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Sheraton Chengdu Lido Hotel

4.5 out of 5.0

Recent guest reviews

This is a really nice Sheraton. My room was big and modern looking. The staff we very kind, which is always a huge plus when travelling. We walked to Tianfu Sqaure and were close to pretty much everything. Would stay again. Great staff and hotel.

Friendly staff, great breakfast and nice restaurant with good atmosphere. Very clean and spacious room, I was on the 29th floor too 2911. Very nice bed and a good bathroom. Breakfast was special, nothing found to wish for more than available.

If there is a negative number in the rating, I will select that for this hotel. This hotel is dated, old and as a previous traveler mentioned, next to a very loud night club. The staff did not warn you about the loud noise from the club when you check in. However, once you get to your room, you will find ear plugs on the desk, the letter states that it is for your convenience. Staff does not speak English very well, it is difficult to communicate or ask for assistance if you need it. As a platinum member, I am always loyal to the SPG/Marriott brand. But I will never stay here again.

Close to the Metro station but the surrounding area is tranquil. I was used the HKSAR 50% off discount for three nights stay in a Deluxe Suite, the room is big but the fitting is deteriorating, and a little bit old, the carpet needs to have a deep clean as I can feel the dust if I walk in barefoot. overall It is a good experience in this hotel, the front desk and concierge were helpful, and the breakful is tasty.

Terrible hotel. Dated and next to a niteclub with loud booming music through the night. When I called the front desk for a change of room as i just can’t sleep in that condition, I was told that the quieter side of the hotel is full. I simply don’t believe this hotel is full on one side. It’s just plain lazy staff who is too lazy to move their fingers and help guests. The hotel may even consider upgrade to a quieter side (even its a goodwill upgrade) if the cheaper rooms are full. I will be cutting my stay here short from 4 nights to just 1 night of hell. I need my sleep to be sane.

I guess the hotel has been running for at least 15 to 20 years, but given the central location and relatively low price, it turned out to be quite a good place for a short biz trip. The room is quite comfortable. Didn't have a chance to use the indoor pool, but it looks nice.

Stayed here for 4nights in Sep17 for tourism. Location is average, there was limited choice of food nearby unless one dont mind walking 10+mins. The travelling mate was not physically fit then hence we took taxi everywhere. Overall room was ok, we didnt get any upgrade as SPG Plat. I liked the choice to opt for a Sheraton mini panda toy instead of the 500 welcome points, but thats a personal choice. Club lounge has very limited choice of food as it tends to run out very fast esp the skewers. I like te breakfast as it has a very good spread and balance between international and local. Only gripe probably is that fact that almost all staff spoke very little English and can barely understand simple words used during check in, i.e i was trying to confirm that I am still entitled to breakfast as SPG benefits but struggled to comm in Engish. Overall, i would still recommend this hotel to visitors in Chengdu. The city is beautiful, didnt feel as rush and crowded as Chongqing which we visited after Chengdu. Love that we can see panda posters, statues everywhere as am a big panda fan.

As a platinum SPG member it's easy, access to the club floor with all benefits such as happy hour, smooth breakfast and so on. The rooms are ok, nothing special, clean but no any nice view available, it's bad luck for the hotel. The location is excellent, just few hundred meters to the famous old street with many restaurants and bars. Just beside the hotel also few good restaurants. The hotel staff very kind and helpful all the time. If I need to go to Chengdu again I will definitely stay at the Sheraton.

I checked in at 12midnight for a 2 night stay and I was glad that the Bed is super comfy but room is much smaller than I expected. So if you are coming with 2 small kids to stay for vacation it can be a problem. Anyway breakfast is simple and not much of green vegetable except for cabbage and others. Lots of fruits and bread and the noodle stall is good. Hotel location is next to subway station and that helps if u want to get around. There's a fruit stall at the cross junction and the 24hrs convenience stall is about 300m away. But the road to the convenience store is not well lit at night. The shopping mall is a straight 800m walk but expects pricing to be high. As next to the hotel is a stadium and pretty quiet at night, so there's No food places after 11pm or pub places around so if u want night drinks or food, hotel lounge is the only available choice. Then again, taxi is fast so go elsewhere in the city. For business stay this is ok for short stay, but not for longer weeks. I don't think I'll stay here if I come here with my kids to see Panda in the future.

The location is fantastic, the subway station is just across the road. There are small restaurants and shopping mall nearby. The building is beautiful except that the fountain in the middle splashes all over. The room is three star!! The shower is a small triangular corner and the shower head is a small one with no handheld. The handheld one is at the bathtub around four steps away, that is, have to walk across in wet body. And there is no curtain at the tub. The bathroom was all wet after using. Have to ask for extra towel every day!! There was no napkin near the bed and power/USB only available at one side of the bed. Expect more when it is Sheraton.

No. 15, Section 1, Ren Min Zhong Road Chengdu Sichuan

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Qingyang, Sheraton Chengdu Lido Hotel is within a 10-minute walk of popular sights such as Chengdu City Sports Center and Sichuan Museum of Science and Technology. This 387-room, 4.5-star hotel has 2 restaurants, an indoor pool, and free in-room WiFi. It's in central Chengdu and also close to Tianfu Square and Wenshu Monastery.


Dining

Enjoy dining at Nova Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.


Rooms

All of Sheraton Chengdu Lido Hotel's 387 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free local calls, and free bottled water are also standard.


Property features

Guests of Sheraton Chengdu Lido Hotel have access to an indoor pool, a fitness center, and a spa tub. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 8 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 873 reviews