Just a good experience. I don’t have a lot to say.
The hotel had nice rooms and beds and a good breakfast but that wasn’t the only thing I was looking for. The issue was that I booked this reservation in this particular place and this particular hotel because it showed that it had an indoor pool. I have pictures that were on the site you had posted for the hotel. I went out of my way on my trip home and even stopped driving earlier then usual because I wanted my kids to be able to swim. I was extremely disappointed when the hotel clerk told me they did NOT have an indoor pool!! This is false advertisement. Also the overnight staff was very unfriendly. And very noisy all night long.
Everything was very clean. I was unable to lower the heat below 86... I'm other than that everything was great. Breakfast was delicious and the beds were comfortable.
The Holiday Inn Express in Chestertown was fine for a one-night stay. Room was clean and adequately furnished, desk staff were very pleasant and efficient on both check-in and check-out, and the property was quiet and well-maintained. HVAC controls were confusing, with a wall thermostat that did not appear to control the wall unit. And one of my pet peeves is the inability to turn the fan on continuously so as to provide white noise. I find the cycling of the AC fan and compressor a big distraction. But that's a small beef for an otherwise-good experience without any surprises.
In the midst of one of the worst flu seasons in history, we needed to cancel our room because both my wife and daughter had the flu. Completely unsympathetic to our situation, they charged the full amount for the room. Now they've lost a customer for the future.
Keys didn't always unlock the room door, the pool, or the outside door. We had them rekeyed daily, and still had problems every day
Great hotel. Friendly, helpful staff, rooms very nice and very clean!
They put me in a handicap room did not like that and the room above me ran across the floor seem like alnight . other than that a good stay. The price was way too high.
The room was very clean and the desk staff was helpful and courteous.
Clean an comfortable . You could smell the clean in the bedding
Everything was perfect, clean establishment and friendly staff. I will defiantly stay here my next visit!
The hotel is really nice. Great for a college town area.
Checked in and went stright to my room. No problems at check in, room was spotless. Staff was very friendly and helpful when I forgot my room key the first morning after enjoy complmentary breakfast.
Everything was wonderful. Staff, food ,amenities. Very close to school and water.
I'm no hotel expert, but I did stay at a Holiday Inn Express last night. My stay here was excellent. With the recent scare of bedbugs, I thoroughly examined the room upon entering and found NOTHING and in fact, I was pleasantly surprised to find that everything looked brand new (mattresses, chair, etc). The room was clean and comfortable. My only complaint is that I could hear other guests talking in the room below me, so the walls must be thin. I was here for an interview and if things work out, I would definitely recommend this hotel to my friends and family when they visit.
We just needed accomodation for a night but were delighted to get a generously sized room, a very comfortable bed and (though we did not use them) there were a fridge and microwave as well as a coffee-maker.
Service was good with early check-in available. New hotel. good breakfast, good location
Holiday Inn Express Hotel & Suites Chestertown, an IHG Hotel places you within a 15-minute walk of Washington College. This 81-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free breakfast is included with your stay.
All 81 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other standard amenities include free local calls, hair dryers, and safes.
Holiday Inn Express Hotel & Suites Chestertown, an IHG Hotel features a fitness center, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, free newspapers, and laundry facilities.
Just a good experience. I don’t have a lot to say.
The hotel had nice rooms and beds and a good breakfast but that wasn’t the only thing I was looking for. The issue was that I booked this reservation in this particular place and this particular hotel because it showed that it had an indoor pool. I have pictures that were on the site you had posted for the hotel. I went out of my way on my trip home and even stopped driving earlier then usual because I wanted my kids to be able to swim. I was extremely disappointed when the hotel clerk told me they did NOT have an indoor pool!! This is false advertisement. Also the overnight staff was very unfriendly. And very noisy all night long.
Hello, We are sorry to hear you did not enjoy your recent stay with us. I have viewed the site there are no pictures or referencing any pool on our website. Thanks, Jennifer
Hello, We are glad you enjoyed your recent stay. Hope to have you stay again with us. Thanks, Jennifer
We appreciate your feedback and are glad you enjoyed your stay. Hope to have you stay again. Thanks, Jennifer
Hello, We hope you enjoyed your stay. Hope to see you again. Thanks, Holiday Inn Express
Everything was very clean. I was unable to lower the heat below 86... I'm other than that everything was great. Breakfast was delicious and the beds were comfortable.
Hello Liz, We are glad you enjoyed your stay. We appreciate your feedback. We will have maintance look into the thermostat. Thanks, Jennifer
The Holiday Inn Express in Chestertown was fine for a one-night stay. Room was clean and adequately furnished, desk staff were very pleasant and efficient on both check-in and check-out, and the property was quiet and well-maintained. HVAC controls were confusing, with a wall thermostat that did not appear to control the wall unit. And one of my pet peeves is the inability to turn the fan on continuously so as to provide white noise. I find the cycling of the AC fan and compressor a big distraction. But that's a small beef for an otherwise-good experience without any surprises.
In the midst of one of the worst flu seasons in history, we needed to cancel our room because both my wife and daughter had the flu. Completely unsympathetic to our situation, they charged the full amount for the room. Now they've lost a customer for the future.
Keys didn't always unlock the room door, the pool, or the outside door. We had them rekeyed daily, and still had problems every day
Great hotel. Friendly, helpful staff, rooms very nice and very clean!
Hello Anonymous, We appreciate your feedback. Hope to have you stay with us again. Thanks, Jennifer