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voco Chiayi by IHG

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Photo gallery for voco Chiayi by IHG

Daily buffet breakfast for a fee
Bar (on property)
Bar (on property)
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Place, Chiayi Cultural and Creative Industries Park
    ‪4 min drive‬
  • Place, Jia-Le-Fu Tourism Night Market
    ‪5 min drive‬
  • Place, Art Site of Chiayi Railway Warehouse
    ‪5 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • City view
  • 427 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Japanese)

Suite, 1 Twin Bed (Japanese) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Twin Bed (Japanese)

  • City view
  • 747 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Kids Theme)

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 1815 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Pet Friendly)

  • City view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds (Pet Friendly)

  • City view
  • 356 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds (Sleeper Sofa)

  • City view
  • 534 sq ft
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Chiayi City

Located in West District within a mile (2 km) of Taiwan Hinoki Museum, voco Chiayi by IHG is within 2 miles (3 km) of Art Site of Chiayi Railway Warehouse. This 4.5-star hotel has 369 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Taiwan Hinoki Museum - 17 min walk - 1.0 mile
  • Chiayi Cultural and Creative Industries Park - 4 min drive - 1.2 miles
  • Jia-Le-Fu Tourism Night Market - 5 min drive - 1.5 miles
  • Art Site of Chiayi Railway Warehouse - 5 min drive - 1.5 miles
  • Chiayi Art Museum - 5 min drive - 1.7 miles

Getting around

  • Chiayi Station - 10 min drive
  • Chiayi (CYI) - 13 min drive

Restaurants

  • ‪臺灣第一家鹽酥雞 - ‬14 min walk
  • ‪川野風華日式料理 - ‬8 min walk
  • ‪阿里山火雞肉飯 - ‬10 min walk
  • ‪大胖林 - ‬16 min walk
  • ‪嘉義福容Voco酒店 田園西餐廳 - ‬2 min walk

About this property

voco Chiayi by IHG

Built in 2024, the brand new voco Chiayi by IHG offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, access to locker space, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include meeting rooms, a free kid's club, and a reception hall.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Minibars, safes, and desks are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

voco Chiayi by IHG Hotel

voco Chiayi an IHG Hotel

voco Chiayi by IHG Chiayi City

voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

Are free cancellation options available at voco Chiayi by IHG?

Voco Chiayi by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at voco Chiayi by IHG?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at voco Chiayi by IHG on Jun 4, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around voco Chiayi by IHG?

This hotel is situated in West District, close to Wenhua Road Night Market, Art Site of Chiayi Railway Warehouse, and Chiayi Cultural and Creative Industries Park. You'll also find Jia-Le-Fu Tourism Night Market and Forest Song within a short drive.

Will I be able to park at voco Chiayi by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, an electric car charging station is also available. You'll find a max of 1 space per unit.

Are there luxury amenities available at voco Chiayi by IHG?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a bar/lounge at this hotel.

Does voco Chiayi by IHG have a casino?

No, voco Chiayi by IHG doesn't have a casino.

Will I find an indoor pool at voco Chiayi by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at voco Chiayi by IHG?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Does voco Chiayi by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does voco Chiayi by IHG have a restaurant with a breakfast menu?

Yes, voco Chiayi by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will voco Chiayi by IHG allow pets to stay for free?

Yes, cats and dogs stay free at voco Chiayi by IHG and the property also provides food and water bowls and litter boxes.

Does voco Chiayi by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to voco Chiayi by IHG?

The closest major airport to voco Chiayi by IHG is Chiayi (CYI), which is 3.6 mi away (13 minutes by car).

Can I book a room with a balcony at voco Chiayi by IHG?

No, you won't find guestrooms with balconies at voco Chiayi by IHG.

voco Chiayi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 164 reviews
Rating 8 - Good. 37 out of 164 reviews
Rating 6 - Okay. 10 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elaine ILi

Liked: Cleanliness, staff & service, amenities
Clean room, nice staffs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tzu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with chill atmosphere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is so nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Chih Hung

Liked: Cleanliness, staff & service, amenities
GOOD
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wan jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025
Verified

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xue

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The hotel has friendly staffs. But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has a group friendly staffs. But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
It is unacceptable to see "China Taiwan" in the order information.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Chia-Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨的客房、親切的服務人員、親子設施以及水療區，房內還有mini bar。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI-AN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒的體驗
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chihyun

Liked: Cleanliness, staff & service, amenities
是
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yu-Hsuan

Liked: Cleanliness, staff & service, amenities
櫃檯人員主動協助換高樓層城市景房，棒！
Stayed 1 night in Feb 2026
Verified

8/10 Good

TE LIANG

Liked: Cleanliness, staff & service, amenities
停車方便，櫃檯員工親切，還有提供入住禮(小包裝老楊方塊酥)，客房乾淨明亮舒適。飯店七樓有游泳池及溫水SPA區，但是更衣室內只有兩個淋浴間，頗不方便。另外，飯店沒有提供自助洗衣設施，不利長期住宿商務客運用。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iling

Liked: Cleanliness, staff & service, amenities
服務很好
Stayed 1 night in Jan 2026