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MainStay Suites Chicago Schaumburg

2.5 star property

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Suite, 1 Queen Bed, Non Smoking (One-Bedroom Sutie) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪13 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪19 min walk‬
  • Place, Spring Valley
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(71 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Schaumburg

MainStay Suites Chicago Schaumburg places you within a mile (2 km) of Woodfield Mall and Spring Valley. This 120-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Woodfield Mall - 13 min walk - 0.7 miles
  • AMC Streets Of Woodfield 20 - 18 min walk - 1.0 mile
  • LEGOLAND® Discovery Center - 19 min walk - 1.1 miles
  • Spring Valley - 3 min drive - 0.9 miles
  • FireZone - 4 min drive - 1.6 miles

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Panera Bread - ‬7 min walk

About this property

MainStay Suites Chicago Schaumburg

Guests of MainStay Suites Chicago Schaumburg enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities, a picnic area, and a vending machine.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Kitchenettes, refrigerators, and microwaves are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

Is a free cancellation option available at MainStay Suites Chicago Schaumburg?

MainStay Suites Chicago Schaumburg provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do around MainStay Suites Chicago Schaumburg?

This hotel is located in Schaumburg within a short 16-minute walk of Woodfield Mall. You'll also find LEGOLAND® Discovery Center and Topgolf within a short drive.

Is parking available on site at MainStay Suites Chicago Schaumburg?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does MainStay Suites Chicago Schaumburg feature a casino on the premises?

No, MainStay Suites Chicago Schaumburg doesn't have a casino.

Will I find an indoor pool at MainStay Suites Chicago Schaumburg?

No, there is no indoor pool at this hotel.

Is MainStay Suites Chicago Schaumburg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a 24-hour gym and a 24-hour front desk.

Does MainStay Suites Chicago Schaumburg have a hot tub?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Chicago Schaumburg feature a restaurant that includes a breakfast menu?

No, MainStay Suites Chicago Schaumburg doesn't have a restaurant that serves breakfast.

Will MainStay Suites Chicago Schaumburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Chicago Schaumburg for a fee of USD 10 per pet, per day.

Does MainStay Suites Chicago Schaumburg have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from MainStay Suites Chicago Schaumburg?

The closest major airport to MainStay Suites Chicago Schaumburg is Chicago O'Hare Intl. Airport (ORD), which is 14.4 mi away (24 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 13.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Chicago Schaumburg?

No, there aren't any guestrooms with balconies at MainStay Suites Chicago Schaumburg.

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ants. The smell was bad. The furniture was old.
Stayed 11 nights in Mar 2026

2/10 Terrible

TaShawn

Stayed 1 night in Jan 2026

10/10 Excellent

Azamat, Chicago

Stayed 7 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
great friendly staff
Stayed 14 nights in Jan 2026

6/10 Okay

William

Stayed 1 night in Jan 2026

10/10 Excellent

Xzavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

jaime

Stayed 5 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a dog in it when w e checked in moved rooms and that room was disgusting. Stains all over the furniture had to put sheets done to sit on couch. There was mold everywhere in the kitchen and bathroom. Ac didnt work. Manager did nothing...we were on 2nd floor our friends on 3rd and she had cructhes and elevator was broken. Completely disgusting will absolutely neber go back
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, great value
Stayed 14 nights in Dec 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was in nice condition. Just wish the beds were bigger and there was a second nightstand. Also, please get the elevator fixed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Sinethemba

Stayed 4 nights in Dec 2025

10/10 Excellent

Candace

Stayed 9 nights in Dec 2025

4/10 Poor

Saul

Good
Stayed 1 night in Dec 2025

4/10 Poor

Olubunmi

Stayed 1 night in Dec 2025

8/10 Good

Amorette

Staff was very courteous, just missing a table in the room.
Stayed 3 nights in Dec 2025

4/10 Poor

LaKeyvia

On Thursday, December 4th, 2025 I checked into room 115. While entering the room I could immediately smell smoke, like someone had been smoking inside that room. I tried to withstand it, but after about an hour or hour and a half my nostrils started to burn so I went to the front counter to inform James. He was kind enough to offer me another room. The next room we entered had the smoke smell as well so we went to room 112. Room 112 didn't have the smell of smoked, looked okay to stay in. Around 6pm while getting ready to shower, I noticed some ants on the floor. I didn't make a big deal because I got rid of them. On Friday, December 5th, 2025 around 3:15pm as I was sitting on the bed I heard the heating/cooling system on the wall make a disturbing sound and then there was a burning smell that followed. The heat had been working just fine beforehand. The room was set at 73 and went down to 71. I had ordered a small pizza and mozzarella triangles from Giordano's. I put the box with the rest of the pizza on the flattop stove.
Stayed 2 nights in Dec 2025

6/10 Okay

Minsu

Liked: Staff & service
Disliked: Cleanliness
The vents are full of mode
Stayed 10 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Washers and dryers reasonably priced. $2 & $2.25 respectively. Excellent for the price. Hot water could be hotter. Limited channels on television. Staff is very helpful.
Stayed 5 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
Staff, John was rude and unprofessional. He refused to let me check in after i was checked out for 5 days.
Stayed 4 nights in Oct 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Arik

Liked: Cleanliness
Awesome kitchenette, comfy bed, great bathroom
Stayed 7 nights in Nov 2025

4/10 Poor

Adekemi

Stayed 4 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
MOD John was rude and blocked me from checking in. His attitude was poor. John has no business being in his role.
Stayed 10 nights in Nov 2025

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