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South Urban Hotel

3.5 star property

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Photo gallery for South Urban Hotel

Garden
Interior
Interior entrance
Lobby
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 65 Gongming Road, East District, Chiayi City, 600013
  • Place, Alishan Forest Railway Garage Park
    ‪12 min walk‬
  • Place, Kuai Yi Forest Village
    ‪12 min walk‬
  • Place, Wenhua Road Night Market
    ‪12 min walk‬

Room options

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window.

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a desk with a chair, a television, and a fruit plate on the side table.

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Chiayi City

Located in East District within a 5-minute walk of Hsinchu Cheng Huang Temple, South Urban Hotel is within a 15-minute stroll of Wenhua Road Night Market. This 100-room, 3.5-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Chiayi Cultural Park - 11 min walk - 0.6 miles
  • Alishan Forest Railway Garage Park - 12 min walk - 0.7 miles
  • Kuai Yi Forest Village - 12 min walk - 0.7 miles
  • Hinoki Village - 12 min walk - 0.7 miles
  • Wenhua Road Night Market - 12 min walk - 0.7 miles

Getting around

  • Chiayi Beimen Station - 14 min walk
  • Chiayi (CYI) - 19 min drive

Restaurants

  • ‪楊記牛肉麵 - ‬3 min walk
  • ‪可口火雞肉飯 - ‬2 min walk
  • ‪八方雲集嘉義公明店 - ‬2 min walk
  • ‪50嵐 - ‬4 min walk
  • ‪東門雞肉飯 - ‬4 min walk

About this property

South Urban Hotel

South Urban Hotel features free WiFi in public areas, a business center, and a seasonal outdoor pool. The front desk is staffed 24 hours a day to help with access to locker space and luggage storage. Additional amenities include a meeting room, a water dispenser, and a banquet hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 380 for adults and TWD 250 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 嘉義市旅館097號

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to December.
  • Pool access available from 3:00 PM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

South Urban Hotel Chiayi
South Urban Chiayi
South Urban Hotel Chiayi City
South Urban Chiayi City
South Urban
South Urban Hotel Hotel
South Urban Hotel Chiayi City
South Urban Hotel Hotel Chiayi City

Frequently asked questions

What's there to see near South Urban Hotel ?

This hotel is situated in East District within a 10-minute walk of Chiayi Park and Chiayi Old Prision Museum. You'll also find Wenhua Road Night Market and Kuai Yi Forest Village less than a mile away.

How much does it cost to stay at South Urban Hotel ?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at South Urban Hotel on Jun 23, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at South Urban Hotel ?

No, there isn't parking available at the hotel.

Does South Urban Hotel include a casino at the property?

No, South Urban Hotel doesn't have a casino.

Will I find an indoor pool at South Urban Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3:00 PM and 7:00 PM and the seasonal pool is normally open from April until December.

What will couples enjoy most about a stay at South Urban Hotel ?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and slippers as well as a restaurant.

Does South Urban Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does South Urban Hotel have a restaurant with a breakfast menu?

Yes, South Urban Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will South Urban Hotel allow pets to stay for free?

No, pets aren't allowed at South Urban Hotel though service animals are welcome.

Does South Urban Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from South Urban Hotel ?

The closest major airport to South Urban Hotel is Chiayi (CYI), which is 4.7 mi away (19 minutes by car).

Are there rooms with balconies at South Urban Hotel ?

No, there aren't any guestrooms at South Urban Hotel that offer a balcony.

South Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 800 reviews
Rating 8 - Good. 297 out of 800 reviews
Rating 6 - Okay. 65 out of 800 reviews
Rating 4 - Poor. 17 out of 800 reviews
Rating 2 - Terrible. 9 out of 800 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay! Friendly staff, comfortable room, nice view! The pool was lovely as well!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

CHENG MU

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hsin-Chieh

Liked: Cleanliness, staff & service, amenities
Good arrangement
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Iikka

Liked: Cleanliness, staff & service, amenities
Clean and modern rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gako

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas are very modern, comfortable, and clean.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ming chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and the staffs are very friendly. The surrounding area are very quiet. We will come back to stay when we travel again to 嘉義。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YANCHI

Liked: Amenities, property conditions & facilities
Staff are courteous and helpful. Dropped my credit card and some cash in hotel lobby. They were picked up and returned to me when I checked out next morning. Very much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy hotel stayers

south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

JIH-HUI

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very comfortable, Western-style hotel on the east side of Chiayi. On-site restaurant providing meals as well as a breakfast buffet. Staff is very friendly, and there's enough English spoken to communicate your needs and critical information. I appreciate they are able and willing to order taxi service and can indicate whether you prefer to pay by cash or credit card. Rooms are very comfortable. Mostly local language television stations but a few English stations for movies and news. Would definitely stay here again!
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

LIHSUAN

Liked: Cleanliness, staff & service
Room layout not ideal, bed right at the entrance. No full-length mirror in the whole room. Long queue for breakfast, had to give up.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LC

comfortable
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveler

checl in and check out time is not flexibel
Stayed 1 night in Jan 2025
Verified

8/10 Good

Yu Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很新很乾淨，床很舒適，燈光明亮，位置方便，步行至文化路夜市約15分鐘。唯一美中不足的是本次入住的房間鄰近電梯，隔音稍差。又適逢泳池季節性關閉，未能體驗一番，有點可惜。其他都很棒。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEICHEN

Liked: Cleanliness, staff & service, property conditions & facilities
房間空間足夠，有浴缸很棒！ 提供免費停車，對面有ubike租借站，非常方便。停車位無保留位置，採先到先停。若無車位，飯店有提供指定路段停車和代繳停車費。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities
服務人員很用心 服務細膩 大推
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kuangchi

Liked: Cleanliness, staff & service, amenities
房間乾淨、員工友善
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, amenities
客房乾淨，尤其浴室裝潢格調很好，早餐也不錯
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities
客室は清潔です。スタッフはフロント、清掃、朝食会場といずれも親切でした。 部屋の電気が多く、明るくて使いやすかったです。 また、バスタブもありゆっくりできました。、
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wei-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很多現做菜色，不是冷凍食品，選項還算多。客房乾淨整潔。非假日時地下停車場不會很滿。
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境超讚 非常喜歡
Stayed 1 night in Nov 2025