We had reserved a Temple view room (for an additional fee). When we arrived we were offered a confined room with obstructed temple view. After we complained we were shown a room with temple view, but still tiny. Since we had planned a relaxing stay of 5 nights--- unusually long for this small touristic site--- we decided to take a (narrow) suite without temple view. The bathroom was poorly conceived (e.g. only one toilet). The price was exorbitant and the manager made no effort to offer a better deal. (By contrast, other hotels in India offered upon arrival a substantial complimentary upgrade for free). Throughout the visit we felt that the management was trying to maximize their profit for a minimal input. Breakfast was less than basic (compared to other hotels we used in India). The pool was freezing and no one used it, the gym had limited equipment (again compared to other hotels we used in India). The restaurant staff was warm and friendly but this did not compensate for the cold shoulder of the management.
The Lalit Temple View Khajuraho places you within a 10-minute stroll of Viswanath Temple and Varaha Temple. This 47-room, 5-star hotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool.
Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect 42-inch plasma TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, coffee makers, and free newspapers.
At The Lalit Temple View Khajuraho, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for INR 650 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and WiFi in public areas.
We had reserved a Temple view room (for an additional fee). When we arrived we were offered a confined room with obstructed temple view. After we complained we were shown a room with temple view, but still tiny. Since we had planned a relaxing stay of 5 nights--- unusually long for this small touristic site--- we decided to take a (narrow) suite without temple view. The bathroom was poorly conceived (e.g. only one toilet). The price was exorbitant and the manager made no effort to offer a better deal. (By contrast, other hotels in India offered upon arrival a substantial complimentary upgrade for free). Throughout the visit we felt that the management was trying to maximize their profit for a minimal input. Breakfast was less than basic (compared to other hotels we used in India). The pool was freezing and no one used it, the gym had limited equipment (again compared to other hotels we used in India). The restaurant staff was warm and friendly but this did not compensate for the cold shoulder of the management.
Greetings from The LaLiT Temple View Khajuraho!!! I would like to thank you for taking the time to write about your recent stay at our hotel. It is only through feedback such as yours that we are improving upon wherever necessary the services that we provide to our valued guests. I was very disappointed while taking note of your experience with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I'm sorry to learn that the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. This is certainly not acceptable. I would request you to treat this as an aberration from our usual high standards and give us an opportunity to serve you again Again, kindly accept my apology and I hope that this hasn't put you off a return stay with us again. With warm regards Shiv Ratan Revenue Executive