Crowne Plaza Chengdu City Center4.0 out of 5.0
Recent guest reviews
A very nice, clean and comfortable place to stay in the heart of Chengdu ! The rooms are spacious, the bathroom is large and the lavish spread for breakfast buffet has everything anyone can ask for ! The rooftop restaurants offer a wonderful all round view of the city. The bar in the restaurant is well stocked but does not offer much by way of food options. This is within walking distance from the Tianfu Square, not too far from the metro station and ample of shopping options near by. The staff are very helpful and courteous. Four large lifts / elevators ensure that you never have to wait too long for them. The only issue we faced was that the thermostat in our room was not functioning at all and the room was a little too warm to our liking. Even after complaining, this wasn't or couldn't be rectified ! It does look a little dated and old in some places, like carpets in the lobby or passage area etc. But, all in all, a nice place to stay, though I am sure Chengdu has many other similar hotels where you may choose to stay !
Overall good experience, had a pleasant stay, breakfast was great, service superb, building is a bit old, but that does not have an affect of the quality of the stay. Will visit again, and did love the location, very easy getting around in the city center.
I was in and out on a quick overnighter but found everything very easy and professional here. More importantly they had these cute little Pandas on the front desk that I just had to buy for my four grandaughters - they loved them. the room was fine and everything worked perfectly. No complaints from me. The lobby was gorgeous - but ancient Roman and Greek?????.
The hotel is a good functional business hotel in a downtown location . Efficient and friendly staff . Decor is a bit dated and the air con is set at a standard temperature . If you book direct then breakfast was included .
We probably should have spent just a bit more to ensure a more pleasant and relaxing stay in Chengdu. We had seen reviews stating that this hotel is slightly dated. Dated doesn't begin to describe it - this hotel's key feature is the profound and overwhelming mixture of 20+ years of smells that have been locked into its old walls and carpets. I have no problem with peeling paint or scuffed furniture, but bad smells can really turn a fine trip into a total downer. We had to hold our noses everytime we walked the halls, and so when we returned to the room after a long day of hiking or seeing the pandas, the hotel wasn't particularly welcoming or relaxing. The staff did attempt to offer us recommendations on sightseeing; however they were less accommodating when we asked to purchase Haagen Daaz from the freezer in the lobby after it 'closed' at 9pm.
The hotel is in a very good location with lots of restaurants and shopping center near by. The hotel staff are nice and polite and ready to help. The rooms however needs some refurbishment, also the bathrooms. The ally towards the rooms smells of cigarettes, they should work on this.
In addition to being a first class hotel, this beautiful hotel is very well managed and maintained. It is also the home of the Chengdu Rotary Club that invites visiting Rotarians to join in the weekly meetings that include a great dinner! Crowne Plaza City Centre Sichuan 610016 The Club meets every Tuesday Doors open: 6:30 pm Program: 7:00 pm to 8:30 pm
Excellent and friendly customer service from all hotel staff, very helpful for my postal request at lobby. As Platinum member, I was lucky had room upgraded with fresh fruits plate. However, this hotel had been operated for years and needs to be refurbished (etc lighting / air conditioning / Capet ). Convenient location for people whom travelling in Chengdu. Its at right in the central Chengdu, Its closes to Chunxi shopping street and Hongxing shopping street, it only takes less than 15 mins to walk to Taikooli, which is newest luxury shopping and entertaining area in Chengdu. also there is lot of another eating and shopping options around hotel. It takes around 30 mins from airport without traffic and costs around CNY60. There is a few locally bus stops just right at outside hotel for locally buses if you could understand in Chinese.
Very beautiful scenic view hotel situated right in the center of the Chengdu. Maintained with very good standards, has many facilities like swimming pool, massage, gym. Restaurant is also very attractive.
Was there for 2 nights in Juli 2017. This hotel is certainly comfortable (the beds are better than most beds in China!). Some rooms have already been updated but others not and those are bit old and tired. Time to update it all but please ditch the Ikea lamps! Breakfast was good with a decent choice of asian and western food, fruit and good coffee! Dinner on the other hand was horrible. The kitchen seemed closed but we could come for dinner (we were too tired to go anywhere else). It took them a long time to prepare our dinner, main course came when we were still eating soup and the fries of 2 main courses came 20 minutes later..... Can not recommend this restaurant but the hotel as such was not bad at all.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Jinjiang within a short walk of Chengdu IFS, Crowne Plaza Chengdu City Center is within a mile (2 km) of Tianfu Square. This 402-room, 4-star hotel has 6 restaurants, an indoor pool, and free in-room WiFi. In central Chengdu, the hotel is also close to Taikoo Li and Chengdu City Sports Center.
This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
All 402 soundproofed accommodations feature sitting areas. TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
At Crowne Plaza Chengdu City Center, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 11 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 806 reviews