Matan Ka'an hotel

3.0 star property
Hotel with a rooftop terrace, steps from Mahahual Beach
VIP Access

Choose dates to view prices

Photo gallery for Matan Ka'an hotel

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Interior
Front of property - evening/night
Superior Room | 1 bedroom, premium bedding, free WiFi
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Mahahual Beach
    ‪2 min walk‬
  • Mahahual Lighthouse
    ‪18 min walk‬
  • Costa Maya Port
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Room options

Superior Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Full Bed(s)

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

About the neighborhood

Mahahual

Matan Ka'an hotel places you next to Mahahual Beach and within a mile (2 km) of Mahahual Lighthouse. This 39-room, 3-star hotel welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mahahual Beach - 2 min walk - 0.1 miles
  • Mahahual Lighthouse - 18 min walk - 1.0 mile
  • Dolphin Discovery - 6 min drive - 2.2 miles
  • Maya Water Park - 6 min drive - 2.4 miles
  • Maya Chan Beach - 14 min drive - 4.4 miles

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Malecon 21 - ‬4 min walk
  • ‪Yaya Beach - ‬1 min walk
  • ‪Nohoch Kay - ‬3 min walk
  • ‪Machos Bar - ‬7 min walk

About this property

Matan Ka'an hotel

Hotel with a rooftop terrace, steps from Mahahual Beach
Matan Ka'an hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include laundry facilities and a garden.
Guests can expect free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer bidets.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults, and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

Is free cancellation available at Matan Ka'an hotel?

Matan Ka'an hotel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Matan Ka'an hotel?

This hotel is located in Mahahual, just steps from Mahahual Beach. You'll also find Costa Maya Port and Maya Water Park within a short drive.

Will I be able to park at Matan Ka'an hotel?

No, there isn't parking at this hotel.

Is a spa located at Matan Ka'an hotel?

Spa services at the hotel include massages.

Does Matan Ka'an hotel include a casino?

No, Matan Ka'an hotel doesn't have a casino.

Is there an indoor pool at Matan Ka'an hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Matan Ka'an hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a swim-up bar and an outdoor pool.

Are there hot tubs at Matan Ka'an hotel?

No, this hotel doesn't have a spa tub.

Does Matan Ka'an hotel feature a restaurant that includes a breakfast menu?

Yes, Matan Ka'an hotel serves continental breakfast each morning for a surcharge from its cafe.

Does Matan Ka'an hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Matan Ka'an hotel for a fee of MXN 250 per pet, per stay.

Are there connecting rooms at Matan Ka'an hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Matan Ka'an hotel?

No, you won't find guestrooms with balconies at Matan Ka'an hotel.

Matan Ka'an hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 682 reviews
Rating 8 - Good. 252 out of 682 reviews
Rating 6 - Okay. 93 out of 682 reviews
Rating 4 - Poor. 22 out of 682 reviews
Rating 2 - Terrible. 16 out of 682 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reyes

Traveled with partner
Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025

10/10 Excellent

MARIO, Brighton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PHILIPPE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

6/10 Okay

Angel

Traveled with group
Liked: Staff & service
The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Leon, Belmopan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isela

Traveled with family
Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024

6/10 Okay

Amador, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Marco a

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 7 nights in Jun 2024

10/10 Excellent

EVELYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property in Mahahual!

Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel...

Wery dirty. Hairs in the bed, dirty towels etc. Receptionist really not friendly... The town is very sympathic...
Stayed 1 night in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable!
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024

8/10 Good

Daniel, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
No me cambiaron las toallas de baño en varios dias
Stayed 3 nights in Apr 2024

8/10 Good

Jasky Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure.
Stayed 10 nights in Mar 2024

6/10 Okay

Sari

They don’t have a clue of what service means!

I have stayed at this hotel three times in the past. Their new management sucks!
Stayed 3 nights in Mar 2024

10/10 Excellent

Aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024