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Cheltenham Chase Hotel & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of University of Gloucestershire

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Front of property
Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Barnwood Arboretum & Park
    ‪5 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic King Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 5 min drive - 2.9 miles
  • Barnwood Arboretum & Park - 5 min drive - 3.4 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.0 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Toby Carvery - ‬3 min walk
  • ‪Phoenix Café - ‬8 min drive
  • ‪Twelve Bells (Beefeater) - ‬13 min walk
  • ‪The Ridge & Furrow - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Hotel with a full-service spa, in the vicinity of University of Gloucestershire
Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Dec 16, 2025 start from $120.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Cheltenham Racecourse, Kingsholm Stadium, and Gloucester Quays. You'll also find Barnwood Arboretum & Park and Gloucester Ski and Snowboard Centre within a short drive.

Will I be able to park at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, Ayurvedic treatments, and couples treatments.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Cheltenham Chase Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Cheltenham Chase Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Are there connecting rooms at Cheltenham Chase Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Cheltenham Chase Hotel & Spa?

No, there aren't any guestrooms with balconies at Cheltenham Chase Hotel & Spa.

Reviews

Cheltenham Chase Hotel & Spa Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and tidy but room for improvement

The shower holder was broken in the bathroom, so was pointing at the floor and the shower gel had not been filled up. The bar food wasn’t great, especially for the price and when asked if we wanted any sauces we said no thank you, but cutlery would be nice. The couple next to us had to ask for cutlery as well. Another lady ordered a hot sandwich after 6pm which was sent back as it was very poor but we was told that we couldn’t have a sandwich as it was after 6pm! Didn’t find the staff overly friendly but the hotel was clean and tidy.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Air con in the room didnt work so was very warm, had a fan in the room but due to location of plug points wasnt great Plug and shower tray beed replacing-dirty, rusty and very slippy Breakfast-dont seem equipped to cope when busy.people struggling to find clean tables, hot food not topped up regularly so half was missing and had to wait for items to come out.a poor man had been waiting 23minutes for poached eggs!!and ad for the toaster-you have to put the bread through at least 5 times to get something that resembles toast Spa area was om but not many places for people to actually sit
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal for a one night stay

Great location for my friend and I to meet up. Lovely big room, comfy bed and nice facilities. Perfect for a one night stay and meet up with friends.
Stayed 1 night in Aug 2025

8/10 Good

Nadeem

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with friendly staff who welcomed me and my friend with a smile. Very quick checking us in as well. Room was spacious and the floor we was on was quiet as well. Overall great experience, will be back again soon !
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Average.
Stayed 1 night in Aug 2025

6/10 Okay

Gary, Woking

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great pool and jacuzzi and a decent breakfast
Stayed 1 night in Aug 2025

8/10 Good

Kristaps

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Aug 2025

6/10 Okay

andrea

Liked: Cleanliness, property conditions & facilities, room comfort

Poor initial impression on check in

Problem with check in. Charged me again for a room I’d already paid for. They were insistent that I hadn’t paid, even after I’d showed them my receipt. Eventually, it was sorted but no apology regarding the mix up. Otherwise, everything else was okay.
Stayed 1 night in Aug 2025

8/10 Good

Vandan

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

4/10 Poor

ibrahim

Traveled with family
Disliked: Staff & service
Good Hotel, Location. Spacious Rooms Terrible service, room was never cleaned for my 3 nights, despite leaving make my room card, along with informing reception twice, and also a cleaner on my floor, Hairdryer was not working, unable to get another one during the night.
Stayed 3 nights in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Margarida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola, Bradford

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

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