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Hyatt Regency Chennai

5.0 out of 5.0

Recent guest reviews

I always prefer this Hotel whenever I am travelling to Chennai. The Location of this Hotel is excellent. The Rooms are very Spacious. You don't get such rooms these days. The Service is also very good. Highly recommended

The location is good food is good but the service need to be improve a lot. I stayed here for a night when i went to check in at 3:40pm(check in time 2:00pm) they said wait for 5 mins as the room is not ready they kept saying this for 20mins then i was really angry as i had a meeting at 5:30pm, finally they gave me a room after 40mins at 4:20pm. We had a meeting at thier banquet hall the AV was really bad.

The hotel staff, ambience , rooms were excellent . The room was very neatly done and very neat and comfortable.The breakfast and dinner was having good spread. The food very tasty and really enjoyed . Highly recommended for stay

Very centrally located Hotel with ample car parking,tastefully decorated interiors,comfortable furnished ,with a central atrium giving day light in to Hotel. Spice Coffee shop widely spread premises,with comfortable seating arrangements Lavish spread of breakfast catering to,Asian,European,American and of course Indian guests activating taste buds,Friendly service, Special mention of Mahesh & Alam's courteous service ,felt homely

Hotel infrastructure is very impressive. Staff is highly trained and professional. Check in process is very quick so do the check out. Rooms are very comfortable . Coming to food they have Indian as well as Italian and other cuisine . I tried Indian food, most of the dishes were very good.

We spent 3 nights in the Hyatta Regency, Chennai at the end of our 3 week holiday in Southern India. The hotel is surrounded by works for the Chennai metro, so it's a bit of a challenge for taxis to get to the front door - which is a minor inconvenience beyond the hotel's control. The hotel itself is impressive - particularly the foyer which has a floor to roof atrium which room floors overlook. Overall we were happy with our stay - the room was spacious and well appointed, breakfast (included) was a sumptuous banquet and the staff were friendly, courteous and helpful. The issue for us was the handling of the hiccup we encountered. After a rather full day (day 3 of our stay) exploring Chennai, we returned to our room at around 3:30pm to find it had not been serviced. That wasn't the issue as these things can be overlooked. It was the fact that it took about 1 1/2 hours and several follow-ups with at least 4 front office staff before we were able to get back to our made-up room. On each occasion we were advised that our room was being attended to "as we speak" and "we will let you know when it's ready". Nobody came to tell us anything it was only on the final approach to front office we were advised that it was ready. This was an inconvenience but did not ruin our stay, it's just not the kind of service to which we have become accustomed when staying at Hyatt properties. We did raise our concerns, at the poor customer management once the issue had been reported, when we checked out. We have also reported the hiccup here so management is aware they may need to do a bit of additional training. Nevertheless our stay for the most part was excellent and we would return if in Chennai.

very nice hotel, great service, a lot of space in the room... only complain: high level of loud music in the lounge woke me up in two days. Food was good with option to those dont like asian and indian food

It was a great experience. Nice hotel & great ambience. I enjoyed my stay there. Staff was very friendly & helpful. They took care of my need & paid attention to details of my requirements. It's definitely value for money. I recommend this hotel.

This was my first trip to India so I didn't know what to expect. Overall the service was fantastic, the staff were super friendly, drivers were very experienced and we had a fantastic afternoon at the spa to release all tension followed by a private Yoga lesson. One thing to note is that the complex is very well air-conditioned so make sure to bring a warm jumper! I would recommend people to plan some time to spend within the hotel! There are lots of services available to make you feel relaxed and taken care of. We were lucky as it was during the Diwali festival season and hence there were extra decorations and guest activities available.

The hotel is situated centrally in Chennai with good links to the airport and other parts of the city, The decor is very European in style and once inside you could be in any city in Europe. Some great art is situated in the lobby area. Service in the Chinese restaurant was excellent. In-room dining was awful.

365 Anna Salai Chennai Tamil Nadu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Central Chennai, Hyatt Regency Chennai is within a mile (2 km) of sights such as U.S. Consulate and Music Academy. This 325-room, 5-star hotel has 5 restaurants along with conveniences like a full-service spa and an outdoor pool. Located centrally in Chennai, it's also near Valluvar Kottam and SDAT Tennis Stadium.


Dining

There are multiple options for onsite dining with 5 restaurants, including Stix, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 325 air-conditioned rooms provide washers/dryers, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Free newspapers, free bottled water, and safes are also standard.


Property features

Guests of Hyatt Regency Chennai enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for INR 2166 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a steam room.

Room options

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 3

Deluxe Twin Room, View

Twin 2 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Regency, Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1339 reviews