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MainStay Suites Chicago Schaumburg

Property class: 2.5

Choose dates to view prices

Photo gallery for MainStay Suites Chicago Schaumburg

A modern hotel lobby with a reception desk, a seating area with a sofa and armchairs, a large window with curtains, and an exit sign.
A modern kitchen with a black refrigerator, a microwave, a coffee maker, and a sink.
A hotel room with a dining area, a sofa, a TV, and a window with curtains.
A modern hotel room with a long white table, seating, a flat-screen TV, and a buffet setup.
A hotel room with a bed, a TV, a dresser, a mirror, and a view into the kitchen.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪13 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪19 min walk‬
  • Place, Spring Valley
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(78 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

A bathroom with a shower, a sink, and a mirror.

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

A bathroom with a white sink, a mirror, a shower with a handheld showerhead, and grab bars.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a wooden dining table, a sofa, a TV, and a kitchen area.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Schaumburg

MainStay Suites Chicago Schaumburg places you within a mile (2 km) of Woodfield Mall and AMC Streets Of Woodfield 20. This 120-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Woodfield Mall - 13 min walk - 0.7 miles
  • AMC Streets Of Woodfield 20 - 18 min walk - 1.0 mile
  • LEGOLAND® Discovery Center - 19 min walk - 1.1 miles
  • Spring Valley - 3 min drive - 0.9 miles
  • Schaumburg Convention Center - 5 min drive - 3.1 miles

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Piccolo Buco - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Auntie Anne's - ‬17 min walk

About this property

MainStay Suites Chicago Schaumburg

Guests of MainStay Suites Chicago Schaumburg enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities, barbecue grills, and a picnic area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Kitchenettes, refrigerators, and microwaves are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

Is a free cancellation option available at MainStay Suites Chicago Schaumburg?

MainStay Suites Chicago Schaumburg provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MainStay Suites Chicago Schaumburg?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Schaumburg on Nov 17, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around MainStay Suites Chicago Schaumburg?

This hotel is located in Schaumburg, a short 16-minute walk from Woodfield Mall and also 19 minutes on foot from AMC Streets Of Woodfield 20. You'll also find LEGOLAND® Discovery Center and Topgolf within a short drive.

Is parking available on site at MainStay Suites Chicago Schaumburg?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does MainStay Suites Chicago Schaumburg feature a casino on the premises?

No, MainStay Suites Chicago Schaumburg doesn't have a casino.

Will I find an indoor pool at MainStay Suites Chicago Schaumburg?

No, there is no indoor pool at this hotel.

Is MainStay Suites Chicago Schaumburg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a 24-hour gym and a 24-hour front desk.

Does MainStay Suites Chicago Schaumburg have a hot tub?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Chicago Schaumburg feature a restaurant that includes a breakfast menu?

No, MainStay Suites Chicago Schaumburg doesn't have a restaurant that serves breakfast.

Will MainStay Suites Chicago Schaumburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Chicago Schaumburg for a fee of USD 10 per pet, per day.

Does MainStay Suites Chicago Schaumburg have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from MainStay Suites Chicago Schaumburg?

The closest major airport to MainStay Suites Chicago Schaumburg is Chicago O'Hare Intl. Airport (ORD), which is 14.4 mi away (24 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 13.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Chicago Schaumburg?

No, there aren't any guestrooms with balconies at MainStay Suites Chicago Schaumburg.

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 124 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmine at the front desk was very sweet and kind took care of me and the housekeepers were very sweet
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price. Have been there several times. However, I bring my own pan, plates and other cooking items. Excellent restaurant across the street.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Property not maintained well and terrible amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! I had an issue and it was resolved right away!
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Need to recruit house keeping who knows English
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place if you like the ghetto. Within a minute of parking my car, and walking away, people surrounded my car trying to get in. Noise all throughout the night, and noisy people always in the halls. Will never stay again.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
There was a pungent smell whole stay and nobody change the sheets or care to give extra towels property was good bit there was a lack of cleanliness
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
TV channels need upgrade. Also lost reception for the better part of two days. Room was clean and comfortable enough for the price. Staff was very helpful. Jasmine was particularly friendly and accommodating.
Stayed 9 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping is not responsive. Front desk is ok, but do not communicate with other staff. AC doesn't work well. Most important cam smell pot inside the hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, great value
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great friendly staff
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing renovations. Renovated rooms were nice, properly equipped with kitchen utensils. Not fancy but not overpriced. Manager and staff very nice. Could use more choices for channels on television.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Awesome kitchenette, comfy bed, great bathroom
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Clean room and staff
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Need overall update from floor to ceiling. Currently working on the 3rd floor. Staff is excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff very helpful Valerie went above her duty my taxi didn't turn up and she went above her duty to get me to the airport i catch my flight thank you very much
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
A nice place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff, decent room.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very nice very quiet very clean
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Wonderful staff, okay property
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay.
Stayed 11 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my lodging.
Stayed 1 night in Apr 2025