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Hawthorn Suites by WY Chicago Schaumburg

3.0 out of 5.0

1200 Bank Drive Schaumburg IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Within a short walk of Woodfield Mall, Hawthorn Suites by WY Chicago Schaumburg is within a mile (2 km) of Legoland Discovery Center. This 120-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. Also close to this Schaumburg hotel are Schaumburg Medieval Times and Ned Brown Forest Preserve.


Dining

Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 120 air-conditioned rooms feature kitchens with refrigerators and microwaves. TVs come with cable channels, and free WiFi keeps guests connected. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Hawthorn Suites by WY Chicago Schaumburg features a fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.

Guest reviews for Hawthorn Suites by WY Chicago Schaumburg

Everyone (6) Business (6) Couples (9) Family (2) Other (3)
3
Everyone

Had some issues with checkin, as the we had to wait about 20 min go the room to be ready (4:00ish). Room was big, with frog, stove top, dishwasher and sink. Bathroom didn’t have a vanity, counter or electric outlets. Mattress was not that comfortable and was really loud when you moved or rolled over. Living area had a couch and a huge desk/table separating kitchen and living room. Hotel was pretty quiet. Breakfast is only from 6-9 during the week. We were out late on a week night so we missed it all together. Probably wouldn’t stay there again.

By on Mar 30, 2018

Review comment responded on Apr 2, 2018

Hello, We shared your experience with our team and thank and appreciate your feedback. It will help us better our service. We apologize that we did not meet your expectation and for any inconvenience that may have occurred during your stay. We do hope you will give us another chance and choose to stay with us again.

3

the hidden things.

Everyone

The place looks great until you get to the details. One side of the bed was tucked in, the other wasn't. When I investigated why, I found hairs in the bed. They couldn't have changed the sheets. Lucky they had extra sheets in the closet so I slept with the extras. I found napkins on the side of the night stand and a bullet on the floor. They need to be a better job at cleaning the rooms.

By on Sep 24, 2017

Review comment responded on Sep 26, 2017

Thank you for taking the time to post your review. Your comments are very important to us improving our brand. We're so sorry we did not meet your expectations during your stay with regards to your room and housekeeping service. We are working hard to improve our guest experiences at our hotel. I will be sure to share your comments so we are moving in the right direction. Please reach out to us at as soon as possible. We would love the opportunity to exceed your expectations at your next visit.

4

spacious room, comfortable stay!

Everyone

We were pleased with the spaciousness of our room and it was very comfortable. We will be back. Recommend getting to breakfast early as food is not replenished regularly. Same situation for the evening complimentary snacks.

By , from Grand Rapids, MI on Oct 23, 2016

5

very practical for long term and short stays

Everyone

Room was nice and functional. Full fridge and cook top were great.

By , from Canada on Oct 15, 2016

2

needs lots of maintenance

Everyone

breakfast was good, location was good, lots of things not working, hotel lacks maintenance

By on Aug 7, 2016

Review comment responded on Oct 5, 2016

Thank you for your comments and feedback. Your message has been shared with the staff. We look forward to serving your needs in the future. Thank you.

4

nice hotel close to dinning and shopping.

Everyone

Comfortable hotel, helpful staff, and a very convinient location. Each room has an ice maker, and a kitchenette. We used their gym and guest laundry. The only downside is no pool. Breakfast was usual: eggs, meat, waffles, cereal, fruit, yogurt, oatmeal and toasts. We stayed at the hotel for a week and will be back there when visiting in Schaumburg again.

By , from Saginaw,MI on Jul 30, 2016

Review comment responded on Oct 5, 2016

Thank you for your comments and feedback. Your message has been shared with the staff. We look forward to serving your needs in the future. Thank you.

5

went to my little pony fair

Families

Wonderful hotel that is near all kinds of places. Great room and breakfast. Nice staff, helpful. Room had fridge, mircowave, dishwasher, sink, stove. Nice bathroom and so clean. There was a work-out room and laundry/ vending machines. Breakfast had so many choices, you will not be hungry at all. So much shopping near by and restaurants to choose from. Easy to get around the area.

By on Jun 30, 2015

3

nice hotel

BusinessTravelers

The room finishes were very nice, the bed was comfortable, and they provided a good complete breakfast. Unfortunately, the refrigerator sounded like someone was breaking into the room every time it kicked on and the doors to the conjoining room were not very sound resistant.

By on May 22, 2015

5

awesome weekend getaway!

Couples

Enjoyed the weekend here. Great location, close to restaurants and shopping mall. Something foreveryone nearby. Clean rooms, free parking, free wifi and free breakfast. The perfect choice!

By on Apr 6, 2015

5

great place

BusinessTravelers

Definitely met my expectations. Was a good deal for the price. I would go back

By on Mar 9, 2015