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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Lobby
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Business center
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪35 min drive‬
  • Place, Wrigley Field
    ‪52 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(64 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom | Towels

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 372 reviews
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The price is $113
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

Naperville

Located within a mile (2 km) of Topgolf, Tru by Hilton Naperville Chicago is within 2 miles (3 km) of Odyssey Fun World. This 121-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Topgolf - 2 min drive - 0.7 miles
  • Woodfield Mall - 35 min drive - 31.7 miles
  • Donald E. Stephens Convention Center - 35 min drive - 30.9 miles
  • Michigan Avenue - 45 min drive - 37.8 miles
  • Wrigley Field - 52 min drive - 41.3 miles

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Nature's Best Cafe - ‬20 min walk

About this property

Tru by Hilton Naperville Chicago

At Tru by Hilton Naperville Chicago, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center and coffee/tea in a common area.
50-inch Smart TVs come with satellite channels. Desks and wardrobes or closets are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Best Western Naperville Inn
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
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The price is $94
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay (maximum USD 100 per stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

Are free cancellation options available at Tru by Hilton Naperville Chicago?

Tru by Hilton Naperville Chicago offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on Apr 2, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Tru by Hilton Naperville Chicago?

This hotel is located in Naperville, close to Chicago Premium Outlets, Centennial Beach, and Riverwalk Park. You'll also find Nike Sports Complex and Topgolf within a short drive.

Will I be able to park at Tru by Hilton Naperville Chicago?

Yes, self parking is offered for free at the hotel.

Does Tru by Hilton Naperville Chicago feature a casino at the property?

No, Tru by Hilton Naperville Chicago doesn't have a casino.

Is there an indoor pool at Tru by Hilton Naperville Chicago?

Yes, this hotel has an indoor pool.

Is Tru by Hilton Naperville Chicago a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Are there hot tubs at Tru by Hilton Naperville Chicago?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Naperville Chicago have a restaurant that serves breakfast?

Tru by Hilton Naperville Chicago offers free buffet breakfast each morning though there is no restaurant.

Does Tru by Hilton Naperville Chicago allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Naperville Chicago for a fee of USD 50 per pet, per stay.

Does Tru by Hilton Naperville Chicago have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Tru by Hilton Naperville Chicago?

The closest major airport to Tru by Hilton Naperville Chicago is Chicago, IL (DPA-Dupage), which is 13.5 mi away (25 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 29.9 mi away (37-minute drive).

Can I book a room with a balcony at Tru by Hilton Naperville Chicago?

No, at Tru by Hilton Naperville Chicago, there aren't any guestrooms that list a balcony.

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 990 reviews
Rating 8 - Good. 184 out of 990 reviews
Rating 6 - Okay. 85 out of 990 reviews
Rating 4 - Poor. 33 out of 990 reviews
Rating 2 - Terrible. 40 out of 990 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Every person working was a delight. We will definitely book here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean, quite floor considering there were pets allowed. Very attentive, accommodating and friendly staff, main area was clean. Prices were very reasonable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jianan

Stayed 1 night in Dec 2025

10/10 Excellent

Suzan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy this Tru Hotel; it was our second stay. Great location! Friendly, helpful staff. Clean rooms with superb pillows, and nice, bright bathroom lighting. We like their nice assortment of breakfast selections too.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Trina

Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value. Rooms were clean, staff was friendly, and a good array of amenities. Would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clen room, comfortable bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and the pancake meaker at breakfast was top notch!
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience all around
Stayed 1 night in Oct 2025

2/10 Terrible

Courtney

Disliked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
It is a nice hotel, but we were surprised when someone opened our door, without a key, and walked into our room. She had been moved to a room that locked, forgot something in our bathroom, and came to retrieve it. I don't think it should have been rented to us when someone was must moved due to the door not locking from the outside. The manager said he would resolve the issue but we haven't heard anything from him.
Stayed 1 night in Nov 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location. Well maintained. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Everett, Acworth

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Breakfast had lots of great options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Newer property and decor. Convenient location with plenty of places to eat and shop.
Stayed 1 night in Dec 2025