Holiday Inn Express Crewe3.5 out of 5.0
Recent guest reviews
Just stayed the one night on our way home from Manchester. The room was very nice, very clean and modern, but the air-conditioning was extremely noisy so we had to turn it off, even though we had high temps. We had a small balcony, opening the door was also very noisy as we were on a main road, but it did get quieter later on in the night. We found the food to be very expensive for what we had, and the breakfast not very appealing. Also the breakfast area was very messy from earlier on, and no milk had been topped up, so we had to ask. The staff were nice and friendly though. We would not stay in an express Holiday inn again.
Wow I stay in Holiday Inn' s all the time and it takes me quite a lot to make me feel that I have post this but this place is far from the normal standards that I expected in a Holiday Inn. The entrance to the hotel is dirty including the entrance carpet. After checking in to room 309 I took the elevator to my floor and was welcomed by a elevator that was dirty with what looked like cigarette ends on the floor which where still their the next morning. This was not looking good. Well when I got to my room I was already starting to feel a little uneasy. Well by bed cover was stained in a few places and the paint work marked. This has to be the worst Holiday Inn I have stayed at. I would at this point like to say almost all Holiday Inn hotels I have stayed at are top notch and this is a exception.
This hotel is just off the main road, free parking the rooms are average size with shower only. The rooms are very clean. Breakfast is included. You can have meals in the bar or you take a short walk to other restaurants. The staff where very helpful.
On our way south to Spain, we had prebooked an accessible room at this hotel. Imagine our horror on arrival to fu d our room had been given to someone else. After a wait and a fair bit of hassle the hotel got us booked into another place a good distance away which we found to be very good, in fact a much better choice. When I complained to holiday inn they paid for our stay at the other hotel. While I appreciate the solution to this problem, double booking a room for a disabled visitor is unprofessional behaviour of the worst kind and totally unacceptable as it can be very very difficult to get an accessible room at short notice due to many visitors without a real need booking these rooms.
Myself and my partner have stayed at this hotel several times over the last few years. Unfortunately during this time we have seen the standards slip. We stayed on our most recent visit over the weekend. On arrival everything was fine, we got a quiet room at the rear of the hotel which was clean and well equipped. The car park as others have said is a bit tight but if you have a medium sized car you will not have any issues. The issues started when we arrived at the bar expecting to get a few pints and some food. Unfortunately both draft lagers were off and only a small collection of bottled beer and flavoured ciders where available due to issue with their supplier. I would normally except this as a excuse but we received the same excuse on our last stay for lack of bar supplies. Due to lack of available supplies and no available menu we decided to eat and drink at another local competitor. Later we returned to the hotel and decided to have another drink or two before going to our room for the night. For the bottle of flavoured cider I asked for ice in the glass and was advised by the member of staff she would try but the ice machine was playing up. This got worse later when they advised other customers the only mixers left where lemonade and soda water and they where basically told if you can't see it behind the bar we aint got it. (Note to the management: When in the bar there was a large party of 20 customers who I'm sure would have stayed for more than one drink if you had a full offering. It's a shame you are missing out on this revenue) The hotel also has a nice patio beside the bar. On previous visits the hotel had tables and chairs in this area but on this occasion the area was empty which is a shame. Me and my partner had a good night's sleep and breakfast was the usual express offering and was of good quality. I would stay here again if the hotel can sort out the issues with their supplier and sort out the small issues like the broken ice machine.
Staff good on arrival. Car park quite small and very tight. Rooms standard express decor and clean. Beds very poor mattresses. Floors creek everywhere and ambient noise from above, corridor is really poor and prevented deep sleep.
Stayed here with a few friends and the hotel is only a short walk from the station. Check in was nice and easy and the staff were very friendly. The rooms were spotless with nice size bathrooms. The free wi-fi was a definite bonus. The breakfast was the usual holiday inn breakfast and it was lovely and fresh. Will definitely stay again.
Spent two nights here as a base for the superbike racing at Oulton Park. I had an end room which had windows from floor to ceiling and so gave plenty of light, a very comfortable bed, clean bathroom and an excellent shower. Breakfast was ok but the powdered scrambled egg a bit disappointing. As we were using a high minibus the parking for us was limited especially when a lot of spaces were filled with a local company's vans. Staff were friendly and helpful. Not situated in the greatest of areas but suited us fine as a base.
I stayed at this hotel recently for two nights whilst in the area on business, whilst things got off to a bad start with the tv not working, I have to praise the staff for their help. Upon reporting the problem I was quickly given another room and had no problems after that and enjoyed my stay. My only criticism is that it isn't quite up to the usual standard of other IHG hotels, having been bought from a rival chain. Evening meals are limited so I suggest walking to the couple of restaurants near the train station or on the retail park towards Crewe town centre. Overall, a good stay & I would stay here again when in the area
To break up my long journey I decided to stay here. Value wise in comparison to others it offered the best price / facilities ratio. Slept really well free WiFi came in handy and staff were there when needed and helpful. Breakfast is only a small buffet but it has all you need to get you going and it was Warm, good quality and all topped up. My only negative feedback would be the cleanliness of the shower and creaky floor in corridor opposite room. But good hotel would if necessary stay again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a leisurely stroll of Alexandra Stadium, Holiday Inn Express Crewe is within a 10-minute drive of Wychwood Park Conference Centre. This 64-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking. In central Crewe, the hotel is also within a 30-minute drive of Vale Park and Loomer Road Stadium.
Start your day off right with a free buffet breakfast. This hotel is home to a restaurant and a bar/lounge.
All of Holiday Inn Express Crewe's 64 rooms are air-conditioned and have an array of amenities, including sofa beds, coffee makers, and desks. 26-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Holiday Inn Express Crewe features free WiFi in public areas, conference space, and a business center. If you plan to drive, free parking is available. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a TV in a common area.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 332 reviews