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South Urban Hotel

3.5 star property
Hotel in Chiayi City with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for South Urban Hotel

Garden
Interior entrance
Interior
Lobby
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 65 Gongming Road, East District, Chiayi City, 600013
  • Place, Kuai Yi Forest Village
    ‪12 min walk‬
  • Place, Alishan Forest Railway Garage Park
    ‪13 min walk‬
  • Place, Wenhua Road Night Market
    ‪14 min walk‬
  • Airport, Chiayi (CYI)
    ‪14 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, laptop workspace, free WiFi

Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, laptop workspace, free WiFi

Family Room

  • Sleeps 4

View all photos for Standard Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

  • Sleeps 2

About the neighborhood

Chiayi City

Located in East District, South Urban Hotel is adjacent to Hsinchu Cheng Huang Temple and within a 10-minute stroll of Chenghuang Temple. This 100-room, 3.5-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Chiayi Park - 7 min walk - 0.4 miles
  • Kuai Yi Forest Village - 12 min walk - 0.7 miles
  • Chiayi Cultural Park - 12 min walk - 0.7 miles
  • Alishan Forest Railway Garage Park - 13 min walk - 0.7 miles
  • Wenhua Road Night Market - 14 min walk - 0.8 miles

Getting around

  • Chiayi Beimen Station - 14 min walk
  • Chiayi (CYI) - 17 min drive

Restaurants

  • ‪八方雲集嘉義公明店 - ‬2 min walk
  • ‪頭家雞肉飯 - ‬4 min walk
  • ‪可口火雞肉飯 - ‬1 min walk
  • ‪楊記牛肉麵 - ‬3 min walk
  • ‪CASA - ‬3 min walk

About this property

South Urban Hotel

Hotel in Chiayi City with a seasonal outdoor pool and a 24-hour front desk
South Urban Hotel features free WiFi in public areas, a business center, and a seasonal outdoor pool. The front desk is staffed 24 hours a day to help with access to locker space and luggage storage. Additional amenities include a meeting room, a vending machine, and a water dispenser.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 380 for adults and TWD 250 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 嘉義市旅館097號

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to December.
  • Pool access available from 3:00 PM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

South Urban Hotel Chiayi
South Urban Chiayi
South Urban Hotel Chiayi City
South Urban Chiayi City
South Urban
South Urban Hotel Hotel
South Urban Hotel Chiayi City
South Urban Hotel Hotel Chiayi City

Frequently asked questions

What's there to see near South Urban Hotel ?

This hotel is situated in East District within a 10-minute walk of Chiayi Park and Chiayi Old Prision Museum. You'll also find Wenhua Road Night Market and Kuai Yi Forest Village less than a mile away.

Is parking available on site at South Urban Hotel ?

No, there isn't parking at this hotel.

Does South Urban Hotel include a casino at the property?

No, South Urban Hotel doesn't have a casino.

Will I find an indoor pool at South Urban Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3:00 PM and 7:00 PM and the seasonal pool is normally open from April until December.

Is South Urban Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and slippers as well as a restaurant.

Does South Urban Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does South Urban Hotel have a restaurant with a breakfast menu?

Yes, South Urban Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will South Urban Hotel allow pets to stay for free?

No, pets aren't allowed at South Urban Hotel though service animals are welcome.

Are there connecting rooms at South Urban Hotel ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from South Urban Hotel ?

The closest major airport to South Urban Hotel is Chiayi (CYI), which is 4.9 mi away (17 minutes by car).

Can I book a room with a balcony at South Urban Hotel ?

No, you won't find guestrooms with balconies at South Urban Hotel .

South Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 754 reviews
Rating 8 - Good. 283 out of 754 reviews
Rating 6 - Okay. 64 out of 754 reviews
Rating 4 - Poor. 17 out of 754 reviews
Rating 2 - Terrible. 8 out of 754 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

CHANGCHING

Stayed 1 night in Oct 2025

10/10 Excellent

TEYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

LIHSUAN

Liked: Cleanliness, staff & service
Room layout not ideal, bed right at the entrance. No full-length mirror in the whole room. Long queue for breakfast, had to give up.
Stayed 1 night in Sep 2025

10/10 Excellent

HUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的旅店大推

本次入住體驗非常不錯，房型寛大乾靜也安靜，頭燈觸控方便，泳池非常棒，空間夠大也全程有救生員，水稍淺了些，早餐還行該有的都有，水果好吃，有機會還會想入住
Stayed 1 night in Sep 2025

10/10 Excellent

Yu Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
Stayed 1 night in Jul 2025

10/10 Excellent

PEI CHUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chih Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chia Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

南院住宿心情

早餐很棒及住宿環境都不錯，服務人員的態度也很好。 唯一的缺點空調的聲音有點大聲，半夜睡覺不得不把它關掉。
豪華雙人一大床
Stayed 1 night in Mar 2025

10/10 Excellent

anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy hotel stayers

south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Stayed 3 nights in Mar 2025

10/10 Excellent

Chien Chung

Stayed 1 night in Feb 2025

10/10 Excellent

YUN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

CHENGJUNG

Stayed 1 night in Feb 2025

10/10 Excellent

KAI CHIEH

Stayed 1 night in Feb 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

ynfeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
checl in and check out time is not flexibel
Stayed 1 night in Jan 2025

10/10 Excellent

MEI-YU

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yaling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LC

comfortable
Stayed 1 night in Dec 2024

8/10 Good

Yuan hung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yan Shi

Stayed 2 nights in Dec 2024