We had to ask for a TV remote. Room had no phone. Bath tub was a mess. Finish was bad and mold around drain. The mattress was about 6" thick and felt like I was sleeping on cement.
Noisy in the morning. The door needed some door bumpers to keep from hitting the door frame.
Everything is OK, only conditioner so loud, I was swich off , but still sound from general condition.
Very good price for the rooms and very clean hotel had a little trouble with ac but not to ruin the stay
Staff was friendly but often not available. We tried ordering room service and nobody answered that phone or the front desk. All the ice makers were broken. Lighting in the rooms was inadequate. While recently renovated, it appears that the bathrooms were not updated.
In the end our stay at this hotel was satisfactory, however that was after switching rooms twice. The air conditioning did not work well in the first two rooms we were given. And the 2nd room had 2 full beds instead of a queen or king like what was in our reservation. The 3rd room we were given was great and worked fine for the rest of our trip, but that was after an hour of switching rooms. Could have been a better experience on the front end.
We had roaches in our room, no hot water! Rm services charges that weren't ours. And mixed up on billing... Still not credited back!
Nice clean and big lounge area with inside restaurant and shops
Everything about this Holiday Inn property was fine except somehow the room smelled slightly of smoke, even though it was a non-smoking room. The room was clean, spacious, and the beds and pillows were comfortable.
We took advantage of the heated indoor swimming pool
The hotel was clean enough, but not great. The reservation process was a bit convoluted. I had a special rate for an event for 2 of my nights, but not the other. So, they gave me two different confirmation numbers and had to check me out then back in. That day they called me to ask (Don't they take notes) and never cleaned my room. There was a CO leak one night and the fire dept came and woke everyone up at 2:30 to air out. That's fine. But the hotel did not tell us there would be no hot water the next morning. When I mentioned it, they said, "We can shuttle you to our sister property to take a shower." That's super convenient when you have a work commitment and no notice that there would even be a hot water issue. No reimbursment, no free drinks, no free appetizer, nothing to compensate.
The rooms were nice and stocked in a typical fashion (except the complimentary toiletries were on the dinky side). There was a pool & fitness room. Parking was good. I appreciated the filtered water machine in the lobby. Since there was no complimentary breakfast, it would’ve been nice if they at least had free coffee other than the machine in the room. The safe in the room didn’t work. It would’ve been nice if there was a door separating the toilet from the vanity and if there would’ve been a fan in there. Also the door to the bathroom was warped and you had to slam it to get it shut. Other than that, it was overall a good hotel for the price.
Located 1.1 mi (1.8 km) from Skokie Theatre, Holiday Inn Chicago North Shore, an IHG Hotel is within a 10-minute drive of Portage Park. This 244-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is available for a fee.
The 244 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Free newspapers, free local calls, and safes are other standard amenities.
At Holiday Inn Chicago North Shore, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Thank you so very much and hope to see you again
We had to ask for a TV remote. Room had no phone. Bath tub was a mess. Finish was bad and mold around drain. The mattress was about 6" thick and felt like I was sleeping on cement.
We do apologize for your inconvenience and going to address this with our staff
Noisy in the morning. The door needed some door bumpers to keep from hitting the door frame.
Thank you and going to being this up to our staff
Thank you and will share this with our staff
Everything is OK, only conditioner so loud, I was swich off , but still sound from general condition.
So sorry about that and we do hope to see you again
Very good price for the rooms and very clean hotel had a little trouble with ac but not to ruin the stay
Awesome! Thank you and going to look into as well
Staff was friendly but often not available. We tried ordering room service and nobody answered that phone or the front desk. All the ice makers were broken. Lighting in the rooms was inadequate. While recently renovated, it appears that the bathrooms were not updated.
Thank you and we do hope to see you again