Skip to main content
Beginning of main content

Hawthorn Suites by WY Chicago Schaumburg

3.0 out of 5.0

Recent guest reviews

The place looks great until you get to the details. One side of the bed was tucked in, the other wasn't. When I investigated why, I found hairs in the bed. They couldn't have changed the sheets. Lucky they had extra sheets in the closet so I slept with the extras. I found napkins on the side of the night stand and a bullet on the floor. They need to be a better job at cleaning the rooms.

We were pleased with the spaciousness of our room and it was very comfortable. We will be back. Recommend getting to breakfast early as food is not replenished regularly. Same situation for the evening complimentary snacks.

Room was nice and functional. Full fridge and cook top were great.

breakfast was good, location was good, lots of things not working, hotel lacks maintenance

Comfortable hotel, helpful staff, and a very convinient location. Each room has an ice maker, and a kitchenette. We used their gym and guest laundry. The only downside is no pool. Breakfast was usual: eggs, meat, waffles, cereal, fruit, yogurt, oatmeal and toasts. We stayed at the hotel for a week and will be back there when visiting in Schaumburg again.

Wonderful hotel that is near all kinds of places. Great room and breakfast. Nice staff, helpful. Room had fridge, mircowave, dishwasher, sink, stove. Nice bathroom and so clean. There was a work-out room and laundry/ vending machines. Breakfast had so many choices, you will not be hungry at all. So much shopping near by and restaurants to choose from. Easy to get around the area.

The room finishes were very nice, the bed was comfortable, and they provided a good complete breakfast. Unfortunately, the refrigerator sounded like someone was breaking into the room every time it kicked on and the doors to the conjoining room were not very sound resistant.

Enjoyed the weekend here. Great location, close to restaurants and shopping mall. Something foreveryone nearby. Clean rooms, free parking, free wifi and free breakfast. The perfect choice!

Definitely met my expectations. Was a good deal for the price. I would go back

Good staff. Clean room. Great location becAuse it is close to the mall and stores and restaurants.i would recommend this hotel. Good for families because it has a kitchen and it is fairing a big sized room.

comfortable, sale and conveniently located. good breakfast too.

Great location for my business trip. Nice room with good amenities in room.

Great Location. Very friendly staff. Rooms are clean and spacious. Can highly recommend it.

I enjoyed my stay at this hotel. It was very affordable, was clean in my room, and had great amenities including a kitchen with stove, full sized refrigerator, and microwave. WiFi was free for all guests. The location was also safe. The front desk staff even helped me to find out how to get an iPASS transponder to save me time when I was to get back on the roadways the next day. I would stay here again or recommend family, friends, or business colleagues to stay here, especially if they're on a budget.

The kindness of everyone on staff far exceeded everything else, even the free laundry services, the free shuttle, the free movies, the cleanliness of our room. The price for the quality far exceeded any other hotel we stayed at throughout our vacation. Congratulations, Candlewood Suites.

Great people at the front desck always ready to help you. Comfortable and clean rooms and close to several restaurants and the Woodfield Mall.

My husband and I spent one night at the Candlewood Suites Chicago/Schaumberg after attending the show at Medieval Times. The hotel is in an excellent location. The room had a bed, desk, television, DVD/VCR player, kitchenette (with cooking implements and full refrigerator), and bathroom. The front desk has DVDs and videos you can view for free in your room. Our stay would have been a great experience except for the fact that the room smelled odd/funny and used toilet paper was in the toilet when we arrived. That made us wish we had selected another hotel.

My boyfriend and i had an amazing time staying at the Candlewood Suites. Its his birthday weekend so i wanted it to be special. The mall and restaurants were so close to enjoy a nice meal just the two of us!! the room was clean and felt like home. Will definatly recommend to a friend and will come back.. thanks so much!

Friendly staff. Good location. Quiet. Didn't know Candlewood doesn't provide cleaning service. otherwise I would book another priority club chain.

Great location close to sshopping and highway.

Room options

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed

Queen 1 | Sleeps 4

Guest reviews for Hawthorn Suites by WY Chicago Schaumburg

Everyone (5) Business (6) Couples (9) Family (2) Other (3)
3

the hidden things.

Everyone

The place looks great until you get to the details. One side of the bed was tucked in, the other wasn't. When I investigated why, I found hairs in the bed. They couldn't have changed the sheets. Lucky they had extra sheets in the closet so I slept with the extras. I found napkins on the side of the night stand and a bullet on the floor. They need to be a better job at cleaning the rooms.

By on Sep 24, 2017

Review comment responded on Sep 26, 2017

Thank you for taking the time to post your review. Your comments are very important to us improving our brand. We're so sorry we did not meet your expectations during your stay with regards to your room and housekeeping service. We are working hard to improve our guest experiences at our hotel. I will be sure to share your comments so we are moving in the right direction. Please reach out to us at as soon as possible. We would love the opportunity to exceed your expectations at your next visit.

4

spacious room, comfortable stay!

Everyone

We were pleased with the spaciousness of our room and it was very comfortable. We will be back. Recommend getting to breakfast early as food is not replenished regularly. Same situation for the evening complimentary snacks.

By , from Grand Rapids, MI on Oct 23, 2016

5

very practical for long term and short stays

Everyone

Room was nice and functional. Full fridge and cook top were great.

By , from Canada on Oct 15, 2016

2

needs lots of maintenance

Everyone

breakfast was good, location was good, lots of things not working, hotel lacks maintenance

By on Aug 7, 2016

Review comment responded on Oct 5, 2016

Thank you for your comments and feedback. Your message has been shared with the staff. We look forward to serving your needs in the future. Thank you.

4

nice hotel close to dinning and shopping.

Everyone

Comfortable hotel, helpful staff, and a very convinient location. Each room has an ice maker, and a kitchenette. We used their gym and guest laundry. The only downside is no pool. Breakfast was usual: eggs, meat, waffles, cereal, fruit, yogurt, oatmeal and toasts. We stayed at the hotel for a week and will be back there when visiting in Schaumburg again.

By , from Saginaw,MI on Jul 30, 2016

Review comment responded on Oct 5, 2016

Thank you for your comments and feedback. Your message has been shared with the staff. We look forward to serving your needs in the future. Thank you.

5

went to my little pony fair

Families

Wonderful hotel that is near all kinds of places. Great room and breakfast. Nice staff, helpful. Room had fridge, mircowave, dishwasher, sink, stove. Nice bathroom and so clean. There was a work-out room and laundry/ vending machines. Breakfast had so many choices, you will not be hungry at all. So much shopping near by and restaurants to choose from. Easy to get around the area.

By on Jun 30, 2015

3

nice hotel

BusinessTravelers

The room finishes were very nice, the bed was comfortable, and they provided a good complete breakfast. Unfortunately, the refrigerator sounded like someone was breaking into the room every time it kicked on and the doors to the conjoining room were not very sound resistant.

By on May 22, 2015

5

awesome weekend getaway!

Couples

Enjoyed the weekend here. Great location, close to restaurants and shopping mall. Something foreveryone nearby. Clean rooms, free parking, free wifi and free breakfast. The perfect choice!

By on Apr 6, 2015

5

great place

BusinessTravelers

Definitely met my expectations. Was a good deal for the price. I would go back

By on Mar 9, 2015

3

great time

Singles

Good staff. Clean room. Great location becAuse it is close to the mall and stores and restaurants.i would recommend this hotel. Good for families because it has a kitchen and it is fairing a big sized room.

By on Jan 15, 2015