Rainbird International Hotel4.0 out of 5.0
Recent guest reviews
We booked a Raintree hotel apartment with 2 bedrooms as our family had 3 adults and 2 kids and it had a homely feel to it. They had one room with a king and another with either a single or queen. It's really comfortable complete with a kitchenette so we could order in during the winter. The rooms were wonderfully decorated japanese style and is spacious enough for my 15 month old daughter to run around. Their air conditioners had both heaters and cooling function and kept the rooms at a really comfortable temperature throughout even when it was 6-10 degrees outside. Lastly, I must give special mention to their 2 service managers Cao Li Han and Wang Jing Yu. They went out of their way to make our stay a memorable one.
Nice hotel , the staff are so polite and professionals The room are spacious and the bed was so comfortable. The location is amazing near subway The breakfast was so good it was intercontinental breakfast it was delicious . The only thing need to be better is the Gym
The worst part was the sewage smell from the bathroom... Furthermore, as in many places in China the room was not properly cleaned. There were cup stains on the glass table and the bathroom showed traces of the previous guests. Check in took ages. Go for one of the international chains.
I stayed at The Rainbird in Chengdu on a Tuesday night. It was my second time to stay here and I had high hopes because of my first visit. This time I was disappointed though. First, the bellman didn't offer to help me with my luggage when I exited my taxi even though I was clearly struggling and he was doing nothing. Second, there were no instructions on which direction to insert the room card to keep the lights on and the alarm off. The LED on the card holder did not light up regardless of which way I inserted the card. Third, ROOM THERMOSTATS DON'T WORK! When I called the front desk two different people explained to me that they keep ALL the hotel rooms at the same temperature and that the room thermostats don't work. It was 75F in my room, warmer than I like to sleep at. They suggested I open my window or balcony door and I did but had to listen to the honking of cars on the busy street outside even though I was on the 7th floor. Fourth, the room walls were so thin that I could hear my neighbor's TV shows late into the night. Fifth, the Business class room I stayed in this time was MUCH plainer than the Executive class room I stayed in last time. I would have been better off choosing a cheap hotel on a quiet street.
This is comparatively new budget hotel that lies in an outer district of Chengdu. It's close to the metro (Shuhan West station) and there always seem to be plenty of taxies about so it's easy to get around if you have work elsewhere in Chengdu. We stayed for two nights and found it okay for a short stay, especially as the staff were friendly and helpful to us at every turn. The breakfast buffet was reasonable without being special, the internet connections were slow and suited small messages, the rooms were clean with plenty of space. A walk around after work in the evenings was rewarded by discovery of some good hotpot restaurants nearby serving fresh food. They were noisy but true Sichuan cuisine I was told. The small, poorly appointed fitness center on the top floor is better than nothing, but could certainly benefit from the addition of one or two good machines. They are not that expensive and management take note: if you style yourself as an 'International' hotel, things like this are important. As is a good espresso coffee machine in the breakfast area; for some of us that's the first thing we look forward to in the morning.
Hotel is well located, just 2 blocks away from the Shuhan West underground train station. There is a local departmental store, super market and conveniences stores. It is outside of the city (2nd Ring road) so a good location if you are planning more activities outside the city (panda reserve, DuJiangYan, etc) than inside. The only quirk was that wifi is available only in the common area (lobby, restaurant). This I find true of most hotels in China cities other than Shanghai and Beijing. Breakfast was staple fare but good spread. Rooms are well equipped and suppplied with teh usual amenities.
We arrived at this hotel in a little "breadvan" as we had been traveling independently, only to be waved away by the uniformed flunkey at the entrance. We managed to convince him that we had a reservation ad were reluctantly allowed in. not a promising start! Checking in took an age, we were used to a fairly lengthy procedure, but this too twice as long. Our party of four were shown adjacent rooms on the 10th floor, ours reeked of cigarette smoke, so we returned to reception and manged to get another room on the 13th floor away from our friends. Being near the end of our trip we thought to dine in the restaurant, but seemingly no menu was available, when we asked about wine we were shown Chinese wine at £60 a bottle, so opted to eat out. The breakfast was goos however, and the rooms, complete with "naughty" bathrooms were clean and comfortable and well furnished. Overall not bad, but not good value compared to ther hotels we had stayed in.
Definitely good location, easy access with nearby shops, bus stops and metro are around 3 minutes walk. Hotel has limited facilities. Room size is reasonable, however, cleanliness and breakfast are to be improved.In general, good stay for business.
Spent 2 days on business. Would recommend this hotel and I will stay here again. Good sized room and nicely laid out. Very friendly and helpful staff. Walking distance to shopping and many restaurants.
Locate at west side of the city. Many small shops around and 5 minutes walk to a big super market. Nice rooms and good service.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 96 reviews