Ciala Resort Best Hotel in Kisumu Kenya
4.5 star property
Riverwalk resort with 2 restaurants and free breakfast
Choose dates to view prices
Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Bar
- Pool
- Spa
- Breakfast included
- Room service
- 24/7 front desk
Explore the area
Daraja Mbili, Kisumu, Kisumu County
- Hippo PointPlace, Hippo Point
- Dunga BayPlace, Dunga Bay25 min drive
- Kisumu Impala SanctuaryPlace, Kisumu Impala Sanctuary28 min drive
- Kisumu (KIS)Airport, Kisumu (KIS)20 min drive
Room options
View all photos for Superior Single Room
Superior Single Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 344 sq ft
- Hill view
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
View all photos for Executive Room
Executive Room
- 753 sq ft
- 1 bedroom
- Hill view
- Sleeps 3
- 1 King Bed
View all photos for Honeymoon Room
Honeymoon Room
- 431 sq ft
- Hill view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
8.08.0 out of 10
Very good
1 review
(1 review)
- 431 sq ft
- Hill view
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
View all photos for Family Cabin
Family Cabin
- Hill view
- Sleeps 6
- 3 King Beds
About the neighborhood
Kisumu
Ciala Resort Best Hotel in Kisumu Kenya places you 1.5 mi (2.4 km) from Maragoli Hills. This 58-room, 4.5-star resort welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.
What's nearby
- Kisimu museum - 22 min drive - 14.4 miles
- Masai Craft Market - 23 min drive - 15.0 miles
- The West End Shopping Mall - 23 min drive - 15.8 miles
- Dunga Bay - 25 min drive - 16.4 miles
- Kisumu Impala Sanctuary - 28 min drive - 15.8 miles
Getting around
- Kisumu (KIS) - 38 min drive
Restaurants
- Kisumu City - 16 min drive
- Carpediem - 7 min drive
- Secrete Lounge - Maseno - 12 min drive
- Lakeside Fish Eating Joints - 15 min drive
- Green Park Lifestyle - 12 min drive
About this property
Ciala Resort Best Hotel in Kisumu Kenya
Riverwalk resort with 2 restaurants and free breakfast
Ciala Resort Best Hotel in Kisumu Kenya features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage, access to locker space, and tours or tickets. Other amenities at this luxury resort include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, electric kettles, and safes are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the resort include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Beach shuttle (surcharge)
- Free secured self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 6:00 AM to 10:00 AM
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
- Private picnics
Things to do
- Bicycle rentals
- Ecotours
- Hiking/biking trails
- Horseback riding/rentals
- Mountain biking
- Outdoor pool
- Playground
- TV in common areas
Family friendly
- Baby toys
- Children's games
- Children's toys
- High chair
- In-room crib
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 10 meeting rooms
- 24-hour business center
- Conference center (8,611 square feet of space)
- Coworking space
Outdoors
- Garden
- In a nature reserve
- On a lake
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Manicures/pedicures
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 15 accessible parking spaces
- Area rugs in room
- Front entrance ramp
- No elevator
- Tile flooring in room
- Valet for wheelchair-equipped vehicles
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (39 inches high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs on site
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free crib
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 55-inch smart TV with premium satellite channels
- Hulu
- Netflix
- Streaming services
Food and drink
- 24-hour room service
- Champagne service
- Electric kettle
- Free bottled water
- Restaurant dining guides
More
- Air conditioning
- Desk
- Desk chair
- Electrical adapters
- Iron/ironing board
- Laptop workspace
- Mobile key entry
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Service animals exempt from fees
Children and extra beds
- Rollaway/extra beds are available for KES 4000.0 per night
- Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Rollaway bed fee: KES 4000.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 2:00 PM
- Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
- Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
- There are no elevators.
Property is also known as
Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu
Frequently asked questions
Is free cancellation available at Ciala Resort Best Hotel in Kisumu Kenya?
Ciala Resort Best Hotel in Kisumu Kenya provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.
What's there to do within easy reach of Ciala Resort Best Hotel in Kisumu Kenya?
This resort is located in Kisumu, close to Maragoli Hills.
Is parking available on site at Ciala Resort Best Hotel in Kisumu Kenya?
Yes, secured self parking is offered for free at the resort. Accessible parking is also available for guests.
Is there a spa available at Ciala Resort Best Hotel in Kisumu Kenya?
Spa services at the resort include hot stone massages, Swedish massages, couples treatments, and aromatherapy.
Does Ciala Resort Best Hotel in Kisumu Kenya feature a casino?
No, Ciala Resort Best Hotel in Kisumu Kenya doesn't have a casino.
Is there an indoor pool at Ciala Resort Best Hotel in Kisumu Kenya?
No, this resort doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at Ciala Resort Best Hotel in Kisumu Kenya?
This lakeside resort offers many amenities for couples, including Champagne service as well as an outdoor pool and 2 bars.
Does Ciala Resort Best Hotel in Kisumu Kenya have a hot tub?
No, there isn't a spa tub at this resort.
Does Ciala Resort Best Hotel in Kisumu Kenya feature a restaurant that includes a breakfast menu?
Yes, Ciala Resort Best Hotel in Kisumu Kenya has 2 restaurants, and serves free buffet breakfast each morning.
Does Ciala Resort Best Hotel in Kisumu Kenya allow pets to stay for free?
No, pets aren't allowed at Ciala Resort Best Hotel in Kisumu Kenya though service animals are welcome.
Are there connecting rooms at Ciala Resort Best Hotel in Kisumu Kenya?
No, there aren't connecting guestrooms at this resort.
How close is the airport from Ciala Resort Best Hotel in Kisumu Kenya?
The closest major airport to Ciala Resort Best Hotel in Kisumu Kenya is Kisumu (KIS), which is 11.8 mi away (38 minutes by car). Another top airport is Kakamega (GGM), which is located 29.5 mi away (73-minute drive).
Are there rooms with balconies that I can book at Ciala Resort Best Hotel in Kisumu Kenya?
Yes, every guestroom at Ciala Resort Best Hotel in Kisumu Kenya comes with a balcony with some featuring hill views.
Does Ciala Resort Best Hotel in Kisumu Kenya have a wedding venue on site?
Take advantage of the wedding venue at Ciala Resort Best Hotel in Kisumu Kenya if you plan to say "I do" during your trip.