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voco Chiayi by IHG

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for voco Chiayi by IHG

Indoor pool
Bar (on property)
Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Gym

Explore the area

Map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Wenhua Road Night Market
    ‪15 min walk‬
  • Alishan Forest Railway Garage Park
    ‪18 min walk‬
  • Jia-Le-Fu Tourism Night Market
    ‪18 min walk‬
  • Chiayi (CYI)
    ‪9 min drive‬

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Room options

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Multiple Beds (Kids Theme)

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Japanese)

Suite (Japanese) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Japanese)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, Multiple Beds, Bathtub

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Chiayi City

Located in West District, voco Chiayi by IHG is within a 10-minute stroll of sights such as Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse. This 4.5-star hotel has 369 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Art Site of Chiayi Railway Warehouse - 5 min walk - 0.3 miles
  • Wenhua Road Night Market - 15 min walk - 0.8 miles
  • Alishan Forest Railway Garage Park - 18 min walk - 1.0 mile
  • Jia-Le-Fu Tourism Night Market - 18 min walk - 1.0 mile
  • Kuai Yi Forest Village - 2 min drive - 1.3 miles

Getting around

  • Chiayi Station - 8 min walk
  • Chiayi (CYI) - 12 min drive

Restaurants

  • ‪50嵐 - ‬6 min walk
  • ‪嘉義車頭火雞肉飯 - ‬8 min walk
  • ‪涼麵四味果汁友愛店 - ‬6 min walk
  • ‪21世紀風味館 - ‬4 min walk
  • ‪石二鍋 - ‬5 min walk

About this property

voco Chiayi by IHG

Luxury hotel with 2 restaurants and a 24-hour fitness center
Built in 2024, the brand new voco Chiayi by IHG offers an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a train station shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a free kid's club, and a reception hall.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with digital channels and Netflix. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and desks are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

Are free cancellation options available at voco Chiayi by IHG?

Voco Chiayi by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around voco Chiayi by IHG?

This hotel is situated in West District within a 10-minute walk of Art Site of Chiayi Railway Warehouse, Taiwan Hinoki Museum, and Chiayi Cultural and Creative Industries Park. You'll also find Wenhua Road Night Market and Jia-Le-Fu Tourism Night Market less than a mile away.

Is there parking available at voco Chiayi by IHG?

Yes, self parking is offered for free at the hotel. Though parking is available on request, electric car charging is also available. You'll find a max of 1 space per unit.

Does voco Chiayi by IHG have a casino?

No, voco Chiayi by IHG doesn't have a casino.

Will I find an indoor pool at voco Chiayi by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at voco Chiayi by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does voco Chiayi by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does voco Chiayi by IHG have a restaurant with a breakfast menu?

Yes, voco Chiayi by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will voco Chiayi by IHG allow pets to stay for free?

No, pets aren't allowed at voco Chiayi by IHG.

Does voco Chiayi by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to voco Chiayi by IHG?

The closest major airport to voco Chiayi by IHG is Chiayi (CYI), which is 3.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at voco Chiayi by IHG?

No, there aren't any guestrooms with balconies at voco Chiayi by IHG.

voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 97 reviews
Rating 8 - Good. 21 out of 97 reviews
Rating 6 - Okay. 7 out of 97 reviews
Rating 4 - Poor. 4 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

10/10 Excellent

Elizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

寧靜舒適

環境寧靜，自助早餐豐富，食物都適合長者。
Stayed 1 night in Mar 2025

10/10 Excellent

Chin Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Meiyin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wen-hung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Han-Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

LIPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新飯店就是讚

乾淨又漂亮，停車方便，服務很好，會再回來
Stayed 1 night in Feb 2025

10/10 Excellent

HSIN YU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

liu

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

SHIHKAI, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tzu yin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

CHEN WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

chinching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yi Ying

Stayed 1 night in Dec 2024

10/10 Excellent

MOTOHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が気持ちよかったです。とても綺麗な設備でした。
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024