This property is older but so well maintained. I’ve been impressed with the cleanliness of my room and of the rest of the property. The pool area is clean and the restroom in the pool area is very clean. It’s older and dated but clean. The three employees we have encountered have been amazing and the man who checked us in was so nice and thorough. The area around the hotel is quiet and I feel very safe here with my 7 year old.
Entered lobby and was greeted by a very pleasant woman as she walked by. When I got to the front desk the attendant didn’t greet me or even bother standing from her chair while staring at her computer or phone. She said nothing other than there’s be a $50 refundable hold for incidentals. She didn’t say anything else other than pointing me to the elevator and told me the room number. She didn’t tell me the pool was closed that the Wi-Fi wasn’t working nor that the phone lines were down in my room.
2nd time staying here. Had forgotten how bad it was. Online reviews are misleading. Spend the extra $20 for somewhere nicer.
Nice big room and comfy beds .
Great breakfast. Very clean hotel.
Very clean and friendly staff!
Price was good. Hotel was dirty and smelled bad
Property and staff very friedly and welcoming. Room was great....large and convenient. No negatives at all
Nice place, it was a 2nd stay, Will stay again.
Close to downtown. Very clean and comfortable. Was not impressed with staff while checking in.
Very clean. Nice beds. Good location. I will stay here again.
I liked that it was clean. I wished the hot tub was working though.
It was basic. But the breakfast was worth it and the room service was worth it
It was convenient and easy to get to. Rooms were clean and staff was very friendly.
Located within 2 miles (3 km) of Nelson Museum of the West, SureStay Plus Hotel by Best Western Cheyenne is within 3 miles (5 km) of Cowgirls of the West Museum. This 64-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
Guests can expect 25-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Refrigerators, coffee makers, and free weekday newspapers are also standard.
Guests of SureStay Plus Hotel by Best Western Cheyenne have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
This property is older but so well maintained. I’ve been impressed with the cleanliness of my room and of the rest of the property. The pool area is clean and the restroom in the pool area is very clean. It’s older and dated but clean. The three employees we have encountered have been amazing and the man who checked us in was so nice and thorough. The area around the hotel is quiet and I feel very safe here with my 7 year old.
Entered lobby and was greeted by a very pleasant woman as she walked by. When I got to the front desk the attendant didn’t greet me or even bother standing from her chair while staring at her computer or phone. She said nothing other than there’s be a $50 refundable hold for incidentals. She didn’t say anything else other than pointing me to the elevator and told me the room number. She didn’t tell me the pool was closed that the Wi-Fi wasn’t working nor that the phone lines were down in my room.
2nd time staying here. Had forgotten how bad it was. Online reviews are misleading. Spend the extra $20 for somewhere nicer.
Nice big room and comfy beds .
Great breakfast. Very clean hotel.
Very clean and friendly staff!
Thank you for taking the time to review us as well as stay with us. We are happy to know we provided you with a great stay. We appreciate the feedback and will use it to improve upon our guest experience. If there’s anything more that we can improve on and you would like to discuss please feel free to reach out to management during regular business hours.
Price was good. Hotel was dirty and smelled bad
Thank you for taking the time to review us as well as stay with us. We understand we are an older property and are in the process of remodeling and renovation; however, we take pride in knowing we are one of the cleanest hotels in town. Perhaps staying at another hotel if ever in the area again will better serve your needs.
Thank you for taking the time to review us as well as stay with us. We appreciate the feedback and are happy to know we provided you with an exceptional stay. If there is anything you believe we can do better, please reach out to us and let us know. We hope to see you again soon. Safe travels.