Amazing customer service! This is our absolute favorite place to stay when in Chiang Mai - yes, the facilities and food are wonderful but that staff and customer service are exceptional.
This property is our favorite in Chiang Mai! The staff is absolutely unbelievable! They work extremely hard to serve our every need and are incredibly kind and helpful. From the check in staff to the restaurant staff, and even the drivers of the shuttle, their customer service is unmatched in the region. Thank you for your continued incredible service! By the way, I have stayed at this hotel now a number of times and have had the same incredible service every time - this shows remarkable consistency which I greatly appreciate. I can rely on this hotel staff for a remarkable experience in any season.
This is a very good hotel; the room is large, if a bit too dark; not enough lighting in the room, and there could be another chair or two and a desk. We had the large room, which was very comfortable with a nice small terrace. The hotel has a very small workout area, but sufficient for one or two people. the location on the edge of the old city is good. The service is fine, and they try to go out of their way in answering your questions and giving advice. I recommend it highly: not five star; but certainly 4.5 stars. There is no lift, so if you have mobility problems, stay on the first floor. It has a nice, but not too small, pool: large enough to do a bit of swimming. I found the breakfast selections to be fair; not as good as other hotels I have stayed at in Thailand, and they cut some corners, such as dispensing soap and shampoo through the large dispensers you find in gyms in the States. But that's small potatoes, compared to the service, the room and the location. I would certainly say here again
Hotel need major upgrade. Rooms not even look like picture at all. Depressing~~~~
Great staff, great food, comfortable rooms with the right amount of local feel and boutique touches.
Located in Old City, The Rim Resort is within a 5-minute walk of popular attractions such as Suan Dok Gate and Wat Phra Singh. This 36-room, 4-star resort has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10 AM.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers, bathrobes, and slippers. Other amenities include balconies, coffee makers, and laptop-compatible safes.
At The Rim Resort, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for THB 500 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and an arcade/game room.
Amazing customer service! This is our absolute favorite place to stay when in Chiang Mai - yes, the facilities and food are wonderful but that staff and customer service are exceptional.
This property is our favorite in Chiang Mai! The staff is absolutely unbelievable! They work extremely hard to serve our every need and are incredibly kind and helpful. From the check in staff to the restaurant staff, and even the drivers of the shuttle, their customer service is unmatched in the region. Thank you for your continued incredible service! By the way, I have stayed at this hotel now a number of times and have had the same incredible service every time - this shows remarkable consistency which I greatly appreciate. I can rely on this hotel staff for a remarkable experience in any season.
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your stay every time with us and sincerely appreciate all your wonderful comments shared via Orbitz. May I end by saying that we hope to see you in the very near future as one of our valued returning guests.
Thanks for staying with us. We appreciate your score. Best Regards, The Rim Resort
This is a very good hotel; the room is large, if a bit too dark; not enough lighting in the room, and there could be another chair or two and a desk. We had the large room, which was very comfortable with a nice small terrace. The hotel has a very small workout area, but sufficient for one or two people. the location on the edge of the old city is good. The service is fine, and they try to go out of their way in answering your questions and giving advice. I recommend it highly: not five star; but certainly 4.5 stars. There is no lift, so if you have mobility problems, stay on the first floor. It has a nice, but not too small, pool: large enough to do a bit of swimming. I found the breakfast selections to be fair; not as good as other hotels I have stayed at in Thailand, and they cut some corners, such as dispensing soap and shampoo through the large dispensers you find in gyms in the States. But that's small potatoes, compared to the service, the room and the location. I would certainly say here again
Hotel need major upgrade. Rooms not even look like picture at all. Depressing~~~~
Great staff, great food, comfortable rooms with the right amount of local feel and boutique touches.
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Orbitz. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Resort