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Aquastar Hotel & Apartments

3.5 star property

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Photo gallery for Aquastar Hotel & Apartments

Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, WiFi (free)
Premium Room, 1 Bedroom, Bathtub, Oceanfront | View from room
A wooden door with horizontal slats, leading to a balcony overlooking a beach with palm trees and a clear sky.
A resort with a pool, palm trees, and a view of the ocean.
A wooden pathway leading to a seating area with a palm tree and a rock sculpture.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728
  • Place, Mahahual Beach
    ‪1 min walk‬
  • Place, Mahahual Lighthouse
    ‪6 min walk‬
  • Place, Maya Chan Beach
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, WiFi (free)

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Premium bedding, in-room safe, desk, WiFi (free)

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Room with Sea View and Jacuzzi

Premium bedding, in-room safe, desk, WiFi (free)

King Room with Sea View and Jacuzzi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront

Premium Room, 1 Bedroom, Bathtub, Oceanfront | Jetted tub

Premium Room, 1 Bedroom, Bathtub, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Quadruple Room, 2 Double Beds

Premium bedding, in-room safe, desk, WiFi (free)

Superior Quadruple Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, WiFi (free)

Premium Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Partial Sea View

Superior Room, 1 King Bed, Partial Sea View | View from room

Superior Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, WiFi (free)

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Premium bedding, in-room safe, desk, WiFi (free)

Standard Room, 1 King Bed, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Room, Private Pool, Ocean View

Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, WiFi (free)

Exclusive Room, Private Pool, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Apartment, 2 Bedrooms, Sea View

A hotel room with a large bed, a wooden headboard, and a view of the ocean through a sliding glass door.

Premium Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

About the neighborhood

Mahahual

Aquastar Hotel & Apartments places you next to Mahahual Beach and within a mile (2 km) of other popular attractions like Costa Maya Port. This 23-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Mahahual Beach - 1 min walk - 0.1 miles
  • Mahahual Lighthouse - 6 min walk - 0.4 miles
  • Dolphin Discovery - 4 min drive - 1.4 miles
  • Maya Water Park - 5 min drive - 1.6 miles
  • Maya Chan Beach - 25 min drive - 5.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive

Restaurants

  • ‪The Krazy Lobster - ‬6 min walk
  • ‪La Tartaleta - ‬16 min walk
  • ‪Yaya Beach Club - ‬10 min walk
  • ‪Big Mamá - ‬8 min walk
  • ‪Maya Bar - ‬4 min walk

About this property

Aquastar Hotel & Apartments

Guests staying at Aquastar Hotel & Apartments enjoy 2 outdoor pools, free WiFi in public areas, and a terrace. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Safes and desks are other standard amenities.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jul 26 - Jul 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 210 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fishing

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Mediterranean architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 210 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aqua Star Hotel Apartments Mahahual
Aqua Star Hotel Apartments
Aqua Star Mahahual
Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Is a free cancellation option available at Aquastar Hotel & Apartments?

Aquastar Hotel & Apartments provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Aquastar Hotel & Apartments?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on Jul 29, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Aquastar Hotel & Apartments?

This hotel is located in Mahahual, a short 1-minute walk from Mahahual Beach and also 19 minutes on foot from Costa Maya Port. You'll also find Maya Chan Beach and Mahahual Lighthouse within a short drive.

Will I be able to park at Aquastar Hotel & Apartments?

Yes, though parking is available on request.

Does Aquastar Hotel & Apartments include a casino at the property?

No, Aquastar Hotel & Apartments doesn't have a casino.

Is there an indoor pool at Aquastar Hotel & Apartments?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Aquastar Hotel & Apartments?

This beachfront hotel offers many amenities for couples such as a restaurant and some guestrooms include a private pool and a private hot tub.

Does Aquastar Hotel & Apartments have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Aquastar Hotel & Apartments feature a restaurant that includes a breakfast menu?

Yes, Aquastar Hotel & Apartments serves continental breakfast each morning for a surcharge from its restaurant.

Does Aquastar Hotel & Apartments allow pets to stay for free?

No, pets and service animals aren't allowed at Aquastar Hotel & Apartments.

Does Aquastar Hotel & Apartments have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Aquastar Hotel & Apartments?

Yes, some guestrooms at Aquastar Hotel & Apartments offer a balcony and may feature ocean views.

Aquastar Hotel & Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 255 out of 604 reviews
Rating 8 - Good. 180 out of 604 reviews
Rating 6 - Okay. 81 out of 604 reviews
Rating 4 - Poor. 46 out of 604 reviews
Rating 2 - Terrible. 42 out of 604 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

The property is very nice, and the kindness of the staff is the best.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquastar is a hidden gem at the edge of Mexico. Outstanding service, beautiful rooms, and a great restaurant.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant/bar staff has been great, everyone is friendly, room is clean and simple, location is very convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Danie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ingrid Alexis

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in Mahahual, we rented a two room with the kitchen and we really enjoyed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katia

Liked: Cleanliness, property conditions & facilities
amazing staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - loved the jacuzzi.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Mark Miller, Sheila

Liked: Cleanliness, amenities, property conditions & facilities
The outside area and pool of the Aquastar hotel was beautiful. We especially enjoyed the waterfront seats and hammocks. We found the rooms to be very plain and noisy. We could hear every sound from our neighbors across the hall. We also ended up with a double instead of the Queen room that we booked. That aside, we did enjoy our stay.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
Great location and confortable
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Jessica

Liked: Amenities, property conditions & facilities
Rooms are great!
Stayed 1 night in May 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Great location, clean,great service we live the pool
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel so much that we extended our stay!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sigifredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. The hotel is not the same as before. Dirty pots, dinghy towels. Just horrible.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cameo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pool is right on the boardwalk, also rooftop pool, pool and beach loungers. Clean comfortable rooms
Verified

4/10 Poor

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and well-maintained, and the staff were helpful. This hotel has the potential to be terrific, but there were two large problems. First, the Beach Club attached to the hotel plays loud and annoying music day and night. They seem to turn it up louder in the middle of the day in an attempt to attract tourists from the cruise ships. It’s impossible to find a location either by the pool or in the building that is reasonably quiet. Next, there is some kind of issue with the plumbing that creates a lot of noise during the night. I was awakened both nights.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service
Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

hector

the water
Stayed 1 night in Aug 2025
Verified

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again
View from rooftop pool
Main pool overlooks the ocean
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Free parking. Beachfront. Spartan but adequate rooms. Friendly and helpful staff.
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the sea from the Ocean-view rooms! Staff, notably Alessandra the concierge, was very friendly and helpful! It was very windy during our stay, so the sargassum/seaweed built up horribly right in front of the hotel, but walking down the malecon a few blocks gets you to a really nice beach area. Lots of restaurants to choose from including the one at the hotel which served decent food and drinks. I would definitely recommend this area and hotel to others.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Cid

Liked: Staff & service
Overall a good place but it's a little outdated. The staff is very friendly and helpful.
Stayed 2 nights in Feb 2023