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Cheltenham Chase Hotel & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of University of Gloucestershire

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic King Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 4 min drive - 2.7 miles
  • Barnwood Arboretum & Park - 5 min drive - 3.8 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.6 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Phoenix Café - ‬8 min drive
  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Ruby's Birdlip - ‬6 min drive
  • ‪The Ridge & Furrow - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Hotel with a full-service spa, in the vicinity of University of Gloucestershire
Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Similar properties

Front of property - evening/night
The Royal George Birdlip by Greene King Inns
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
8.4 out of 10, Very Good, 717 reviews
$81 nightly
The price is $97
Jan 25 - Jan 26, 2026
Total with taxes and fees
The Royal George Birdlip by Greene King Inns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Cheltenham Racecourse, Kingsholm Stadium, and Gloucester Quays. You'll also find Gloucester Ski and Snowboard Centre and Imperial Gardens within a short drive.

Is there parking available at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Cheltenham Chase Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Cheltenham Chase Hotel & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Does Cheltenham Chase Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Cheltenham Chase Hotel & Spa?

No, there aren't any guestrooms with balconies at Cheltenham Chase Hotel & Spa.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over

Didnt use them
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Cheltenham chase hotel was fantastic. Staff were so helpful, rooms were perfect and clean. We had an amazing stay the perfect spot for sightseeing in this area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Callum

Stayed 1 night in Sep 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and excellent room
Stayed 1 night in Sep 2025

6/10 Okay

Kayleigh

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was beautiful, evening meal in the restaurant was really nice and enjoyable. Staff in the hotel were friendly and helpful. Only downside to our stay was that we paid for early check in and when we arrived we were told that our room was not ready so we had to wait an extra half hour to be able to access our room while it was cleaned and prepared. We booked a superior king room and should have had bathrobes available however there was not any. We had to ask three times for these and waited an hour for them. The only reason we got them was because the amazing housekeepers took two out of empty rooms. The pool and jacuzzi are small for the size of the hotel so don’t expect to be able to use the facilities as it does get very busy. Was overall a good stay but would not recommend for a relaxing spa retreat.
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The hotel was lovely and incredibly clean. The staff were great and it was really comfy. The breakfast was lovely, but lack of working coffee machines let it down
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa and gym excellent - food good
Stayed 1 night in Sep 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sian

Stayed 1 night in Sep 2025

8/10 Good

Joanne

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Titilola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provide nice service, rooms are comfortable and clean. However they claimed as dog friendly hotel, but there is no single bin to dispose dogs poo, so I had to walk outside hotel quite far to find public bin to dispose black poo bag. There is £25 extra charge for a dog, but you have no extras for your 4 legs friend. No dogs bowls for a water, no treats for a dogs either. Great hotel if you have no pet with you, but wouldn't recommend if you travel with your furry friend
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay but wish Pool opened longer on weekend

Lovely stay. Would definitely go back. Nice room, breakfast was good, and dinner too. My only negative really is that the swimming pool has annoying opening times on the weekend so we couldn't really go. Not sure why they have to shorten the opening times by so much on the weekend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Stayed 1 night in Sep 2025

8/10 Good

Lynsey

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

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