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Crowne Plaza Chengdu City Center

4.0 out of 5.0

Recent guest reviews

We probably should have spent just a bit more to ensure a more pleasant and relaxing stay in Chengdu. We had seen reviews stating that this hotel is slightly dated. Dated doesn't begin to describe it - this hotel's key feature is the profound and overwhelming mixture of 20+ years of smells that have been locked into its old walls and carpets. I have no problem with peeling paint or scuffed furniture, but bad smells can really turn a fine trip into a total downer. We had to hold our noses everytime we walked the halls, and so when we returned to the room after a long day of hiking or seeing the pandas, the hotel wasn't particularly welcoming or relaxing. The staff did attempt to offer us recommendations on sightseeing; however they were less accommodating when we asked to purchase Haagen Daaz from the freezer in the lobby after it 'closed' at 9pm.

The hotel is in a very good location with lots of restaurants and shopping center near by. The hotel staff are nice and polite and ready to help. The rooms however needs some refurbishment, also the bathrooms. The ally towards the rooms smells of cigarettes, they should work on this.

In addition to being a first class hotel, this beautiful hotel is very well managed and maintained. It is also the home of the Chengdu Rotary Club that invites visiting Rotarians to join in the weekly meetings that include a great dinner! Crowne Plaza City Centre Sichuan 610016 The Club meets every Tuesday Doors open: 6:30 pm Program: 7:00 pm to 8:30 pm

Excellent and friendly customer service from all hotel staff, very helpful for my postal request at lobby. As Platinum member, I was lucky had room upgraded with fresh fruits plate. However, this hotel had been operated for years and needs to be refurbished (etc lighting / air conditioning / Capet ). Convenient location for people whom travelling in Chengdu. Its at right in the central Chengdu, Its closes to Chunxi shopping street and Hongxing shopping street, it only takes less than 15 mins to walk to Taikooli, which is newest luxury shopping and entertaining area in Chengdu. also there is lot of another eating and shopping options around hotel. It takes around 30 mins from airport without traffic and costs around CNY60. There is a few locally bus stops just right at outside hotel for locally buses if you could understand in Chinese.

Very beautiful scenic view hotel situated right in the center of the Chengdu. Maintained with very good standards, has many facilities like swimming pool, massage, gym. Restaurant is also very attractive.

Was there for 2 nights in Juli 2017. This hotel is certainly comfortable (the beds are better than most beds in China!). Some rooms have already been updated but others not and those are bit old and tired. Time to update it all but please ditch the Ikea lamps! Breakfast was good with a decent choice of asian and western food, fruit and good coffee! Dinner on the other hand was horrible. The kitchen seemed closed but we could come for dinner (we were too tired to go anywhere else). It took them a long time to prepare our dinner, main course came when we were still eating soup and the fries of 2 main courses came 20 minutes later..... Can not recommend this restaurant but the hotel as such was not bad at all.

Rating of this hotel was the only 4 stars in our package that included Beijing, Xian and 3 more cities in China . To our surprise it was as good or even better that any of the others. Should be rated 5 stars, no doubt in my mind

We visited this hotel on a number of occasions and it offered comfortable accommodation in a central locale - as its name suggests. Perfect for meeting clients. It was nothing special but met our needs at the time.

Smart, but slightly dated hotel which is in a great location for the centre of the city. Recent room refurbishment has vastly improved the hotel. They are smart, very comfortable and give a great night's sleep. Room temperature control is good too. The rest of the hotel hasn't been up[graded and looks a bit dated in it's design. F and B outlets are OK, typical for China.

The hotel is located very close to the center with many possibilities to go shoping or have food in one of the numerous restaurants. The hotel is clean but unfortunately not in the condition of a facility up to todays standards. Reconstruction, modernization and maintenance should be at top priority for this hotel. Restaurants, Lounge/Bar, Rooms, Furniture and bathrooms (very small) are worn out and need urgent renovation. In so far the value received does not match the price! Nevertheless an accommodation worth visiting, due to location near to the City Center, the very good breakfast with a huge choice of food and especialy the very friendly and helpful staff .... always at your service! What a great hotel it would be if up to time!!

Room options

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Premier Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Superior Suite

Full 1 | King 1 | Sleeps 3

Deluxe Room

Full 1 | King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 799 reviews