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The Portland Guesthouse

4.0 star property
Guesthouse in Cheltenham, near Cheltenham Town Hall

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Photo gallery for The Portland Guesthouse

Exterior
Front of property
Interior
Hypo-allergenic bedding, pillowtop beds, individually decorated
Luxury Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
51 Portland St, Cheltenham, England, GL52 2NX
  • Place, Pittville Park
    ‪3 min walk‬
  • Place, The Promenade
    ‪7 min walk‬
  • Place, Cheltenham Town Hall
    ‪10 min walk‬

Room options

View all photos for Cosy King Room

Cosy King Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 170 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King

Courtyard King | Hypo-allergenic bedding, pillowtop beds, individually decorated

Courtyard King

10.0 out of 10
Exceptional
(1 review)
  • 14 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cheltenham

The Portland Guesthouse places you within a 15-minute stroll of popular sights such as Cheltenham Town Hall and Pitville Pump Room. This 7-room, 4-star guesthouse welcomes guests with in-room amenities like electric kettles, TVs, and free tea bags/instant coffee.
View more Guest Houses in CheltenhamOpens in a new window

What's nearby

  • Pittville Park - 3 min walk - 0.2 miles
  • The Promenade - 7 min walk - 0.4 miles
  • Everyman Theatre - 7 min walk - 0.4 miles
  • Cheltenham Town Hall - 10 min walk - 0.6 miles
  • Cheltenham Racecourse - 3 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪BrewDog Cheltenham - ‬6 min walk
  • ‪The Airs & Graces - ‬3 min walk
  • ‪The Cotswold - ‬2 min walk
  • ‪The Everest - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk

About this property

The Portland Guesthouse

Guesthouse in Cheltenham, near Cheltenham Town Hall
At The Portland Guesthouse, guests have access to free WiFi in public areas and free use of bicycles. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 32-inch TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Electric kettles, free tea bags/instant coffee, and wardrobes or closets are also standard.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day); reservations required

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Portland Guesthouse.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Is a free cancellation option available at The Portland Guesthouse?

The Portland Guesthouse offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do around The Portland Guesthouse?

This guesthouse is located in Cheltenham, just steps from Pittville Park and Holst Birthplace Museum, and within a short walk of Everyman Theatre. You'll also find The Promenade and Cheltenham Town Hall less than a mile away.

Is there parking available at The Portland Guesthouse?

Bicycle parking is also available for guests.

Does The Portland Guesthouse include a casino on the premises?

No, The Portland Guesthouse doesn't have a casino.

Will I find an indoor pool at The Portland Guesthouse?

No, there is no indoor pool at this guesthouse.

Is The Portland Guesthouse a good place to stay for couples?

Couples staying at this guesthouse will appreciate amenities like a pillowtop mattress and a turndown service as well as private picnics.

Does The Portland Guesthouse have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does The Portland Guesthouse have a restaurant with a breakfast menu?

The Portland Guesthouse offers a full breakfast each morning for a surcharge though there is no restaurant.

Will The Portland Guesthouse allow pets to stay for free?

Yes, pets stay free at The Portland Guesthouse.

Are there connecting rooms at The Portland Guesthouse?

No, there aren't connecting guestrooms at this guesthouse.

Are there rooms with balconies that I can book at The Portland Guesthouse?

No, there aren't any accommodations with balconies at The Portland Guesthouse.

The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 103 reviews
Rating 8 - Good. 25 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Portland Guesthouse

Lovely place to stay in Cheltenham. The room was full of character and very comfortable. The staff were very helpful and accommodating and it included a good breakfast. I would recommend this hotel. We stayed in a superior room. Shower was nice and hot. Parking reasonable in nearby bay.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with so friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here again.

A beautiful property, tastefully decorated. Bedroom was lovely and very clean. Generous breakfast and lovely friendly hosts. Situated next to a beautiful park.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and fantastic value. Only comment is that my room (7) was cold, but maybe I should have checked the radiator settings! I'll definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok but too small and had only one small silly chair. Breakfast was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints from here!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

bryony, APO AE

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members!
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheltenham Break

Wonderful location. Excellent Staff
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Not a bad hotel but a shame breakfast was accompanied by the pinging of the microwave and that the ‘pastries’ were some pretty uninspiring cheap looking croissants. I appreciate we stayed there on Boxing Day but I’d still expect slightly better breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jemma

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024