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TRU by Hilton Chesapeake, VA

2.5 star property

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Photo gallery for TRU by Hilton Chesapeake, VA

Lobby
Laptop workspace, free WiFi, bed sheets
Exterior
Reception
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Jillian's Billiards
    ‪9 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chesapeake

Located in Greenbrier East within a short walk of Greenbrier Mall, TRU by Hilton Chesapeake, VA is within 2 miles (3 km) of Chesapeake Conference Center. This 87-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Greenbrier Mall - 2 min walk - 0.1 miles
  • Jillian's Billiards - 9 min walk - 0.5 miles
  • Chesapeake Conference Center - 2 min drive - 0.9 miles
  • Virginia Beach Boardwalk - 22 min drive - 22.0 miles
  • Sandbridge Beach - 24 min drive - 20.9 miles

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

TRU by Hilton Chesapeake, VA

Guests of TRU by Hilton Chesapeake, VA enjoy a gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and a gift shop.
Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries. Free long-distance calls and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Lobby
Comfort Suites Chesapeake - Norfolk
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,008 reviews
$95 nightly
The price is $111
Mar 22 - Mar 23
Total with taxes and fees
Comfort Suites Chesapeake - Norfolk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

Frequently asked questions

Are free cancellation options available at TRU by Hilton Chesapeake, VA?

TRU by Hilton Chesapeake, VA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at TRU by Hilton Chesapeake, VA?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at TRU by Hilton Chesapeake, VA on Mar 29, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of TRU by Hilton Chesapeake, VA?

This hotel is situated in Greenbrier East within a short 9-minute walk of Greenbrier Mall. You'll also find Chesapeake Conference Center and Chesapeake City Park within a short drive.

Is there parking available at TRU by Hilton Chesapeake, VA?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does TRU by Hilton Chesapeake, VA feature a casino at the property?

No, TRU by Hilton Chesapeake, VA doesn't have a casino.

Will I find an indoor pool at TRU by Hilton Chesapeake, VA?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at TRU by Hilton Chesapeake, VA?

Couples staying at this hotel will appreciate amenities like Netflix as well as free breakfast and a 24-hour front desk.

Are there hot tubs at TRU by Hilton Chesapeake, VA?

No, this hotel doesn't have a spa tub.

Does TRU by Hilton Chesapeake, VA feature a restaurant that includes a breakfast menu?

TRU by Hilton Chesapeake, VA offers free buffet breakfast each morning though there is no restaurant.

Will TRU by Hilton Chesapeake, VA allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at TRU by Hilton Chesapeake, VA for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at TRU by Hilton Chesapeake, VA?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to TRU by Hilton Chesapeake, VA?

The closest major airport to TRU by Hilton Chesapeake, VA is Norfolk Intl. Airport (ORF), which is 11 mi away (14 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 28.3 mi away.

Are there rooms with balconies that I can book at TRU by Hilton Chesapeake, VA?

No, at TRU by Hilton Chesapeake, VA, there aren't any guestrooms that list a balcony.

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 402 reviews
Rating 8 - Good. 77 out of 402 reviews
Rating 6 - Okay. 40 out of 402 reviews
Rating 4 - Poor. 16 out of 402 reviews
Rating 2 - Terrible. 21 out of 402 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Cornela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy fast checkin. Clean and large room. Very functional and fully equipped
Stayed 1 night in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy bed, 24/7 coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Stayed 4 nights in Dec 2025

10/10 Excellent

Danh Huu

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, newer rooms and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and AC comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean, comfortable and located in a safe area.
Stayed 2 nights in Nov 2025

6/10 Okay

Sharffeur

Traveled with family
Liked: Amenities
Disliked: Cleanliness
My initial reservation was for a handicap accessible room. However, it had a bathtub instead of roll-in shower. I called and was put in a standard room with a walk-in shower. This was an okay accommodation, however, I requested a removal handicap chair that could be in the shower. The front desk clerk was adamant that there was no chairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Traveon

Stayed 2 nights in Nov 2025

6/10 Okay

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was fine. I was surprised about the broken chair in the room since the hotel is still relatively new. I was also surprised about the poor water pressure in the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshauna

Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Artie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,Friendly,Comfortable setting
Stayed 2 nights in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Did not do breakfast, but everything else is great!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2025

2/10 Terrible

Moses

On 11/18 The daytime customer service deters customers. I booked a room for one night to stay while working from out of town. I checked before working overnight. The job went past time and I wasn't going to make it back to the room before checkout. I called to let the front desk. I was in a bind. Facing a four hour ride back home, and no sleep for 30hrs, I asked for a later checkout. She understood and for a rate, I booked it. It was an excellent idea for those in my situation. After reactivating my room key, I laid down for an expected two hours of sleep. I got a light knock on the door in the first hour that I chalked up to room service not being informed. The next hour, another knock follwed by someone trying to get in. Luckily I had the stopper set. I was fully awake now. I cracked the door after loud knocks and the manager yelled, (word for word)"You shouldn't be in this room past checkout. I'm headed back downstairs and of you're not there 5 minutes after i get there, I'm calling the police. She walked off. I finished the time we agreed on and went to the lobby. The manager goes on to tell me there was no way i was allowed in that room, hotel policy, rooms needing to be filled, etc. all of which was an internal issue once i paid for services. Agreed to disagree and was met in the parking lot by four police officers. I thought i was a reward member.
Stayed 1 night in Nov 2025

4/10 Poor

Alison N

Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 nights and only ended up staying 1. The bathroom had hair in the walls and on wall mounted shampoo . We found even more hair on the towels and pillows. It was not a clean room and I have not heard back from management on refunding the 2 night.
Stayed 2 nights in Nov 2025

8/10 Good

Elisa

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, clean, overall really nice. The breakfast was lovely. Staff were kind. Great experience and plan on returning when back in VA.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was pleasant and courteous, room was clean and comfortable, though missing shower gel. This was a minor inconvenience, and I didn't bring it to the attention of the staff.
Stayed 2 nights in Nov 2025