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Hotel Museo Matan Ka'an

3.0 star property
Hotel with free parking, steps from Mahahual Beach

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Photo gallery for Hotel Museo Matan Ka'an

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property - evening/night
Interior
Superior Room | Premium bedding, free WiFi
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪18 min walk‬
  • Place, Maya Chan Beach
    ‪55 min drive‬

Room options

View all photos for Premium Room

Premium Room | Premium bedding, free WiFi

Premium Room

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, free WiFi

Superior Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, free WiFi

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Mahahual

Hotel Museo Matan Ka'an places you next to Mahahual Beach and within a mile (2 km) of Mahahual Lighthouse. This 39-room, 3-star hotel welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mahahual Beach - 2 min walk - 0.1 miles
  • Mahahual Lighthouse - 18 min walk - 1.0 mile
  • Dolphin Discovery - 8 min drive - 2.7 miles
  • Maya Water Park - 9 min drive - 2.7 miles
  • Maya Chan Beach - 55 min drive - 4.4 miles

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Maramao - ‬1 min walk
  • ‪Big Mamá - ‬3 min walk
  • ‪Malecon 21 - ‬4 min walk
  • ‪40 Cañones - ‬2 min walk

About this property

Hotel Museo Matan Ka'an

Hotel with free parking, steps from Mahahual Beach
Hotel Museo Matan Ka'an offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a garden.
Guests can expect free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer bidets.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults, and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

Is free cancellation available at Hotel Museo Matan Ka'an?

Hotel Museo Matan Ka'an provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Museo Matan Ka'an?

This hotel is located in Mahahual, just steps from Mahahual Beach. You'll also find Costa Maya Port and Maya Chan Beach within a short drive.

Is there parking available at Hotel Museo Matan Ka'an?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Hotel Museo Matan Ka'an?

Spa services at the hotel include massages.

Does Hotel Museo Matan Ka'an include a casino?

No, Hotel Museo Matan Ka'an doesn't have a casino.

Is there an indoor pool at Hotel Museo Matan Ka'an?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Hotel Museo Matan Ka'an a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a swim-up bar and an outdoor pool.

Are there hot tubs at Hotel Museo Matan Ka'an?

No, there isn't a spa tub at this hotel.

Does Hotel Museo Matan Ka'an feature a restaurant that includes a breakfast menu?

Yes, Hotel Museo Matan Ka'an serves continental breakfast each morning for a surcharge from its cafe.

Does Hotel Museo Matan Ka'an allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Museo Matan Ka'an for a fee of MXN 250 per pet, per stay.

Are there connecting rooms at Hotel Museo Matan Ka'an?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Museo Matan Ka'an?

No, there aren't any guestrooms with balconies at Hotel Museo Matan Ka'an.

Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 304 out of 700 reviews
Rating 8 - Good. 262 out of 700 reviews
Rating 6 - Okay. 96 out of 700 reviews
Rating 4 - Poor. 22 out of 700 reviews
Rating 2 - Terrible. 16 out of 700 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

natalia

Liked: Staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness
It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Stayed 2 nights in Jul 2025

4/10 Poor

Alicia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel Matan Ka’an is not well maintained and we had cockroaches in the room gaviota, the towels and sheets were not clean, they didn’t have the necessary amenities like hair dryer or mini fridge. The pool was in terrible condition.
Stayed 4 nights in Jun 2025

10/10 Excellent

Iracema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención del Sr que nos atendió en recepción.todo perfecto en el hotel !
Stayed 2 nights in May 2025

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Lleymi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but the rooms are very small and the bed are not confortable. The Ac you can't ajust it as you please is set on one speed!!
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;
Stayed 6 nights in Mar 2025

10/10 Excellent

Reyes

Traveled with partner
Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025

10/10 Excellent

MARIO, Brighton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PHILIPPE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

6/10 Okay

Angel

Traveled with group
Liked: Staff & service
The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Leon, Belmopan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isela

Traveled with family
Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024

6/10 Okay

Amador, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Marco a

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 7 nights in Jun 2024

10/10 Excellent

EVELYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property in Mahahual!

Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
Stayed 4 nights in Jun 2024

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