min drive - 1.7 miles
  • Plaza de las Americas - 3 min drive - 1.2 miles

Getting around

  • El Paso Union Depot - 27 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 26 min drive

Restaurants

  • ‪El Zaguaro - ‬9 min walk
  • ‪Great American Steak - ‬3 min walk
  • ‪El Rincon, Comida casera. - ‬13 min walk
  • ‪Burritos Aquimichu - ‬9 min walk
  • ‪Barbacoa "El Guero - ‬8 min walk

About this property

Four Points by Sheraton Ciudad Juárez

At Four Points by Sheraton Ciudad Juárez, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a terrace, and a communal living room.
45-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Coffee makers, free long-distance calls, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Exterior
Hotel Lucerna Ciudad Juarez
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,050 reviews
$112 nightly
The price is $134
Apr 12 - Apr 13
Total with taxes and fees
Hotel Lucerna Ciudad Juarez

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Ciudad Juárez?

Four Points by Sheraton Ciudad Juárez provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Ciudad Juárez?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Ciudad Juárez on Apr 5, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton Ciudad Juárez?

This hotel is located in Ciudad Juárez within a short 18-minute walk of Paso del Norte Cultural Center. You'll also find Paso del Norte International Bridge and Rio Grande within a short drive.

Will I be able to park at Four Points by Sheraton Ciudad Juárez?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Four Points by Sheraton Ciudad Juárez have a casino at the property?

No, Four Points by Sheraton Ciudad Juárez doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Ciudad Juárez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 9:00 PM.

What do couples enjoy most about Four Points by Sheraton Ciudad Juárez?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Four Points by Sheraton Ciudad Juárez have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Ciudad Juárez feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Ciudad Juárez serves buffet breakfast for a surcharge each morning at El Sardinero.

Will Four Points by Sheraton Ciudad Juárez allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Ciudad Juárez though service animals are welcome.

Does Four Points by Sheraton Ciudad Juárez have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Four Points by Sheraton Ciudad Juárez?

The closest major airport to Four Points by Sheraton Ciudad Juárez is El Paso International Airport (ELP), which is 9.1 mi away (28 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 7.8 mi away (26-minute drive).

Can I book a room with a balcony at Four Points by Sheraton Ciudad Juárez?

Yes, some guestrooms at Four Points by Sheraton Ciudad Juárez offer a furnished balcony and may feature mountain views.

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 425 out of 597 reviews
Rating 8 - Good. 81 out of 597 reviews
Rating 6 - Okay. 42 out of 597 reviews
Rating 4 - Poor. 24 out of 597 reviews
Rating 2 - Terrible. 25 out of 597 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smelled good, clean, breakfast was amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliana

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Breakfast was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda K

Stayed 4 nights in Dec 2025

10/10 Excellent

marco

Stayed 1 night in Dec 2025

10/10 Excellent

Esmeralda, Laredo

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Idelfonso

Stayed 1 night in Dec 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Jennyfer

Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
All great overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The best in Juarez
Stayed 2 nights in Oct 2025

2/10 Terrible

Gabriel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed needed more pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Tatiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

LILIA

Stayed 1 night in Oct 2025

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