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The Charlton Boutique Hotel

2.5 star property

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Photo gallery for The Charlton Boutique Hotel

Terrace/patio
Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated
Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated
Bar (on property)
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
London Rd, Cheltenham, England, GL52 6UU
  • Place, Walks With Hawks
    ‪11 min walk‬
  • Place, Ronnie's Field
    ‪20 min walk‬
  • Place, Cheltenham Racecourse
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Cheltenham

Within a short walk of Walks With Hawks, The Charlton Boutique Hotel is within a mile (2 km) of Ronnie's Field. This 13-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Walks With Hawks - 11 min walk - 0.6 miles
  • Ronnie's Field - 20 min walk - 1.1 miles
  • Cheltenham Town Hall - 7 min drive - 2.4 miles
  • Cheltenham Racecourse - 10 min drive - 3.8 miles
  • Sudeley Castle - 18 min drive - 9.3 miles

Getting around

  • Cheltenham Spa Station - 11 min drive
  • Birmingham Airport (BHX) - 77 min drive

Restaurants

  • ‪Favourite Beers - ‬4 min drive
  • ‪The Hewlett - ‬5 min drive
  • ‪Rainbowls - ‬4 min drive
  • ‪Kebaburger - ‬3 min drive
  • ‪The Clock Tower - ‬3 min drive

About this property

The Charlton Boutique Hotel

Guests of The Charlton Boutique Hotel enjoy free WiFi in public areas, a meeting room, and a garden. There's free parking if you drive. Additional amenities include a picnic area and a banquet hall.
28-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer free toiletries. Sitting areas, coffee makers, and desks are also standard. Change of towels is available on request.

Similar properties

Restaurant
Ramada by Wyndham Cheltenham
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
7.6 out of 10, Good, 784 reviews
$61 nightly
The price is $74
Mar 15 - Mar 16
Total with taxes and fees
Ramada by Wyndham Cheltenham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Oncore Dining

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Charlton Hotel Cheltenham
The Charlton Boutique Hotel Hotel
The Charlton Boutique Hotel Cheltenham
The Charlton Boutique Hotel Hotel Cheltenham

Frequently asked questions

Is free cancellation available at The Charlton Boutique Hotel?

The Charlton Boutique Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Charlton Boutique Hotel?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at The Charlton Boutique Hotel on Mar 15, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Charlton Boutique Hotel?

This hotel is located in Cheltenham within a short 11-minute walk of Walks With Hawks. You'll also find Cheltenham Racecourse and Cheltenham Town Hall within a short drive.

Is there parking available at The Charlton Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Does The Charlton Boutique Hotel have a casino on the premises?

No, The Charlton Boutique Hotel doesn't have a casino.

Is there an indoor pool at The Charlton Boutique Hotel?

No, there is no indoor pool at this hotel.

Is The Charlton Boutique Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does The Charlton Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Charlton Boutique Hotel have a restaurant with a breakfast menu?

Yes, The Charlton Boutique Hotel serves breakfast for a surcharge at Oncore Dining.

Does The Charlton Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Charlton Boutique Hotel though service animals are welcome.

Are there connecting rooms at The Charlton Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Charlton Boutique Hotel?

No, there aren't any guestrooms with balconies at The Charlton Boutique Hotel.

The Charlton Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 47 out of 99 reviews
Rating 8 - Good. 28 out of 99 reviews
Rating 6 - Okay. 13 out of 99 reviews
Rating 4 - Poor. 7 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Clear check-in instructions and easy check-in process.
Stayed 1 night in Nov 2025

6/10 Okay

Emily

Room strange smell, I felt it was probably from the carpet & strong cleaning products. Very basic room but towels changed each day which was appreciated Tv old Bathroom shower pressure ok, bathrooms could do with grout changing as black marks. Toliet inside rim noticeable rust/scale. Did not see staff but when had trouble getting into room very responsive ( self check in) Email sent with code before stay, maybe just let people know that the key to the door is behind the key pad thing that would help. The room I was in I could here other people having shower, the extractor fan & banging of doors so noisy Overall not bad with a couple of tweaks I think it could be improved upon
Stayed 3 nights in Nov 2025

8/10 Good

Yee Man

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is nice and clean. However the room temperature is too high even though the radiator is over . Also the emergency alarm suddenly on around 6:30 . Wake us up with scary and can’t fall back asleep
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes excellent services no faults
Stayed 1 night in Oct 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Oct 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and bedding was wonderful!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
Stayed 2 nights in Sep 2025

4/10 Poor

KATIA

Business traveler
Disliked: Cleanliness, staff & service
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kirsty

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rosaleen

Disliked: Staff & service

Good location but disappointing.

Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent, Efficient and comfortable stay

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.
Stayed 1 night in Aug 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointed

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
Stayed 2 nights in Jul 2025

8/10 Good

CHARLOTTE

Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities, room comfort

Strange operating system at this hotel.

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Glenn

Stayed 2 nights in Jul 2025

10/10 Excellent

Cath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).
Stayed 2 nights in Jun 2025

6/10 Okay

ANTHONY

Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Stayed 1 night in Jun 2025