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Comfort Inn

2.5 out of 5.0

Recent guest reviews

My hubby and I were here for a friend's wedding and it was everything we needed for a quick overnight rest. Brett at the front desk was very helpful and even made sure our rooms (we came with a few other friends) were ready by 1pm because the wedding was at 4! The rooms are modern, well kept and VERY CLEAN. We had everything we needed with fresh towels, mini hygiene products and a mini fridge and microwave. There is no HD on the tv but we weren't here to stay n the hotel so it didn't bother us. Breakfast was good with all the staples, warm biscuits, eggs, bacon and even cereal for the kids. When we come back to visit friends who now live here, we will definitely stay at this hotel again!

Front desk young lady was pleasant enough bringing toilet paper and shower curtains up to guests after checking me in. I stayed at this location because I wanted a better work out area. It was better than most with free weights, cardio equip and universal system. Floors in gym hadn't been vacuumed in months. No towels on shelves. My room was fine but had not been vacuumed. I was too beat to bother changing rooms.

Front desk staff was friendly and accessible. Computer was down on check-in making time to check in slower. Hot breakfast is fair at best. Bed was comfortable. Nice space. Would stay again. Price was fair as well.

Comfort Inn in Sylva, NC was a pleasant surprise. Nestled in the middle of the mountains, this hotel was a pleasant one. The staff was excellent, and the room couldn't have been better. The bed was very comfortable and quiet. Hungry? you can literally walk next door to the Sonic. Would definitely recommend this hotel to others.

We stayed in adjoining rooms while we were there. Hotel was very nice and clean. Everyone was welcoming. Breakfast was very good. There was a small snow fall over night so we lingered over breakfast and coffee to look at the trees and hills out the windows.

Just about nothing bad to say about the hotel. Reception desk was great. Location was pretty - taking into account the Sonic next door. Room was nice, but not the Ritz, obviously. Only down side was smallest TV I've seen in a hotel in along time, but that's no something to really worry about. WiFi was the best I've seen in a Choice property.

We've been at this property three times and every single time we had a wonderful stay and treated wonderfully and had everything go smoothly. I recommend the property to anyone who wishes to visit the Sylva North Carolina area. I also wanted to compliment Kaley who works at the breakfast area at this Comfort Inn. She's an absolute doll! Very professional friendly accommodating and she is an asset to any Comfort Inn property. They're lucky to have her.

My first room was smelly so I asked for another and had no problem getting that. It was clean and nice. Around 11:30 pm I had a lady in the room next to me just yelling and arguing with someone on her phone. I believe it was a phone argument because I heard no other voice but hers. I called the front desk and soon it stopped. Thank you! Then the the next night I think there was a family of 100 in the room above me. They were bumping and thumping and it sounded like they were moving furniture it was non stop. I called front desk after 10:30 because I was hoping it would stop. They said they would check into it. It stopped for about 15 minutes and the boom boom boom it was going on again. Sleeping here is not easy!

Read all reviews and one guest had nothing nice to say! I think they reviewed the wrong hotel as we totally disagree. Wonderful reception desk personnel both checking in and out. Good breakfast with lots of choices. Clean, very nice room. Clean carpeting, cleanliness everywhere. A fantastic place to stay!!!!

Anyone who gives less than 5* for this hotel needs to be effective checked out. I have stayed here many times always received A+ service. Other hotels should send their staff here for training. Thank you We will be back.

1235 E. Main Street Sylva NC

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Casino

Located within a mile (2 km) of Southwestern Community College, Comfort Inn is within 3 miles (5 km) of Heinzelmannchen Brewery. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, a casino, and an outdoor pool. In central Sylva, the hotel is also close to It's By Nature - A Gallery of Southern Crafts and Poteet Memorial Park.


Dining

Free breakfast is included with your stay.


Rooms

All 77 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs. Free weekday newspapers, free local calls, and desks are also standard.


Property features

At Comfort Inn, guests enjoy a casino, a nightclub, and an outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and a meeting room.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 138 reviews